Upgrades only for Plat?
Mar 8, 2025 | 1:17 pm
#1
Original Poster
Join Date: Jun 2021
Programs: Skywards Plat, Qatar Gold
Posts: 51
Upgrades only for Plat?
First time I've seen this - but it could just be me. Me and my wife have a flight - separate bookings though. The return leg is wide open so we booked her in Y with the plan to upgrade her using miles.
I could see the upgrade (for both legs) from my account (Plat) but she showed no availability on hers (Gold). I swear this is the first time I've seen / heard about this.
I contacted EK twice and was told I'm entitled to "extra benefits" as Plat - but they refused to unlock the seats and upgrade with her miles, would only use mine. Is that not the most ridiculous policy ever - she gets the same upgrade, but they won't take it from her account. The mind boggles.
I could see the upgrade (for both legs) from my account (Plat) but she showed no availability on hers (Gold). I swear this is the first time I've seen / heard about this.
I contacted EK twice and was told I'm entitled to "extra benefits" as Plat - but they refused to unlock the seats and upgrade with her miles, would only use mine. Is that not the most ridiculous policy ever - she gets the same upgrade, but they won't take it from her account. The mind boggles.
Mar 9, 2025 | 9:02 pm
#2
Join Date: Aug 2012
Location: MAN DXB ✈️
Programs: Skywards Gold
Posts: 6,931
First time I've seen this - but it could just be me. Me and my wife have a flight - separate bookings though. The return leg is wide open so we booked her in Y with the plan to upgrade her using miles.
I could see the upgrade (for both legs) from my account (Plat) but she showed no availability on hers (Gold). I swear this is the first time I've seen / heard about this.
I contacted EK twice and was told I'm entitled to "extra benefits" as Plat - but they refused to unlock the seats and upgrade with her miles, would only use mine. Is that not the most ridiculous policy ever - she gets the same upgrade, but they won't take it from her account. The mind boggles.
I could see the upgrade (for both legs) from my account (Plat) but she showed no availability on hers (Gold). I swear this is the first time I've seen / heard about this.
I contacted EK twice and was told I'm entitled to "extra benefits" as Plat - but they refused to unlock the seats and upgrade with her miles, would only use mine. Is that not the most ridiculous policy ever - she gets the same upgrade, but they won't take it from her account. The mind boggles.
Mar 9, 2025 | 10:13 pm
#3
Original Poster
Join Date: Jun 2021
Programs: Skywards Plat, Qatar Gold
Posts: 51
Mar 10, 2025 | 1:59 am
#4
Join Date: Feb 2003
Location: 1A
Programs: Elite Diamond Purple Gold Silver Titanium for life
Posts: 1,882
Mar 10, 2025 | 3:25 am
#5
Original Poster
Join Date: Jun 2021
Programs: Skywards Plat, Qatar Gold
Posts: 51
Agree, I just wish they would allow my wife to use her miles as my linked Gold - same seat, same ticket, upgrade to the same person, computer says no, manually applying this would avoid the inconvenience and be a true benefit
