Searching award availability on EVA
Jul 6, 2017, 6:26 pm
#16
Join Date: Apr 2008
Posts: 1,151
Apologies if this has been covered elsewhere, but I've abused the search function and can't seem to find an answer.
I'm looking to book a KIX-TPE-SFO award in business.
When I search for the KIX-TPE segment, it's waitlist-only. When I search for the TPE-SFO segment, it's available.
When I search for the two segments together, the booking engine (when I get to the "confirm" page shows both segments as waitlist.
Is it possible to confirm one segment and waitlist the other, or is this not how things work on BR?
Thanks in advance.
I'm looking to book a KIX-TPE-SFO award in business.
When I search for the KIX-TPE segment, it's waitlist-only. When I search for the TPE-SFO segment, it's available.
When I search for the two segments together, the booking engine (when I get to the "confirm" page shows both segments as waitlist.
Is it possible to confirm one segment and waitlist the other, or is this not how things work on BR?
Thanks in advance.
Jul 7, 2017, 7:20 am
#17
Join Date: Feb 2008
Posts: 856
Apologies if this has been covered elsewhere, but I've abused the search function and can't seem to find an answer.
I'm looking to book a KIX-TPE-SFO award in business.
When I search for the KIX-TPE segment, it's waitlist-only. When I search for the TPE-SFO segment, it's available.
When I search for the two segments together, the booking engine (when I get to the "confirm" page shows both segments as waitlist.
Is it possible to confirm one segment and waitlist the other, or is this not how things work on BR?
Thanks in advance.
I'm looking to book a KIX-TPE-SFO award in business.
When I search for the KIX-TPE segment, it's waitlist-only. When I search for the TPE-SFO segment, it's available.
When I search for the two segments together, the booking engine (when I get to the "confirm" page shows both segments as waitlist.
Is it possible to confirm one segment and waitlist the other, or is this not how things work on BR?
Thanks in advance.
Jul 8, 2017, 5:39 am
#18
Join Date: Apr 2008
Posts: 1,151
From my limited experience, it is the married segment thing. The availability differs if you have the full itinerary vs the partial one. For example, I was looking at YYZ - TPE - SIN. The whole itinerary was not available, but if I book them individually, both segments are available, but at a higher mileage cost (80k vs 80k+25k).
I wonder if a phone agent has the ability to manually override the married segment issue (and waitlisting a single segment while confirming the other).
Otherwise, looks like I'll be stuck paying an extra 25k miles, so fingers crossed!
Jul 8, 2017, 9:05 am
#19
Join Date: Aug 2016
Location: SFO
Programs: BR Diamond, Dynasty Flyer Paragon, Marriott Lifetime Plat
Posts: 1,926
Ah I see, thanks. I'm just waiting on a mileage transfer, but once it hits, I'll give them a call.
I wonder if a phone agent has the ability to manually override the married segment issue (and waitlisting a single segment while confirming the other).
Otherwise, looks like I'll be stuck paying an extra 25k miles, so fingers crossed!
I wonder if a phone agent has the ability to manually override the married segment issue (and waitlisting a single segment while confirming the other).
Otherwise, looks like I'll be stuck paying an extra 25k miles, so fingers crossed!
Jul 10, 2017, 7:06 am
#20
Join Date: Apr 2008
Posts: 1,151
I gave the NY office a call when they opened this morning, and they were able to help.
They confirmed the TPE-SFO segment, and let me waitlist the KIX-TPE segment on the same booking (for a total of 75K miles).
Now, fingers crossed to clear!
Jul 13, 2017, 7:20 am
#21
Join Date: Apr 2008
Posts: 1,151
Thanks. I know it was a long shot, but I also think that in these cases, it's always worth asking for what you want. The worst they can do is say no
I gave the NY office a call when they opened this morning, and they were able to help.
They confirmed the TPE-SFO segment, and let me waitlist the KIX-TPE segment on the same booking (for a total of 75K miles).
Now, fingers crossed to clear!
I gave the NY office a call when they opened this morning, and they were able to help.
They confirmed the TPE-SFO segment, and let me waitlist the KIX-TPE segment on the same booking (for a total of 75K miles).
Now, fingers crossed to clear!
The flight is not until late December and I have no status with Eva, so I was surprised to see this, given what I've read elsewhere about someone in my position not having much of a shot until the travel date got close.
Jul 13, 2017, 9:44 am
#22
Join Date: Mar 2014
Location: Pque, PH
Programs: Hilton HHonors Gold
Posts: 67
Updating to add a data point to this thread: the KIX-TPE segment (for now, on a Hello Kitty A321!) cleared the waitlist this morning after just 3 days.
The flight is not until late December and I have no status with Eva, so I was surprised to see this, given what I've read elsewhere about someone in my position not having much of a shot until the travel date got close.
The flight is not until late December and I have no status with Eva, so I was surprised to see this, given what I've read elsewhere about someone in my position not having much of a shot until the travel date got close.
Wow man lucky you! I was on the same boat as you, waiting for an upgrade to RL to be confirmed from a wait-list, which is scheduled early January 2018. Looks like I still need to wait sometime around December for the confirmation...
Jul 26, 2017, 1:08 am
#23
Join Date: May 2011
Location: Kelowna Canada
Programs: Aeroplan, HHonors Diamond, BonVoy Gold, AAdvantage, IHG Priority Club, BA EC, AS MVP
Posts: 110
We have an Aeroplan award Feb 1 2018 in Y HKG-TPE and J TPE-YVR. Aeroplan insists that I must call in every once in a while to see if J is available HGK-TPE.
Any suggestions when availability may occur or how to put it on a waitlist?
Any suggestions when availability may occur or how to put it on a waitlist?
