Originally Posted by jakesterUK

Absolutely. This is bound to happen as a result of the number of products that Emirates has in Business/First (not so much in Economy) and the number of different aircraft that they have. Combined with aircraft maintenance, route lengths and aircraft/route requirements, they have quite a juggling act to do.

I'm not excusing it, it's no different to other airlines and their products (VS, BA, SQ, JL etc have all had problems with guaranteeing service on flights when they roll out new products. The difference here is Emirates is rolling out markedly different products on their aircraft, and are moving them where they want to from a strategic or operational reason. People are purchasing seats on particular aircraft because of the advertising and the message that EK is sending out to the consumer through advertising. Therefore customers will feel shafted if their aircraft changes, no matter what the reason.

Snap. We were delayed a little coming out of sydney earlier this year, but that was as a result of a completely inebriated passenger (in Economy) who insisted on standing for the taxi to the runway. EK staff wouldn't accept that he would stay seated for the takeoff (understandably)!

Once again, wise words!