Complaining
Feb 3, 2024 | 1:22 am
#1
Original Poster
Join Date: Dec 2004
Location: Cheshire
Posts: 127
Complaining
I recently flew F from STN-SYD and felt badly let down by several aspects of the ground services at STN. I’ve tried from the web site and in the EK app to lodge a complaint but it will not send. I’ve used Safari, Firefly and Edge but same result.
any suggestions as to why it will not send?
any suggestions as to why it will not send?
Feb 3, 2024 | 3:06 am
#2
Ambassador, Emirates
Join Date: Mar 2006
Location: LGW / AMS / CPT
Programs: SA KL BA EK
Posts: 4,832
I recently flew F from STN-SYD and felt badly let down by several aspects of the ground services at STN. I’ve tried from the web site and in the EK app to lodge a complaint but it will not send. I’ve used Safari, Firefly and Edge but same result.
any suggestions as to why it will not send?
any suggestions as to why it will not send?
Feb 4, 2024 | 12:51 am
#3
Join Date: Aug 2012
Location: MAN DXB ✈️
Programs: Skywards Gold
Posts: 6,929
I recently flew F from STN-SYD and felt badly let down by several aspects of the ground services at STN. I’ve tried from the web site and in the EK app to lodge a complaint but it will not send. I’ve used Safari, Firefly and Edge but same result.
any suggestions as to why it will not send?
any suggestions as to why it will not send?
Feb 4, 2024 | 5:03 am
#4
Join Date: Dec 2018
Location: DXB
Programs: BA Silver; EK Gold; Bonvoy Ambassador; QR Plat.
Posts: 78
You can email the Skywards (emiratesskywards) or Customer Affairs (customer.affairs) mailboxes directly.
If you're looking for anything other than some text saying they're disappointed to hear of your experience and we are committed to being amazing, save yourself the time and just not email.
If you're looking for anything other than some text saying they're disappointed to hear of your experience and we are committed to being amazing, save yourself the time and just not email.