Finnair to introduce Y+ ("comfort")
Jul 19, 2015, 6:06 pm
#197
Suspended
Join Date: Jan 2014
Posts: 2,685
Jul 20, 2015, 12:10 am
#198
Moderator, Finnair
Original Poster
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,185
If system says 343, then that is what they have planned for your flight at this point. It might change and it might not.
Jul 22, 2015, 4:06 am
#202
Join Date: Apr 2014
Location: HEL
Programs: AY+ Gold
Posts: 428
Are they missing the planned plane for JFK or what?
Jul 22, 2015, 4:41 am
#203
Moderator, Finnair
Original Poster
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,185
Yes, they are juggeling which could be due to shortage of planes combinated with delays.
LQD is arriving from NRT and going to JFK
LQC is arriving from PVG and is supposed to go to HKG, but it looks like LTU is scheduled to go to HKG tomorrow morning on one of AY's infamous 9h delays. Perhaps LQC is not feeling well and will stay on the ground once landed.
LQD is arriving from NRT and going to JFK
LQC is arriving from PVG and is supposed to go to HKG, but it looks like LTU is scheduled to go to HKG tomorrow morning on one of AY's infamous 9h delays. Perhaps LQC is not feeling well and will stay on the ground once landed.
Last edited by intuition; Jul 22, 2015 at 4:49 am
Jul 26, 2015, 6:14 am
#204
Join Date: Mar 2013
Location: SAN, MIA, GOT
Programs: BA Gold
Posts: 349
Flying Finnair longhaul for the first time (HEL-JFK) and was able to choose Y+ due to Oneworld status.
My question is about alcohol onboard.
According to Finnair website: Flights to North America and Thailand: all our meals include free-of-charge non-alcoholic drinks, beer, and wine. Alcoholic beverages are available for purchase at all other times.
Does this mean I can only get a free glass of wine with meal service and all other times I have to pay for it?
Are there any unwritten rules like on AA were OWE get all types of booze for free?
My question is about alcohol onboard.
According to Finnair website: Flights to North America and Thailand: all our meals include free-of-charge non-alcoholic drinks, beer, and wine. Alcoholic beverages are available for purchase at all other times.
Does this mean I can only get a free glass of wine with meal service and all other times I have to pay for it?
Are there any unwritten rules like on AA were OWE get all types of booze for free?
Jul 26, 2015, 6:23 am
#205
Join Date: Apr 2005
Location: The Baltic Sea
Programs: AY, BT, DY and SK. Scandic, Radisson, Marriott and HHonors. ClubONE
Posts: 5,890
According to Finnair website: Flights to North America and Thailand: all our meals include free-of-charge non-alcoholic drinks, beer, and wine. Alcoholic beverages are available for purchase at all other times.
Does this mean I can only get a free glass of wine with meal service and all other times I have to pay for it?
Does this mean I can only get a free glass of wine with meal service and all other times I have to pay for it?
Don't ask me why! 
Jul 26, 2015, 8:36 am
#206
Join Date: Mar 2013
Location: SAN, MIA, GOT
Programs: BA Gold
Posts: 349
Jul 26, 2015, 1:12 pm
#207
Join Date: Apr 2005
Location: The Baltic Sea
Programs: AY, BT, DY and SK. Scandic, Radisson, Marriott and HHonors. ClubONE
Posts: 5,890
Nov 10, 2015, 2:07 am
#208
Join Date: Jan 2006
Location: London
Programs: AA EXP 2 MM
Posts: 2,823
No seat recline during meals in Economy Comfort
The good news is that Comfort Economy was a vast improvement over regular economy, for example with plenty of room to use a laptop. However the insistence on having seats upright during meal service was annoying.
I sent this email to customer services:
To which I got the reply:
Having reiterated that this was not necessary in Comfort Economy, I got the more constructive reply:
Not sure whether to be optimistic of any change though.
I sent this email to customer services:
I was in economy comfort class and wanted to skip dinner to get as much sleep as possible. But I was told that the regulation was that seats must be upright during the meal service, which meant that I was unable to sleep until I could recline my seat after dinner. While I can understand the need for upright seats during meals in normal economy class, the space in comfort economy makes this unnecessary (particularly as I was in a window seat).
Could you revise your regulations so that upright seats are not required during the meal service in comfort economy?
Could you revise your regulations so that upright seats are not required during the meal service in comfort economy?
Thank you for your feedback. I am sorry to hear that we did not manage to serve you in accordance with your expectations on your flight. The passengers on our flights are asked to put their seats to upright position during meal times. This is normal procedure because passengers would have difficulties to eat if a passenger in front of them had their seat reclined. Our desire is to serve you well, and I hope that despite this unfortunate experience, we may soon offer you our services again. Sincerely Finnair Customer Relations.
Thank you for your answer. This feedback is important to us, and we are continuously developing the cabin service procedure. I have forwarded your feedback to the developers of the cabin services. I wish plenty more pleasant flights with us in the future. Sincerely Finnair Plc Customer relations
Nov 10, 2015, 2:57 am
#209
Join Date: Nov 2013
Location: HEL
Programs: AY, SK, TK
Posts: 7,607
The good news is that Comfort Economy was a vast improvement over regular economy, for example with plenty of room to use a laptop. However the insistence on having seats upright during meal service was annoying.
I sent this email to customer services:
To which I got the reply:
Having reiterated that this was not necessary in Comfort Economy, I got the more constructive reply:
Not sure whether to be optimistic of any change though.
I sent this email to customer services:
To which I got the reply:
Having reiterated that this was not necessary in Comfort Economy, I got the more constructive reply:
Not sure whether to be optimistic of any change though.
Nov 10, 2015, 3:23 am
#210
Join Date: Jan 2006
Location: London
Programs: AA EXP 2 MM
Posts: 2,823
Maybe reiterate your feelings to Finnair customer care?