Feb 12, 2019, 11:39 pm

FlyerTalk Forums Expert How-Tos and Guides

Changes Starting March 5th, 2019 (Travel Date):
RULES APPLY REGARDLESS OF WHEN YOU BOOKED YOUR TICKET
TICKETS AND NEW RULES WILL BEGIN MARCH 5TH ONLINE (TPE TIME) AND AT AIRPORT

Classifications
Longhaul Routes: TPE-United States, Canada, Australia, Europe; Thailand to Europe
Shorthaul Routes: Intra-Asia; TPE-BKK (regardless of whether or not you are continuing onwards)

New Fare Family Names:
Discount - Most Restrictive; Super Saver Tickets
Basic - Current Saver Tickets
Standard - Current Semi-Flex Tickets
Plus - Current Flex Tickets

Fare Buckets Rules

Discount: A
- 0% IML Earnings
- 1 piece (23kg) or 20kg (by weight)
- No Upgrade With Miles
- Change Fee with Fare Difference and No-show fee Applies
- Non-refundable
Basic: D/P/V/W/S
- Miles Earnings
  - Economy: 50%
  - PE: 100%
  - Business: 125%
- Baggage Rules
  - Economy: 2pc (23kg each) or 30kg (by weight)
  - PE: 2pc (28kg each) or 35kg (by weight)
  - Business: 2 pc (32kg each) or 40kg (by weight)
- Refund, Change, and No-show Fee Apply
- No Upgrade with Miles Allowed
- Seat Selection Available with a Fee (Free T-48; Free for Business)
Standard: J/T/L/Q/H/M
- Miles Earnings
  - Economy: 75%
  - PE: 115%
  - Business: 150%
- Baggage Rules are the same as Basic Tickets
- Refund, Change, and No-show fees apply
- Upgrade with Miles Allowed
- Standard Seating in Economy and Seat Selection in PE is Complimentary
Plus: C/K/B/Y
- Miles Earnings
  - Economy: 100%
  - PE: 125%
  - Business: 175%
- Baggage Rules:
  - Economy: 2pc (28 kg each) or 35kg (by weight)
  - PE and Business Remain the Same
- Complimentary Changes
- Refund and No-show Fees apply
- Upgrade with Miles Allowed
- All seats, with the exception of Extra Legroom Seats, are complimentary. Passengers wishing to choose extra-legroom charges may do so by purchasing them.
New Change, Refund, and No-show Fees apply to ALL passengers, regardless of status.
Changes made to tickets with upgrade will use original fare type to determine ticketing rules.
Award tickets will enjoy Basic fare type rules, with the exception of seat selection in economy (standard seats are free), change/refund fees, and mileage earnings (no earnings). No-show fees will continue to apply. Service fees will continue to be waived for IML Diamond/Gold/Silver.

New Seat Selection Policies:

Cabin is split into three areas for Economy Class; the entire PE cabin is considered Preferred Seating; the entire Business Class cabin is standard
- Extra Legroom (Emergency Exit Seats in Economy)
  - Free for IML Diamond/Gold Regardless of Fare Bucket
  - $45 for shorthaul; $150 for Longhaul
- Preferred Seating (Preferred Seating Section at Front of Y cabin and Entire Premium Economy)
  - Free for IML Diamond/Gold Regardless of Fare Bucket
  - Free for Standard (PE ONLY) and Plus Ticket Passengers
  - Premium Economy: $40 for Longhaul; $15 for shorthaul
  - Economy: $50 for longhaul; $20 for shorthaul
- Standard Seating (Economy Class Only)
  - Free for IML Diamond/Gold/Silver Regardless of Fare Bucket
  - Free for all passengers except the Basic and Discount Ticket Passengers
  - $30 longhaul; $10 shorthaul
All tickets in Business Class will continue to enjoy free seat selection
All bassinet seats will continue to be blocked and assigned at no charge to those with bassinets. Seating will be made available to IML passengers if unassigned.
Star Alliance Gold passengers will enjoy seat selection benefits according to their ticketed fare type.
Basic ticket passengers can select preferred and standard seats free of charge within 48 hours of departure. Extra legroom seats are still chargeable, regardless of the time of seat selection.
All prices are displayed in USD. Prices may fluctuate in local currency due to currency exchange rate fluctuations.
Changes to chargeable seat selection can be made to the same or lower category only. Chargeable seat selections may not be transferred to someone else.
All chargeable seats are non-refundable. Changes that result in a lower price will not be refunded the difference. Changes in your itinerary does not guarantee availability of your selected chargeable seat. If unavailable, a refund will not be given.

