The EK Suites Rip-Off
#17
Join Date: Jun 2008
Location: AKL
Programs: Skywards Gold, Qantas FF
Posts: 479
Where were you flying to/from ? OZ - NZ ? or elsewhere ? ... Cant remember where i read it but i think EK were going to use the A380 from another route to SYD then AKL so guess that route must be also affected now.
Last edited by EK_Flyer; Nov 28, 2008 at 3:33 pm
#18

Join Date: Nov 2007
Location: KYE
Posts: 4,153
Early Feb, I was hoping to catch the A380 SYD-AKL and back.
EK now flies their 77W nonstop between DXB and SYD (as a result of BKK closure); their flights seem to be full so it's interesting how I read before, 77W can't make it back to DXB without penalty.
I always thought, hey, they're using 77W DXB-JFK, quite similar to SYD in terms of length and tail/head winds. Who knows, maybe EK will 'rip us' all over again, and instead of the 77L we'll see a sleek 77W with their skycruiser seats in Feb
I am thinking of keeping the travel plans unchanged up to the very last day, when I could verify the incoming EK412 is indeed an A380
EK now flies their 77W nonstop between DXB and SYD (as a result of BKK closure); their flights seem to be full so it's interesting how I read before, 77W can't make it back to DXB without penalty.
I always thought, hey, they're using 77W DXB-JFK, quite similar to SYD in terms of length and tail/head winds. Who knows, maybe EK will 'rip us' all over again, and instead of the 77L we'll see a sleek 77W with their skycruiser seats in Feb

I am thinking of keeping the travel plans unchanged up to the very last day, when I could verify the incoming EK412 is indeed an A380
#19
Join Date: Jun 2008
Location: AKL
Programs: Skywards Gold, Qantas FF
Posts: 479
I'm doing the same as there seems to be no trusting EK nowadays 
However in my case i might need to change the plans a week or so before cos of the availability ... In any case they might've just changed the allocation of their A380's ... it could be that they now just want to have the A380 here thrice weekly

However in my case i might need to change the plans a week or so before cos of the availability ... In any case they might've just changed the allocation of their A380's ... it could be that they now just want to have the A380 here thrice weekly
#20
Join Date: Feb 2008
Location: Dubai
Programs: EK Gold, , FB Gold, Jet Platinum, ICH Royal Ambassador, Hilton Diamond, Sheraton Platinum
Posts: 421
I am no expert on this but what i have been told is that Emirates have problems with the A380 one of which is related to the showers. It is something to do with the specifc gravity of water and the amount of fuel it takes to fly with all this water and keep it hot. Could be they are looking at resolving this issue hence one reason for the delays.
#21




Join Date: Oct 2002
Location: Stuttgart, Germany
Programs: Too many...and an Amanjunkie
Posts: 1,699
Absolutely. This is bound to happen as a result of the number of products that Emirates has in Business/First (not so much in Economy) and the number of different aircraft that they have. Combined with aircraft maintenance, route lengths and aircraft/route requirements, they have quite a juggling act to do.
I'm not excusing it, it's no different to other airlines and their products (VS, BA, SQ, JL etc have all had problems with guaranteeing service on flights when they roll out new products. The difference here is Emirates is rolling out markedly different products on their aircraft, and are moving them where they want to from a strategic or operational reason. People are purchasing seats on particular aircraft because of the advertising and the message that EK is sending out to the consumer through advertising. Therefore customers will feel shafted if their aircraft changes, no matter what the reason.
Snap. We were delayed a little coming out of sydney earlier this year, but that was as a result of a completely inebriated passenger (in Economy
) who insisted on standing for the taxi to the runway. EK staff wouldn't accept that he would stay seated for the takeoff (understandably)!
Once again, wise words!
I'm not excusing it, it's no different to other airlines and their products (VS, BA, SQ, JL etc have all had problems with guaranteeing service on flights when they roll out new products. The difference here is Emirates is rolling out markedly different products on their aircraft, and are moving them where they want to from a strategic or operational reason. People are purchasing seats on particular aircraft because of the advertising and the message that EK is sending out to the consumer through advertising. Therefore customers will feel shafted if their aircraft changes, no matter what the reason.
Snap. We were delayed a little coming out of sydney earlier this year, but that was as a result of a completely inebriated passenger (in Economy
) who insisted on standing for the taxi to the runway. EK staff wouldn't accept that he would stay seated for the takeoff (understandably)!Once again, wise words!
While the problem of getting old product B instead of advertised new product A due to aircraft changes/delay in retrofit is not limited to EK by far but it's intensified here due to their many different products in each class segment. And it makes things worse as they are running the high risk of messing around with their most valued customer base, the premium classes pax. It seems that in case of EK, a big product variety and its efficiency has economically outweighed the number of lost, frustated passengers (in the past at least).
BTW: My flights DXB-SYD-DXB in early/late Feb still show the A380 aka 'the flying shower'. Lucking man, I selected the right dates :-) : http://www.flyertalk.com/forum/showp...&postcount=308
I drove past the Airbus plant in Hamburg on Thursday to get a glimpse of one of the EK birds but only saw a single Airboss, in QF colours though.
Last edited by ngfan; Nov 29, 2008 at 1:20 am Reason: added link
#23
Join Date: Jun 2008
Location: AKL
Programs: Skywards Gold, Qantas FF
Posts: 479
Yup saw that one

