Originally Posted by
GigoloArt
Hi felixtae. I know two counters at DXB that will activate your skywards card to become e-gate functional.
In T1, outside (!) the check in area is a food court area. To get there, you need to go up the stairs. The food court sits basically on top of the check in desks that are below. The e-gate is close to the food court and is usually quite empty. Do this before you check in.
In T3, I only know the one in the premium check in terminal. So you pass immigration but before (!) you got through security you will find a small booth for the e-gate. Here, they also can enable the skywards card to become e-gate active. I have often found the booth unmanned, e.g. when I come late at night, i.e. past midnight, for a departure in the 2-3am bank.
I have the feeling that there must be another e-gate counter at T3 Eco terminal.
Originally Posted by
mecabq
There is also an "e-gate registration" desk in T1 airside. So you could theoretically do it before going through immigration. Getting back could be difficult, however, unless you then proceed through immigration. (I guess you could walk backwards down the stairs and past the moving walkways, then up the stairs back to the transit desk. I have gone backwards though security in the T1 transit areas many times, no problem there, but I am not sure if they would let you walk all the way backward from immigration.)
Also I am not sure of the operating hours of this desk.
I also just discovered something interesting -- the Emirates Gold card with e-gate added doesn't work inbound at T1. I didn't try outbound, but will on Sunday. (The card also refers to "Dubai," so I assume that it doesn't work in Abu Dhabi.) I asked the immigration agent adjacent to the T1 e-gates if I could also get the old e-gate card (I am not a UAE resident), and he said yes. I didn't bother yesterday, but when I enter Dubai T1 next week I will try.
Thank you both for the detailed reply. I did not know there is a separate food court in T1. I never checked-in at DXB, always went through the security check before check-in desks and directly to the immigration. Will look for the office in T1 next time I go there. I assume that office is closed on Friday and Saturday and during Eid in October???