A couple of weeks ago I flew with QF from SYD to BNE, using my AY frequent flyer number. Flying economy; I am AY Platinum. I paid cash for the fare, no points used.

The flight just came through to my Finnair Plus account - with a stunning 0 points awarded. I've checked on the Finnair points calculator, and the only ticket classes that award 0 points are P and Z which are upgrade/award classes. All other ticket classes award at least a few points. Unfortunately I can't see any way to work out what fare class I actually had, but since I know it wasn't an upgrade or an award, I think there should be some points awarded.

So, I think something has gone wrong somewhere. Before I chase down a rabbit hole complaining about this, can someone confirm my understanding?