Trouble booking On Line
Apr 24, 2006 | 5:52 pm
#1
Original Poster
Join Date: Oct 1999
Location: Carlsbad, CA, USA
Programs: SPG: Platinum
Posts: 140
Trouble booking On Line
Has anybody had trouble with Emirates.com? I have been trying to book 2 Biz tix from HKG - BLL for 27 May.
When I enter my request on the first page, it never opens the flights and fares page. I get "can't find server"
I have tried on 2 different computers.
Pete
When I enter my request on the first page, it never opens the flights and fares page. I get "can't find server"
I have tried on 2 different computers.
Pete
Apr 24, 2006 | 8:13 pm
#2
Join Date: Jan 2005
Location: Pennsylvania
Programs: AA Platinum Pro, AC *S, Marriott Gold Elite, Hyatt Explorist
Posts: 9,791
You can't actually book tickets to/from BLL at www.emirates.com....
do you mean Bangkok perhaps? (BKK)
If so, I tried booking 2 business class tickets HKG-BKK on 27th May, and had no problems. I got right to the payment page...
Cheers
do you mean Bangkok perhaps? (BKK)
If so, I tried booking 2 business class tickets HKG-BKK on 27th May, and had no problems. I got right to the payment page...
Originally Posted by Emirates
Charges summary View detailed charges
New to online booking? Click here for a step by step demonstration of the Emirates booking process.
Airfare* (2 passenger(s)) Hong Kong Dollars (HKD) 3,080.00
Tax Hong Kong Dollars (HKD) 240.00
Total charge Hong Kong Dollars (HKD) 3,320.00
Fare conditions Check charges summary in another currency
* Please note that the fare quoted may include any applicable fuel surcharges.
Hong Kong (HKG) to Bangkok (BKK)
Flight no.
Date Time
(local time)
EK387
27 May 06 12:15 am departs Hong Kong (HKG),Hong Kong
27 May 06 1:55 am arrives Bangkok (BKK),Thailand Business
Non-stop
New to online booking? Click here for a step by step demonstration of the Emirates booking process.
Airfare* (2 passenger(s)) Hong Kong Dollars (HKD) 3,080.00
Tax Hong Kong Dollars (HKD) 240.00
Total charge Hong Kong Dollars (HKD) 3,320.00
Fare conditions Check charges summary in another currency
* Please note that the fare quoted may include any applicable fuel surcharges.
Hong Kong (HKG) to Bangkok (BKK)
Flight no.
Date Time
(local time)
EK387
27 May 06 12:15 am departs Hong Kong (HKG),Hong Kong
27 May 06 1:55 am arrives Bangkok (BKK),Thailand Business
Non-stop
Apr 25, 2006 | 5:27 am
#3
Join Date: Oct 2005
Location: MEL
Programs: SQ
Posts: 174
Originally Posted by cldflyer
Has anybody had trouble with Emirates.com?
Just trying to retrieve the details, timing, etc of an existing booking, and the website either wouldn't load the page or would load a blank page. I tried firefox and IE, and firefox always wanted to save the page as *.jsp rather than open it.
Very frustrating....
Apr 26, 2006 | 3:53 am
#4
Join Date: Nov 2002
Location: Australia
Posts: 138
Originally Posted by LZ-HMI
Yes, I had great trouble today.
Just trying to retrieve the details, timing, etc of an existing booking, and the website either wouldn't load the page or would load a blank page. I tried firefox and IE, and firefox always wanted to save the page as *.jsp rather than open it.
Very frustrating....
Just trying to retrieve the details, timing, etc of an existing booking, and the website either wouldn't load the page or would load a blank page. I tried firefox and IE, and firefox always wanted to save the page as *.jsp rather than open it.
Very frustrating....
Apr 26, 2006 | 10:08 pm
#5
Original Poster
Join Date: Oct 1999
Location: Carlsbad, CA, USA
Programs: SPG: Platinum
Posts: 140
Problem Solved
I sent a message to customer service. I received a reply from tech support within about 12 hours. They sent some instructions that I tried. They worked on the second try.
I was very pleased with the response time and the instructions.
Pete ^
I was very pleased with the response time and the instructions.
Pete ^