Change, Refund, and No-Show Fees

Standardized across all booking platforms, including travel agents
Y Basic
- Change: USD150+Fare Difference
- Refund: USD200
- NS: USD 150
Y Standard
- Change: USD50+Fare Difference
- Refund: USD100
- NS: USD100
Y Plus
- Change: Fare Difference
- Refund: USD50
- NS: USD50
PE Basic
- Change: USD150+Fare Difference
- Refund: USD200
- NS: USD150
PE Standard
- Change: USD100+Fare Difference
- Refund: USD150
- NS: USD100
PE Plus
- Change: Fare Difference
- Refund: USD50
- NS: USD50
J Basic
- Change: USD300+Fare Difference
- Refund: USD300
- NS: USD150
J Standard
- Change: USD200+Fare Difference
- Refund: USD200
- NS: USD50
J Plus
- Change: Fare Difference
- Refund: USD50
- NS: USD50

Experience Free Wifi Onboard:

On Longhaul Flights Only:
- Plus in Business Class: 100MB
- Standard in Business and Plus in PE: 50MB
- Basic in Business and Plus in Economy: 30MB

Infinity MileageLands Changes:

New miles type:
- Award miles: Miles earned on BR, *A partners (and *A Connecting Partner Juneyao), non-alliance partners, non-airline partners, bonus miles from birth month etc.
- Status Miles: Miles earned on BR, *A partners (excluding Juneyao). Status miles determine your upgrade/renewal status.
Additional Member Seat Selection Benefits:
- Silver Card: Free Selection of Standard Seats on Discount, Basic, Standard, and Plus Tickets; Free Selection of Preferred Seats on Plus Tickets
- Diamond/Gold: Free Selection on all seats regardless of fare ticket and bucket
Tier Bonus
- Diamond/Gold: 25%
- Silver: 15%
Green card to Silver Card upgrade now requires 4 sectors as well as 30,000 miles
Renewal Mileage Bonus: We place great importance on every one of your flights, therefore all status miles earned between the day after you meet the upgrade requirements of a card tier, and the day before your new card tier takes effect will count towards your first renewal.
Changes in mileage accrual and sector accrual
Status miles will be based off "Basic Miles", which is the GC Distance between the two points. Passengers with IML Diamond/Gold/Silver will get the tier bonus multiplied to the status miles awarded, but those bonus miles do not count towards renewal/upgrade. Calculations can be found on the mileage calculator.
- Quote:
  
  Economy to Royal/Premium Laurel/Business
  - where Premium Economy is not available
  
  Now/Fare Q/H/M (Future)
  Hong Kong/Macau 12.5K
  China 15K
  Northeast Asia 15K
  Southeast Asia 15K
  Oceania 35K
  Europe 45K
  
  Fare B/Y (Future)
  Hong Kong/Macau 10K
  China 11K
  Northeast Asia 12K
  Southeast Asia 12K
  Oceania 26K
  Europe 35K
  
  Economy to Premium Economy
  
  Now
  China 10K
  Southeast Asia 10K
  Europe/West North America 25K
  Central/East North America 30K
  
  Fare Q/H/M (Future)
  China 8K
  Southeast Asia 10K
  Europe/West North America 25K
  Central/East North America 30K
  
  Fare B/Y (Future)
  China 6K
  Southeast Asia 7.5K
  Europe/West North America 18.5K
  Central/East North America 22.5K
  
  Economy to Royal Laurel
  - where Premium Economy is available
  
  Now
  China 25K
  Southeast Asia 25K
  Europe/West North America 60K
  Central/East North America 70K
  
  Fare Q/H/M (Future)
  China 18K
  Southeast Asia 25K
  Europe/West North America 60K
  Central/East North America 70K
  
  Fare B/Y (Future)
  China 14K
  Southeast Asia 21K
  Europe/West North America 50K
  Central/East North America 58.5K
  
  Premium Economy to Royal Laurel
  
  Now
  China 15K
  Southeast Asia 15K
  Europe/West North America 35K
  Central/East North America 40K
  
  Fare T/L (Future)
  China 10K
  Southeast Asia 15K
  Europe/West North America 35K
  Central/East North America 40K
  
  Fare K (Future)
  China 8K
  Southeast Asia 13.5K
  Europe/West North America 31.5K
  Central/East North America 36K
  
  Mileage/Sector Accrual Revision:
  
  Royal/Premium Laurel/Business
  C = 175% TPM / 2 Sectors
  J = 150% TPM / 1.75 Sectors
  D = 125% TPM / 1.5 Sectors
  
  Premium Economy
  K = 125% TPM / 1.25 Sectors
  L/T = 115% TPM / 1.25 Sectors
  P = 100% TPM / 1 Sector
  
  Economy
  Y/B = 100% / 1 Sector
  M/H/Q = 75% / .75 Sectors
  S/W/V = 50% / .5 Sectors
  A = 0% / 0 Sectors
Mileage Calculator will be updated irregularly, actual mileage may differ from the calculated mileage.
Upgrade miles required lowered for Plus Ticket holders
Additional change and refund fees will apply. More information will be given soon.
Extra Baggage Allowance remains the same
Diamond Card Guaranteed Seat Benefit will ticket into Plus Fares
Diamond Card 140,000 for 4 upgrade certificates still apply
Mileage Calculator effective March 5th: https://eservice.evaair.com/flyeva/EVA/FFP/mileage-calculator.aspx

https://www.evaair.com/en-global/booking-and-travel-planning/fare-family/introduction-of-fare-family/
https://www.evaair.com/en-global/infinity-mileagelands/member-new-benefits/mileage-rewards/

EVA to change FFP from March 2019

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Mar 5, 2019, 10:04 am

#31

hayzel7773

Join Date: Aug 2016

Location: SFO

Programs: BR Diamond, Dynasty Flyer Paragon, Marriott Lifetime Plat

Posts: 1,926

Fare Family is now online and reflected on all GDS platforms! A historical change for BR as they take on new endeavors with these families!

