Emirates technical error while upgrading to business
#1
Original Poster
Join Date: Feb 2024
Posts: 1
Emirates technical error while upgrading to business
Hello,
my husband and I have separate Emirates skywards memberships and we booked both separately flight with economy flex plus fare.
We both transferred our Amex points to our own accounts so that we could upgrade our tickets to business with just 39000 miles.
the first days there was no upgrade availability but yesterday it was possible. So my husband managed to upgrade his ticket but when I tried I got a technical error and trying again didn’t work.
i called Emirates and explained the situation but they kept insisting there is not availability to upgrade at this moment. Still weird that my husband managed and I didn’t. We both have enough points, so that’s not the problem. Emirates didn’t have a clear explanation for this, they just told me to try again in the next days, which I will, but I’m curious if I’ll manage, otherwise I’ll try at the airport. The flight is in 8 weeks. Did someone else experience the same?
my husband and I have separate Emirates skywards memberships and we booked both separately flight with economy flex plus fare.
We both transferred our Amex points to our own accounts so that we could upgrade our tickets to business with just 39000 miles.
the first days there was no upgrade availability but yesterday it was possible. So my husband managed to upgrade his ticket but when I tried I got a technical error and trying again didn’t work.
i called Emirates and explained the situation but they kept insisting there is not availability to upgrade at this moment. Still weird that my husband managed and I didn’t. We both have enough points, so that’s not the problem. Emirates didn’t have a clear explanation for this, they just told me to try again in the next days, which I will, but I’m curious if I’ll manage, otherwise I’ll try at the airport. The flight is in 8 weeks. Did someone else experience the same?
#2
Ambassador, Emirates
Join Date: Mar 2006
Location: LGW / AMS / CPT
Programs: SA KL BA EK
Posts: 4,273
Hello,
my husband and I have separate Emirates skywards memberships and we booked both separately flight with economy flex plus fare.
We both transferred our Amex points to our own accounts so that we could upgrade our tickets to business with just 39000 miles.
the first days there was no upgrade availability but yesterday it was possible. So my husband managed to upgrade his ticket but when I tried I got a technical error and trying again didn’t work.
i called Emirates and explained the situation but they kept insisting there is not availability to upgrade at this moment. Still weird that my husband managed and I didn’t. We both have enough points, so that’s not the problem. Emirates didn’t have a clear explanation for this, they just told me to try again in the next days, which I will, but I’m curious if I’ll manage, otherwise I’ll try at the airport. The flight is in 8 weeks. Did someone else experience the same?
my husband and I have separate Emirates skywards memberships and we booked both separately flight with economy flex plus fare.
We both transferred our Amex points to our own accounts so that we could upgrade our tickets to business with just 39000 miles.
the first days there was no upgrade availability but yesterday it was possible. So my husband managed to upgrade his ticket but when I tried I got a technical error and trying again didn’t work.
i called Emirates and explained the situation but they kept insisting there is not availability to upgrade at this moment. Still weird that my husband managed and I didn’t. We both have enough points, so that’s not the problem. Emirates didn’t have a clear explanation for this, they just told me to try again in the next days, which I will, but I’m curious if I’ll manage, otherwise I’ll try at the airport. The flight is in 8 weeks. Did someone else experience the same?
The most likely explanation (especially in light of what the call centre agent told you) is that only one seat had been make available for upgrade and your husband took it.
#3
FlyerTalk Evangelist
Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY & 1MM, HILTON DIAMOND
Posts: 11,970
Hello,
my husband and I have separate Emirates skywards memberships and we booked both separately flight with economy flex plus fare.
We both transferred our Amex points to our own accounts so that we could upgrade our tickets to business with just 39000 miles.
the first days there was no upgrade availability but yesterday it was possible. So my husband managed to upgrade his ticket but when I tried I got a technical error and trying again didn’t work.
i called Emirates and explained the situation but they kept insisting there is not availability to upgrade at this moment. Still weird that my husband managed and I didn’t. We both have enough points, so that’s not the problem. Emirates didn’t have a clear explanation for this, they just told me to try again in the next days, which I will, but I’m curious if I’ll manage, otherwise I’ll try at the airport. The flight is in 8 weeks. Did someone else experience the same?
my husband and I have separate Emirates skywards memberships and we booked both separately flight with economy flex plus fare.
We both transferred our Amex points to our own accounts so that we could upgrade our tickets to business with just 39000 miles.
the first days there was no upgrade availability but yesterday it was possible. So my husband managed to upgrade his ticket but when I tried I got a technical error and trying again didn’t work.
i called Emirates and explained the situation but they kept insisting there is not availability to upgrade at this moment. Still weird that my husband managed and I didn’t. We both have enough points, so that’s not the problem. Emirates didn’t have a clear explanation for this, they just told me to try again in the next days, which I will, but I’m curious if I’ll manage, otherwise I’ll try at the airport. The flight is in 8 weeks. Did someone else experience the same?