"More Fairmont, More Miles": bonus miles for staying at x different Fairmont hotels
#16
Join Date: May 2000
Location: SAN
Programs: AA Gold, Fairmont Plat, HH Diamond
Posts: 258
I contacted FPC the other day asking about the miles for the benefit as I´ve stayed at six different Fairmont hotels so far this year and to my suprise nobody knew anything about this benefit.
The "More Fairmont, More Miles" benefit has also disappeared from the FPC site.
Did anyone take a screenshot of the benefit comparison chart which includes the "More Fairmont, More Miles" benefit in March 2011 by chance?
I´m pretty sure I (and the other FTers who posted in this thread) didn´t suffer from hallucinations...
The "More Fairmont, More Miles" benefit has also disappeared from the FPC site.
Did anyone take a screenshot of the benefit comparison chart which includes the "More Fairmont, More Miles" benefit in March 2011 by chance?
I´m pretty sure I (and the other FTers who posted in this thread) didn´t suffer from hallucinations...
Here's the link:
More Fairmont, More Miles
#17
FlyerTalk Evangelist
Original Poster
Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
Posts: 11,874
Just sent off another e-mail to FPC.
#18
Company Representative, Fairmont
Join Date: Jan 2011
Location: Toronto, ON
Programs: Fairmont Presidents Club
Posts: 16
Hello everyone,
The “More Fairmont. More Miles.” benefit expired on December 31, 2008 and has not been reinstated for this year. We apologize for any confusion this has caused. To view the 2011 Fairmont President’s Club Member Benefits please visit the below link:
https://www.fairmont.com/fpc/MembershipBenefits/
Sincerely,
FairmontLiason
The “More Fairmont. More Miles.” benefit expired on December 31, 2008 and has not been reinstated for this year. We apologize for any confusion this has caused. To view the 2011 Fairmont President’s Club Member Benefits please visit the below link:
https://www.fairmont.com/fpc/MembershipBenefits/
Sincerely,
FairmontLiason
#19
FlyerTalk Evangelist
Original Poster
Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
Posts: 11,874
Hello everyone,
The “More Fairmont. More Miles.” benefit expired on December 31, 2008 and has not been reinstated for this year. We apologize for any confusion this has caused. To view the 2011 Fairmont President’s Club Member Benefits please visit the below link:
https://www.fairmont.com/fpc/MembershipBenefits/
Sincerely,
FairmontLiason
The “More Fairmont. More Miles.” benefit expired on December 31, 2008 and has not been reinstated for this year. We apologize for any confusion this has caused. To view the 2011 Fairmont President’s Club Member Benefits please visit the below link:
https://www.fairmont.com/fpc/MembershipBenefits/
Sincerely,
FairmontLiason
Not to sound obnoxious, but the benefit is still listed here and was listed on the main FPC site for quite a while.
So is/was this just an "error" on the website? (= "bad luck" for those FPC members seeing this benefit listed)
#20
Join Date: Jan 2004
Location: Sol III
Programs: FPC Plat, SPG Gold, HH Diamond, PC Plt Amb
Posts: 1,329
Just got a reply back, saying it's no longer offered. So I referred them to that link above. Don't know if I'll hear back. Kinda got the impression that they don't much care.
Last edited by choptliva; May 6, 2011 at 8:48 am
#21
Join Date: Jan 2004
Location: Sol III
Programs: FPC Plat, SPG Gold, HH Diamond, PC Plt Amb
Posts: 1,329
Just heard back from them again.
Here's what they said:
The below link, as you mentioned, is indeed still active on the internet and should be redirected shortly. This link is a former benefits page from 2008 which is currently only available online via google and can not be found by visiting www.fairmont.com directly.
We do apologize for the confusion this has caused and we look forward to welcoming you back to Fairmont Hotels & Resorts in the near future.
Oh well...
Here's what they said:
The below link, as you mentioned, is indeed still active on the internet and should be redirected shortly. This link is a former benefits page from 2008 which is currently only available online via google and can not be found by visiting www.fairmont.com directly.
We do apologize for the confusion this has caused and we look forward to welcoming you back to Fairmont Hotels & Resorts in the near future.
Oh well...
#22
Suspended
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
I got a reply back as well.. from Patrick, a FPC Loyalty Representative with whom I had the pleasure to deal with over the years. The letter reads..
__________________________________________________ _____________________
Good Morning Mr. Maestro,
Thank you for your email. The "More Fairmont. More Miles." benefit expired on December 31, 2008 and has not been reinstated this year. We apologize for any confusion this has caused. To view the 2011 Fairmont President's Club Member Benefits please visit the Below link.
https://www.fairmont.com/fpc/MembershipBenefits/
Please let me know if you have any questions.
Best Regards,
Patrick ______|Loyalty Services|Fairmont
__________________________________________________ _____________________
Good Morning Mr. Maestro,
Thank you for your email. The "More Fairmont. More Miles." benefit expired on December 31, 2008 and has not been reinstated this year. We apologize for any confusion this has caused. To view the 2011 Fairmont President's Club Member Benefits please visit the Below link.
https://www.fairmont.com/fpc/MembershipBenefits/
Please let me know if you have any questions.
Best Regards,
Patrick ______|Loyalty Services|Fairmont
#23
FlyerTalk Evangelist
Original Poster
Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
Posts: 11,874
Thanks for posting pack. At least we´re all getting the same canned answer.
They´re still ignoring the fact that the benefit was listed on the main FPC site from March 1, 2011 till sometime early April and it´s not just some odd FPCers digging up broken redirects. Nevermind... will just forget about those 6000 miles.... not worth it to follow up...
I´m getting the impression that over the last 6 months FPC could have done a much better job (e.g. promo bonus miles or Plat bonus miles issue; no sweet suite promo ; exact status of early qualification still unclear; Passion benefit are great, but they messed up the implementation, e.g. no benefits sent out after 2 months, Fairmont Moments not plublished yet etc.)
This is a real pity as I´ve had nothing but excellent stays so far this year which included some fantastic suite upgrades, comp. upgrades, little treats, pleasant communications with GMs
They´re still ignoring the fact that the benefit was listed on the main FPC site from March 1, 2011 till sometime early April and it´s not just some odd FPCers digging up broken redirects. Nevermind... will just forget about those 6000 miles.... not worth it to follow up...
I´m getting the impression that over the last 6 months FPC could have done a much better job (e.g. promo bonus miles or Plat bonus miles issue; no sweet suite promo ; exact status of early qualification still unclear; Passion benefit are great, but they messed up the implementation, e.g. no benefits sent out after 2 months, Fairmont Moments not plublished yet etc.)
This is a real pity as I´ve had nothing but excellent stays so far this year which included some fantastic suite upgrades, comp. upgrades, little treats, pleasant communications with GMs