I've added the new fees onto the Wiki.

Last edited by hayzel7773; Mar 5, 2019 at 10:13 am

Mar 9, 2019, 11:16 am

#32

BlackHappy

Join Date: Dec 2014

Location: NYC, SEA, TPE

Programs: BR Diamond, B6 Mosaic

Posts: 436

I’m pretty confused about the seat selection criteria. I can’t see the seat map on the app anymore, and I can’t select different seats on the webpage. Is it because I bought T class tickets? I thought CDs should still be able to choose seats.

Mar 9, 2019, 12:50 pm

#33

Montoya080

Join Date: Nov 2018

Location: Canada

Posts: 37

Quote:

Originally Posted by BlackHappy

Class T = Premium Economy Elite Saver

Seat selection will be available after check-in within 48 hrs of the flight departure.

Sources:
FT: EVA Air booking classes

EVA Family Fares starting March 05, 2019

Mar 9, 2019, 4:36 pm

#34

hayzel7773

Join Date: Aug 2016

Location: SFO

Programs: BR Diamond, Dynasty Flyer Paragon, Marriott Lifetime Plat

Posts: 1,926

Quote:

Originally Posted by BlackHappy

CD gets access to all seats for free, regardless of your booking class. It sounds like either there’s a glitch for all available seats have been selected. I would definitely call in and ask.

BlackHappy likes this.

Mar 10, 2019, 3:07 am

#35

CeeGee

Join Date: May 2004

Posts: 211

With the new WIFi system, in MMB the option to purchase WIFI is disabled and I understand you now have to purchase on board.If you are eligible for free wifi,it says after some digging around, you have to register 48 to 3 hrs before your flight, however in MMB there is nothing apart from the disabled section.Will this change 48 hrs before my flight or do I have to look elsewhere.?(I am eligible for the free wifi allowance as I am in RL).
Thank you

Mar 16, 2019, 10:29 pm

#36

hayzel7773

Join Date: Aug 2016

Location: SFO

Programs: BR Diamond, Dynasty Flyer Paragon, Marriott Lifetime Plat

Posts: 1,926

BR management is apparently considering to change some seating policies as FF have been quite unhappy with the the lack of blocked seats only available to them. Currently, all seats, except bassinets, are open to selection according to your ticket/status though that may be changing soon.

One of their top corporate customers has complained about employees lack of access to row 20 in PE and the lack of reserved seating for FF so their employees don't have to sit in the middle in PE.

All though this does not affect myself, I still think it's a good idea and it comes at no cost to BR.

Mar 19, 2019, 12:40 pm

#37

LapuLapu

Join Date: Oct 2004

Programs: BR Gold, MPC Silver

Posts: 320

Quote:

Originally Posted by hayzel7773

Row 20 seats were available for me last week but not the WIndow/Aisle seats. Only the 4 middle seats were selectable. I still had to request 20A during checkin,

Mar 20, 2019, 8:30 am

#38

hayzel7773

Join Date: Aug 2016

Location: SFO

Programs: BR Diamond, Dynasty Flyer Paragon, Marriott Lifetime Plat

Posts: 1,926

Quote:

Originally Posted by LapuLapu

Row 20 seats were available for me last week but not the WIndow/Aisle seats. Only the 4 middle seats were selectable. I still had to request 20A during checkin,

Because it is open for selection, the non-FFs may pick it up. It used to be that the whole row 20 was blocked, assigned at the airport. Nowadays, only the bassinets can be taken if there is no baby and the corporate customer is not happy.

Apr 9, 2019, 10:19 am

#39

coolfish1103

Original Poster

Join Date: Feb 2008

Location: CAN, LAX, TPE

Programs: AA, AS, CI, DL, UA

Posts: 2,898

As of April 9, 2019:

Preferred seats (exit row) can be purchased in flight.

Long haul: USD 200
Short haul: USD 60

1. Anyone can purchase these seats regardless where the booking is from as long as it's a BR/B7 metal.
2. IML Diamond and Gold are not exempt from these charges.
3. Non-refundable after purchase.
4. Person seating in these seats must be 16 years and older.
5. Person needing additional assistance are not allowed to purchase.
6. EVA and UNI reserves the rights for final decision on seat selections.