DNS Error
Aug 13, 2012 | 7:24 pm
#1
Original Poster
Join Date: Oct 2010
Location: YVR - Vancouver, with most winter weekends in Whistler.
Programs: Aeroplan 35K, Alaska MVP, Marriott Titanium / Lifetime Platinum, Hertz President's Circle
Posts: 4,633
DNS Error
Hello,
Looking to book travels from Qatar through Abu Dhabi onward to MLE and am attempting to research options.
I can't get the Ethiad website to actually work to book a ticket.
The home page loads. When I attempt to enter ticket information, I either get a variety of errors:
1. Service Unavailable - DNS failure
The server is temporarily unable to service your request. Please try again later.
Reference #11.b011f418.1344907322.30d954b4
2. An error occurred while processing your request.
Reference #99.ad11f418.1344907215.2ae4a1a
Have cleared the cache and attempted to change to a global website but the same result.
Is there a hidden work around that I don't know about? This condition has existed for about 1 week so far.
I'm operating a Mac.
Looking to book travels from Qatar through Abu Dhabi onward to MLE and am attempting to research options.
I can't get the Ethiad website to actually work to book a ticket.
The home page loads. When I attempt to enter ticket information, I either get a variety of errors:
1. Service Unavailable - DNS failure
The server is temporarily unable to service your request. Please try again later.
Reference #11.b011f418.1344907322.30d954b4
2. An error occurred while processing your request.
Reference #99.ad11f418.1344907215.2ae4a1a
Have cleared the cache and attempted to change to a global website but the same result.
Is there a hidden work around that I don't know about? This condition has existed for about 1 week so far.
I'm operating a Mac.
Aug 14, 2012 | 3:49 am
#2
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; LH Senator; A3 Silver
Posts: 30,618
I have always found the EY website to be extremely flakey.
If you are researching options, then try using http://matrix.itasoftware.com or your preferred online travel booking tool, restricting the airline to just EY if you are only interested in EY itineraries/prices.
If you want to buy a ticket, then just use your preferred online travel booking tool or a travel agent.
If you are researching options, then try using http://matrix.itasoftware.com or your preferred online travel booking tool, restricting the airline to just EY if you are only interested in EY itineraries/prices.
If you want to buy a ticket, then just use your preferred online travel booking tool or a travel agent.
Aug 19, 2012 | 11:57 am
#3
Original Poster
Join Date: Oct 2010
Location: YVR - Vancouver, with most winter weekends in Whistler.
Programs: Aeroplan 35K, Alaska MVP, Marriott Titanium / Lifetime Platinum, Hertz President's Circle
Posts: 4,633
So to answer my own question, in case anyone else had the same problem, I was never able to find a work around using the main Ethiad Website and my Mac Computer.
The workaround ended up being finding a PC with Windows and booking from there.
Best of luck.
The workaround ended up being finding a PC with Windows and booking from there.
Best of luck.