Jul 26, 2017, 11:42 am
#24
FlyerTalk Evangelist
Join Date: Jan 2004
Location: Worldwide
Posts: 12,949
However, there are currently C Award Seats available on both segments:
[KVS Tool 8.5.7/Diamond - Awards/AC-StarAlliance/CA-Auto]
Code:
HKG Hong Kong Chek Lap Kok Intl HK [VHHH]
YVR Vancouver Metro / Intl BC CA = YVR CXH [CYVR]
THU 01 Feb 2018 | 1 Seat
Carrier Flight From Depart To Arrive A/C St Award Availability
--------- ------ ---- -------- ---- -------- --- -- ------------------
AC 8 HKG 19:50 YVR 15:15 77W 0 YS+
NH/NQ 812 HKG 10:00 NRT 15:10 763 0 YS+
-> AC 4 NRT 19:00 YVR 10:40 789 0 WS+ YS+
UA 862 HKG 12:20 SFO 08:30 77W 0 YS+
-> UA 685 SFO 10:46 YVR 13:00 319 0 YS+
UA 862 HKG 12:20 SFO 08:30 77W 0 YS+
-> UA 404 SFO 12:45 YVR 15:02 319 0 YS+
UA 862 HKG 12:20 SFO 08:30 77W 0 YS+
-> UA 460 SFO 19:13 YVR 21:23 319 0 YS+
UA 862 HKG 12:20 SFO 08:30 77W 0 YS+
-> AC 563 SFO 11:45 YVR 14:08 320 0 YS+
UA 862 HKG 12:20 SFO 08:30 77W 0 YS+
-> AC 569 SFO 16:40 YVR 19:03 320 0 YS+
BR 870 HKG 15:30 TPE 17:10 77W 0 YS+
-> BR 10 TPE 23:55 YVR 18:20 77W 0 CS+
BR 856 HKG 17:05 TPE 18:45 332 0 CS+
-> BR 10 TPE 23:55 YVR 18:20 77W 0 CS+
BR 872 HKG 19:30 TPE 21:15 77W 0 CS+
-> BR 10 TPE 23:55 YVR 18:20 77W 0 CS+
BR 858 HKG 21:05 TPE 22:45 333 0 CS+
-> AC 12 TPE 17:55 +1 YVR 12:10 +1 789 0 CS+
BR 810 HKG 21:50 TPE 23:35 321 0 CS+
-> AC 12 TPE 17:55 +1 YVR 12:10 +1 789 0 CS+
TG 603 HKG 07:50 BKK 09:35 330 0 YS+
-> TG 664 BKK 10:35 PVG 15:50 773 0 YS+
-> AC 26 PVG 17:50 YVR 12:10 789 0 WS+
TG 601 HKG 13:25 BKK 15:05 747 0 FS+
-> TG 636 BKK 17:40 TPE 22:10 330 0 CS+
-> BR 10 TPE 23:55 YVR 18:20 77W 0 CS+
OZ 746 HKG 00:30 ICN 04:50 744 0 YS+
-> OZ 106 ICN 15:10 NRT 17:20 321 0 YS+
-> AC 4 NRT 19:00 YVR 10:40 789 0 WS+
OZ 746 HKG 00:30 ICN 04:50 744 0 YS+
-> OZ 102 ICN 09:00 NRT 11:10 333 0 YS+
-> AC 4 NRT 19:00 YVR 10:40 789 0 WS+
NH/NQ 812 HKG 10:00 NRT 15:10 763 0 CS+
-> NH 176 NRT 16:00 LAX 08:40 77W 0 FS+
-> AC 573 LAX 12:00 YVR 14:50 320 0 YS+
NH/NQ 812 HKG 10:00 NRT 15:10 763 0 YS+
-> NH 6 NRT 17:00 LAX 09:45 77W 0 FS+
-> AC 573 LAX 12:00 YVR 14:50 320 0 YS+
NH/NQ 812 HKG 10:00 NRT 15:10 763 0 CS+
-> NH 8 NRT 17:00 SFO 09:15 77W 0 FS+
-> AC 563 SFO 11:45 YVR 14:08 320 0 YS+
UA 862 HKG 12:20 SFO 08:30 77W 0 YS+
-> UA/OO 5296 SFO 10:40 YYJ 12:55 CRJ 0 YS+
-> AC/QK 8068 YYJ 14:10 YVR 14:36 DH4 0 YS+
Jan 2, 2018, 2:53 pm
#25
Join Date: Jan 2002
Location: Bay Area
Programs: UA 1K2MM
Posts: 241
A few questions for the group on award wait list processing.
1) Does the wait list carry all the way to the day of flight to T0? How are you notified, and what happens if it clears and you are not at the airport?
2) Do you have to pay a redeposit fee to cancel the waitlist to get your miles back to your account?
3) What happens if wait list does not clear? Do the miles go back to your account automatically you doing anything, and without paying a fee?
Thanks in advance for your feedback.
1) Does the wait list carry all the way to the day of flight to T0? How are you notified, and what happens if it clears and you are not at the airport?
2) Do you have to pay a redeposit fee to cancel the waitlist to get your miles back to your account?
3) What happens if wait list does not clear? Do the miles go back to your account automatically you doing anything, and without paying a fee?
Thanks in advance for your feedback.
Jan 15, 2018, 11:15 pm
#26
Join Date: Aug 2015
Posts: 148
Bumping this thread since I have some of the same questions as above. Some more:
4) Will each leg clear wait list on its own? Or all legs need to clear?
5) I have BR gold, but reservation also has my partner who has no status. Will that hurt my place in line?
4) Will each leg clear wait list on its own? Or all legs need to clear?
5) I have BR gold, but reservation also has my partner who has no status. Will that hurt my place in line?