Finnair Seat & Meal
Oct 19, 2018, 8:11 am
#16
Join Date: Jul 2017
Programs: AY Plat Lumo, LX SEN, Marriott Titanium
Posts: 468
I'm seeing this offer now for 11000 points on ZRH-HEL-ZRH. The strange thing is that in addition, it now apparently costs 4000 points to select a seat. When did this change, it was always free for plats I thought? 
Oct 19, 2018, 8:19 am
#17
Join Date: Sep 2018
Location: HEL
Programs: AY+ Plat
Posts: 112
This is weird. I was able to change my seat 2 days ago without any extra fees (as Gold) on the same route, except for the seat&meal option.
Last edited by Teppo; Oct 19, 2018 at 8:32 am
Oct 19, 2018, 8:41 am
#19
Join Date: Jan 2014
Location: C2
Programs: AY ex-Lumo, TK Elite, BT VIP, ITA Executive
Posts: 1,157
Have you tried to log off your account and proceed with seat selection in your booking? Unless logged in, the website doesn't offer points payment for seat selection, thus the question would be whether it asks you for cash, or lets have it for free.
Oct 19, 2018, 8:44 am
#20
Join Date: Jul 2017
Programs: AY Plat Lumo, LX SEN, Marriott Titanium
Posts: 468
This was while I was doing my seat selection during booking, logged in. This time instead of the usual, it displayed "4000 points" for whatever seat I tried selecting. I didn't go through with it naturally, just in case it was going to really deduct them. After having booked, it gave me the frontmost normal Y seats anyway, right behind the seat&meal seats according to the seatmap.
Oct 19, 2018, 10:27 am
#21
Join Date: Jun 2015
Programs: AY+, SK EB
Posts: 2,962
I had the same, but since I was not logged in, I didn't bother and selected seats. Nothing was deducted from my account.
Oct 19, 2018, 10:28 am
#22
Join Date: Apr 2017
Location: C2
Posts: 651
I called CS the other day about seat selection for an upcoming flight. I had them choose seats for me because the booking is "locked" while I'm waitlisted for upgrade. When I checked my seat selection later they have seated me in a Seat&Meal seat. Is this somekind of IT bug or are they going to give me a meal? :-)
Oct 19, 2018, 11:10 am
#23
Join Date: Jul 2017
Programs: AY Plat Lumo, LX SEN, Marriott Titanium
Posts: 468
I'm thinking Finnair has some IT bugs today. In addition to saying it wants 4000 points for a seat when I was looking, one flight was completely empty on the seat map. Rows 2 and 3 were marked as seat&meal. Implying one row in J which sounds a bit unlikely.
Oct 19, 2018, 12:03 pm
#24
Join Date: Jun 2015
Programs: AY+, SK EB
Posts: 2,962
Depends on the route. I had this "unlikely" case already a few times, so maybe it is not overly unlikely.
Oct 19, 2018, 2:24 pm
#25
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,180
I've also travelled in 1-row J setup on a few occassions.
As for the seat-selction, all these anomalies sounds like they are yet again adjusting the "optimal seating" thingy, which we've seen the joys of over a long period of time. Ancillary rules!
As for the seat-selction, all these anomalies sounds like they are yet again adjusting the "optimal seating" thingy, which we've seen the joys of over a long period of time. Ancillary rules!
Oct 19, 2018, 10:07 pm
#26
Join Date: Jul 2017
Programs: AY Plat Lumo, LX SEN, Marriott Titanium
Posts: 468
Oct 20, 2018, 3:10 am
#28
Join Date: Jan 2006
Location: Helsinki-Vantaa APT, Finland
Programs: AY LUMO
Posts: 6,059
Oct 20, 2018, 4:18 am
#29
Join Date: Oct 2010
Location: Switzerland
Programs: AY+ Platinum, SK Gold, BAEC Silver, airbaltic VIP, Radisson VIP
Posts: 6,531
Oct 20, 2018, 12:16 pm
#30
Join Date: Oct 2015
Location: HEL
Programs: AY+ Plat (OWE)
Posts: 493
