Qantas fare codes?
Jul 1, 2018, 2:47 pm
#1
Original Poster
Join Date: May 2017
Programs: BAEC, Finnair
Posts: 7
Qantas fare codes?
A couple of weeks ago I flew with QF from SYD to BNE, using my AY frequent flyer number. Flying economy; I am AY Platinum. I paid cash for the fare, no points used.
The flight just came through to my Finnair Plus account - with a stunning 0 points awarded. I've checked on the Finnair points calculator, and the only ticket classes that award 0 points are P and Z which are upgrade/award classes. All other ticket classes award at least a few points. Unfortunately I can't see any way to work out what fare class I actually had, but since I know it wasn't an upgrade or an award, I think there should be some points awarded.
So, I think something has gone wrong somewhere. Before I chase down a rabbit hole complaining about this, can someone confirm my understanding?
The flight just came through to my Finnair Plus account - with a stunning 0 points awarded. I've checked on the Finnair points calculator, and the only ticket classes that award 0 points are P and Z which are upgrade/award classes. All other ticket classes award at least a few points. Unfortunately I can't see any way to work out what fare class I actually had, but since I know it wasn't an upgrade or an award, I think there should be some points awarded.
So, I think something has gone wrong somewhere. Before I chase down a rabbit hole complaining about this, can someone confirm my understanding?
Jul 1, 2018, 5:23 pm
#4
FlyerTalk Evangelist
Join Date: Apr 2001
Location: MEL CHC
Posts: 21,030
- The emailed pdf e-ticket from QF does not show the fare booking class
- In the QF web site "manage my booking" the flights detail tab shows "travel class"
- On https://classic.checkmytrip.com/plne...NS&LANGUAGE=GB the "e-ticket receipt" tab will show the "fare basis"
- The QF boarding pass does not show the fare booking class letter
QF sell an E booking code (discount economy) that with some ffp's earns nil. But due to the cluttered clumsy QF web site cannot access the earning tab now
https://www.wheretocredit.com/qf/e
Edit (may not work)
https://www.qantas.com/fflyer/dyn/fl...as-and-jetstar
Last edited by Mwenenzi; Jul 1, 2018 at 5:39 pm
Jul 1, 2018, 5:46 pm
#5
Join Date: Dec 2014
Location: HEL
Programs: AY+Plat
Posts: 865
Ok, didn't know that, I have OTA issued ticket and part of ongoing international itinerary. QATAR manage booking is quite good and shows booking classes. OP could try it.
Last edited by lento; Jul 1, 2018 at 5:53 pm
Jul 2, 2018, 2:09 pm
#6
Original Poster
Join Date: May 2017
Programs: BAEC, Finnair
Posts: 7
Thanks for this. Unfortunately neither QF “manage my booking” nor checkmytrip.com worked for me - the flight was 13.6, so I guess too long ago. However, QF customer service on the phone were surprisingly rapid in answering. Turns out I had an E class fare which is lowest of the low and doesn’t even appear on the AY points calculator.
Not sure if the 0 award is definitively correct but on balance, I don’t think I can be bothered chasing this one.
Not sure if the 0 award is definitively correct but on balance, I don’t think I can be bothered chasing this one.
Jul 2, 2018, 3:33 pm
#7
FlyerTalk Evangelist
Join Date: Apr 2001
Location: MEL CHC
Posts: 21,030
Will be correct. If a fare class is not on the chart nil ff miles
Has been several posts about E class from AA freq flyers & how to avoid.
https://www.wheretocredit.com/qantas-airways/e (a guide only)
Has been several posts about E class from AA freq flyers & how to avoid.
https://www.wheretocredit.com/qantas-airways/e (a guide only)