E-Gate registration process
#121




Join Date: Dec 2007
Location: ORD
Programs: AF/KLM, M&M, ATMOS, MR PLT
Posts: 8,810
I am flying with EK via dubai and I have 3 hours transit time from 3am to 6am. can I do the egate card while I am in the transit area without passing through immigration on that day so I can use the card later on?
#122

Join Date: Nov 2012
Location: DXB :) or NCE
Programs: Platinum : Amex | Gold : EK Bonvoy Carlson Hilton
Posts: 303
If you're Gold, you can go in the Biz checkin side and go thru Immigration E-Gates and Security (which is faster).
#123

Join Date: Oct 2012
Location: Central Otago - NZ
Programs: EK Silver, CX Gold, SQ Silver, EY Gold
Posts: 55
Does anyone know where can I register the Skywards card for E-Gate at Dubai Airport? I could not find the counter in T3. There is a second location listed as T1 food court (I did not find that one either), is it the food court above the Duty Free Shop? In the letter that Emirates sent, there was a place called DNATA Deira, but there are 2 DNATA in Deira per their website: DNATA Deira City Center and DNATA Deira Tower. Which one is it? (I will be staying close to City Center.) What time do these offices open? Thanks.
#124

Join Date: Aug 2008
Programs: EK Gold, EY Gold, BA Gold OW Emerald, A3 *G, SV Skyteam Elite
Posts: 972
Hi felixtae. I know two counters at DXB that will activate your skywards card to become e-gate functional.
In T1, outside (!) the check in area is a food court area. To get there, you need to go up the stairs. The food court sits basically on top of the check in desks that are below. The e-gate is close to the food court and is usually quite empty. Do this before you check in.
In T3, I only know the one in the premium check in terminal. So you pass immigration but before (!) you got through security you will find a small booth for the e-gate. Here, they also can enable the skywards card to become e-gate active. I have often found the booth unmanned, e.g. when I come late at night, i.e. past midnight, for a departure in the 2-3am bank.
I have the feeling that there must be another e-gate counter at T3 Eco terminal.
In T1, outside (!) the check in area is a food court area. To get there, you need to go up the stairs. The food court sits basically on top of the check in desks that are below. The e-gate is close to the food court and is usually quite empty. Do this before you check in.
In T3, I only know the one in the premium check in terminal. So you pass immigration but before (!) you got through security you will find a small booth for the e-gate. Here, they also can enable the skywards card to become e-gate active. I have often found the booth unmanned, e.g. when I come late at night, i.e. past midnight, for a departure in the 2-3am bank.
I have the feeling that there must be another e-gate counter at T3 Eco terminal.
#125


Join Date: Oct 2005
Location: United Arab Emirates & Arizona, USA
Programs: UA MM/1P, EK Ag, Marriott Life Ti, Hilton Dia, IC Dia, Hyatt Glob, Accor Pt
Posts: 4,723
Also I am not sure of the operating hours of this desk.
I also just discovered something interesting -- the Emirates Gold card with e-gate added doesn't work inbound at T1. I didn't try outbound, but will on Sunday. (The card also refers to "Dubai," so I assume that it doesn't work in Abu Dhabi.) I asked the immigration agent adjacent to the T1 e-gates if I could also get the old e-gate card (I am not a UAE resident), and he said yes. I didn't bother yesterday, but when I enter Dubai T1 next week I will try.
#126




Join Date: Dec 2007
Location: ORD
Programs: AF/KLM, M&M, ATMOS, MR PLT
Posts: 8,810
There is also an "e-gate registration" desk in T1 airside. So you could theoretically do it before going through immigration. Getting back could be difficult, however, unless you then proceed through immigration. (I guess you could walk backwards down the stairs and past the moving walkways, then up the stairs back to the transit desk. I have gone backwards though security in the T1 transit areas many times, no problem there, but I am not sure if they would let you walk all the way backward from immigration.)
Also I am not sure of the operating hours of this desk.
Also I am not sure of the operating hours of this desk.
#127


Join Date: Oct 2005
Location: United Arab Emirates & Arizona, USA
Programs: UA MM/1P, EK Ag, Marriott Life Ti, Hilton Dia, IC Dia, Hyatt Glob, Accor Pt
Posts: 4,723
Given the generally shorter immigration queues in T3 compared to T1, and the long walking (usually; unless you are lucky and your EK flight arrives at T1) required airside from T3 to the T1 exit, I don't think that this would save time anyway. But you'd get plenty of exercise.
#128




Join Date: Dec 2007
Location: ORD
Programs: AF/KLM, M&M, ATMOS, MR PLT
Posts: 8,810
Yes, if the registration is open at that time and if you are allowed to go against the grain and walk back airside in T1. (If you try this, please let us know if it works.) But I am not sure the point of using the T1 option -- wouldn't it be faster just to go through immigration in T3, use the desk there (if it's open), and go back through immigration to catch your connection? You should be able to then use the e-gate to leave Dubai if they issue it right away, further saving time.
#129


