Skywards / Radisson madness
Apr 24, 2007 | 2:16 pm
#1
Original Poster
Join Date: Oct 2006
Programs: QF Silver, EK Silver, Hhonors Diamond
Posts: 12
Skywards / Radisson madness
I have booked into the Radisson Edwardian at Heathrow tonight and was told that because the hotel booking was made on lastminute.co.uk, I was not eligible for the 500 Skywards points for my stay.
Has anyone experienced this, and is it right for them to deny me these points?
Has anyone experienced this, and is it right for them to deny me these points?
Apr 25, 2007 | 3:48 pm
#2
Join Date: May 2003
Location: Denmark
Posts: 789
I experienced the same booking Le Meridien on a third party site. I sent in the reciept however they wouldn't credit the miles and wrote me back that hotel bookings through third party sites no longer counted for miles accural.
Apr 25, 2007 | 6:50 pm
#3
Join Date: Jan 2005
Location: Pennsylvania
Programs: AA Platinum Pro, AC *S, Marriott Gold Elite, Hyatt Explorist
Posts: 9,793
I didn't even try to get points when I stayed there last (compliments of Air Canada due to an irregular op) because I knew that Skywards would probably fuss. However, with a third party booking - I would still expect EK to give the miles. 
Cheers
Cheers
Apr 26, 2007 | 12:46 am
#4
Join Date: Jul 2004
Location: London
Programs: BA Silver (Oneworld Sapphire), VS Silver, Skywards Blue, UA General, Qantas Bronze.
Posts: 1,077
For room bookings via agent websites, you may find that when you check in they refuse miles, but if you retrospectively claim them, they will subsequently give you miles.
In theory, it's the same as buying a deeply discounted air ticket, regardless of what you have actually paid and how they compare to the best available rate at the hotel itself. I've not experienced this problem at the Radisson Edwardian, but I have at the Sofitel in New York. It also depends on the check-in agent you have and what they are able to do.
I always try and book on the hotel site, but sometimes the rates to be had elsewhere are just too good to refuse, so you take a risk when you don't buy from the hotel.
In theory, it's the same as buying a deeply discounted air ticket, regardless of what you have actually paid and how they compare to the best available rate at the hotel itself. I've not experienced this problem at the Radisson Edwardian, but I have at the Sofitel in New York. It also depends on the check-in agent you have and what they are able to do.
I always try and book on the hotel site, but sometimes the rates to be had elsewhere are just too good to refuse, so you take a risk when you don't buy from the hotel.