Skywards Redemption Help
Nov 10, 2008 | 1:38 pm
#1
Original Poster
Join Date: Jan 2008
Location: Aberdeen, Scotland
Programs: BA Gold, Etihad Gold, Westjet Gold, Virgin Gold, Hyatt Diamond, HHGold, CCGold, IHGPlat and Ambass
Posts: 128
Skywards Redemption Help
Hi
I did an onlien redemption about 3 weeks ago for a continental flight between Houston and LAX and back. I received an email reply saying this would take 7 days to come back with an answer
On day 8, no reply and on phoning skywards they found nothing. I then did it again online and still no reply. I have emailed various addresses at skywards and emirates and had no reply!!!
I am travelling to the US on Wednesday and had hoped to do a weekend in LA with this redemption
Does anyone knwo whats the best email or phoen number to try and chase them up on this (my first redemption!)
Thanks for any help
James
I did an onlien redemption about 3 weeks ago for a continental flight between Houston and LAX and back. I received an email reply saying this would take 7 days to come back with an answer
On day 8, no reply and on phoning skywards they found nothing. I then did it again online and still no reply. I have emailed various addresses at skywards and emirates and had no reply!!!
I am travelling to the US on Wednesday and had hoped to do a weekend in LA with this redemption
Does anyone knwo whats the best email or phoen number to try and chase them up on this (my first redemption!)
Thanks for any help
James
Nov 10, 2008 | 3:38 pm
#2
Join Date: Oct 2007
Programs: AA, WN, UA, Bonvoy, Hertz
Posts: 2,713
Service centers:
http://www.skywards.com/Help_servicecentres.aspx
http://www.skywards.com/Help_servicecentres.aspx
Hi
I did an onlien redemption about 3 weeks ago for a continental flight between Houston and LAX and back. I received an email reply saying this would take 7 days to come back with an answer
On day 8, no reply and on phoning skywards they found nothing. I then did it again online and still no reply. I have emailed various addresses at skywards and emirates and had no reply!!!
I am travelling to the US on Wednesday and had hoped to do a weekend in LA with this redemption
Does anyone knwo whats the best email or phoen number to try and chase them up on this (my first redemption!)
Thanks for any help
James
I did an onlien redemption about 3 weeks ago for a continental flight between Houston and LAX and back. I received an email reply saying this would take 7 days to come back with an answer
On day 8, no reply and on phoning skywards they found nothing. I then did it again online and still no reply. I have emailed various addresses at skywards and emirates and had no reply!!!
I am travelling to the US on Wednesday and had hoped to do a weekend in LA with this redemption
Does anyone knwo whats the best email or phoen number to try and chase them up on this (my first redemption!)
Thanks for any help
James
Last edited by rasheed; Nov 10, 2008 at 3:45 pm
Nov 10, 2008 | 9:12 pm
#3
Original Poster
Join Date: Jan 2008
Location: Aberdeen, Scotland
Programs: BA Gold, Etihad Gold, Westjet Gold, Virgin Gold, Hyatt Diamond, HHGold, CCGold, IHGPlat and Ambass
Posts: 128
Thanks - the pop up to send an email from the contact us was blocked! - sent email now
Cheers
James
Cheers
James