Join Date: Oct 2005
Location: United Arab Emirates & Arizona, USA
Programs: UA MM/1P, EK Ag, Marriott Life Ti, Hilton Dia, IC Dia, Hyatt Glob, Accor Pt
Posts: 4,723
Please keep in mind also that you are running some risk. If they don't allow you to go backwards from T1, then you will have to go through immigration and come back. Even if you use the e-gate to enter Dubai, you won't be able to use the e-gate to exit (or vice-versa), since you cannot enter and then re-exit on e-gate within six hours. You can play dumb (and avoid the lines) by going to the immigration agent at the e-gate area in either T1 or T3 and saying that your e-gate won't work, but they usually stamp your passport there.
#130
Suspended
Join Date: Feb 2009
Posts: 109
Hi felixtae. I know two counters at DXB that will activate your skywards card to become e-gate functional.
In T1, outside (!) the check in area is a food court area. To get there, you need to go up the stairs. The food court sits basically on top of the check in desks that are below. The e-gate is close to the food court and is usually quite empty. Do this before you check in.
In T3, I only know the one in the premium check in terminal. So you pass immigration but before (!) you got through security you will find a small booth for the e-gate. Here, they also can enable the skywards card to become e-gate active. I have often found the booth unmanned, e.g. when I come late at night, i.e. past midnight, for a departure in the 2-3am bank.
I have the feeling that there must be another e-gate counter at T3 Eco terminal.
In T1, outside (!) the check in area is a food court area. To get there, you need to go up the stairs. The food court sits basically on top of the check in desks that are below. The e-gate is close to the food court and is usually quite empty. Do this before you check in.
In T3, I only know the one in the premium check in terminal. So you pass immigration but before (!) you got through security you will find a small booth for the e-gate. Here, they also can enable the skywards card to become e-gate active. I have often found the booth unmanned, e.g. when I come late at night, i.e. past midnight, for a departure in the 2-3am bank.
I have the feeling that there must be another e-gate counter at T3 Eco terminal.
There is also an "e-gate registration" desk in T1 airside. So you could theoretically do it before going through immigration. Getting back could be difficult, however, unless you then proceed through immigration. (I guess you could walk backwards down the stairs and past the moving walkways, then up the stairs back to the transit desk. I have gone backwards though security in the T1 transit areas many times, no problem there, but I am not sure if they would let you walk all the way backward from immigration.)
Also I am not sure of the operating hours of this desk.
I also just discovered something interesting -- the Emirates Gold card with e-gate added doesn't work inbound at T1. I didn't try outbound, but will on Sunday. (The card also refers to "Dubai," so I assume that it doesn't work in Abu Dhabi.) I asked the immigration agent adjacent to the T1 e-gates if I could also get the old e-gate card (I am not a UAE resident), and he said yes. I didn't bother yesterday, but when I enter Dubai T1 next week I will try.
Also I am not sure of the operating hours of this desk.
I also just discovered something interesting -- the Emirates Gold card with e-gate added doesn't work inbound at T1. I didn't try outbound, but will on Sunday. (The card also refers to "Dubai," so I assume that it doesn't work in Abu Dhabi.) I asked the immigration agent adjacent to the T1 e-gates if I could also get the old e-gate card (I am not a UAE resident), and he said yes. I didn't bother yesterday, but when I enter Dubai T1 next week I will try.
#131
Join Date: Mar 2010
Location: Dubai, UAE
Programs: Skywards Plat, Etihad Gold, Aerosvit Gold, Virgin Silver, AA lifetime Gold, Sirius Gold
Posts: 1,229
Thank you both for the detailed reply. I did not know there is a separate food court in T1. I never checked-in at DXB, always went through the security check before check-in desks and directly to the immigration. Will look for the office in T1 next time I go there. I assume that office is closed on Friday and Saturday and during Eid in October???
#133

Join Date: Jul 2010
Location: DXB
Programs: EK Platinum
Posts: 289
Does anyone know how long the E-Gate registration/reactivation in T3 J/F entrace is open? Just arrived last night and was told my E-Gate expired. Have to fly out tonight again and actually wanted to reactivate everything.
#134

Join Date: Nov 2012
Location: DXB :) or NCE
Programs: Platinum : Amex | Gold : EK Bonvoy Carlson Hilton
Posts: 303
The central yellow booth at Departure never close...
#135

Join Date: Nov 2012
Location: DXB :) or NCE
Programs: Platinum : Amex | Gold : EK Bonvoy Carlson Hilton
Posts: 303
Status Update: E-gates for everybody...
http://www.acmelabs.biz/Blog/2013/07...in-20-seconds/
So it says that anybody can register at no cost...
So it says that anybody can register at no cost...
In order to be able to use the service, youll need to per-register (for free) at one of 20 locations identified for the purpose. Travelers who wish to avoid waiting time at normal immigration counters can register their biometrics and start using the smart gate at no cost, the company said.