But actually got a couple of related queries as my interest in flying / airlines has just started recently so i must've missed out on the following questions/answers ...
I was wondering why is it that EK -being the largest A380 customer -is getting such delayed service from Airbus ?
I understand that there can be manufacturing and other delays but it's strange how a multi-million dollar product gets so badly delayed and a customer who's order is in excess of a few billion dollars gets shafted like this !
Also given EK's large order why was Singapore Air the launch Airline and seems to be getting it's A380's on time or less delayed ?
Thanks
#24




Join Date: Jul 2004
Location: London
Programs: BA Silver (Oneworld Sapphire), VS Silver, Skywards Blue, UA General, Qantas Bronze.
Posts: 1,077
This is my understanding of the situation, biggest order doesn't mean first - the risk is much higher for Emirates than it is for SQL (I suspect that SQ's planes were deeply discounted). There are also (complex) agreements on marketing for new planes, and as I said, it's not as simple as biggest order = first delivery.
Last edited by jakesterUK; Nov 29, 2008 at 4:28 pm
#25
Suspended
Join Date: Dec 2003
Location: Home for the terminally bewildered.
Posts: 1,621
Emirates WAS the launch customer, initially confirming their intent on 24th July 2000. They just elected to take their aircraft second. Singapore Airlines were actually 4th airline to order, second being Air France and third being ILFC (International Lease Finance Corporation).
#26




Join Date: Jul 2004
Location: London
Programs: BA Silver (Oneworld Sapphire), VS Silver, Skywards Blue, UA General, Qantas Bronze.
Posts: 1,077
Emirates WAS the launch customer, initially confirming their intent on 24th July 2000. They just elected to take their aircraft second. Singapore Airlines were actually 4th airline to order, second being Air France and third being ILFC (International Lease Finance Corporation).
#27
Join Date: Apr 2008
Programs: Skywards Gold, Virgin Blue, United, Qantas
Posts: 103
Sorry if this is old news, but does anyone know whether EK1 is now using the A380? I am booked on it in J later this month and it is showing as A380 - I am hoping it is actually in service, having read about the delays.
#30
Join Date: Nov 2007
Programs: emirates, BA, Virgin
Posts: 29
Why are you paying
Just checked my booking on EK's site and they've switched planes on me 
My DXB- AKL flight has changed from the A380 to B772LR ... Both have the suites ... but i want to take a shower and then relax in my suite lol
This means that now I have to pay and change to a date which has the A380
Luckily my AKL-DXB still has the A380 hope this doesnt change too

My DXB- AKL flight has changed from the A380 to B772LR ... Both have the suites ... but i want to take a shower and then relax in my suite lol

This means that now I have to pay and change to a date which has the A380
Luckily my AKL-DXB still has the A380 hope this doesnt change too

I tried the showers once and never again!! You better off having either a shoer in the comfort of your own home, hotel or when in terminal 3 get a room with a shower at the F lounge much better idea. They should scrap the shower and have a bar like VS.


