Changing options on through ticket leg?
#1
Original Poster
Join Date: Dec 2009
Location: Perth WA/ UK
Programs: BA Gold, Priority Club Gold, Accor Silver, Virgin Australia Gold
Posts: 1,750
Changing options on through ticket leg?
I have an up coming route in early Sept that is a through ticket. It is BUD- HEL-BKK-HKG-BKK-HEL-BUD. It allows around 30 hours in HKG. With recent events in HKG and if the situation deteriotes, are AY likely to contact me or should I consider my options (if there is any) in dropping the BKK-HKG legs? They are CX operated under AY flight number (codeshare) . All ticketed via AY, one booking ref. Any experiences of changing it dropping a leg on a through ticket?
#2
Join Date: May 2014
Location: HEL
Programs: AY+Plat, ALL Plat, Scandic L2
Posts: 3,620
If there's a waiver, they'll certainly allow you to reroute - closer to departure date.
Earlier than that, unless you have fully flexible ticket, it will be possible but it will cost you dearly.
Earlier than that, unless you have fully flexible ticket, it will be possible but it will cost you dearly.
#3
Join Date: Jun 2014
Location: HEL
Programs: AY+ Gold (OWS)
Posts: 528
AY would not allow changing a XXX-HKG-HEL ticket to XXX-BKK-HEL last week (OWE and J). I asked on Monday and the flights were on Thursday - they only had a waiver in force until Wednesday due to the HKG airport closure, and would not make an exception. In the end everything went well, though, as the airport was open on Thursday.
Last edited by deissi; Aug 19, 2019 at 6:53 am
#4
Original Poster
Join Date: Dec 2009
Location: Perth WA/ UK
Programs: BA Gold, Priority Club Gold, Accor Silver, Virgin Australia Gold
Posts: 1,750
AY would not allow changing a XXX-HKG-HEL ticket to XXX-BKK-HEL last week (OWE and J). I asked on Monday and the flights were on Thursday - they only had a waiver in force until Wednesday due to the HKG airport closure, and would not make an exception. In the end everything went well, though, as the airport was open on Thursday.