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-   -   Complaining (https://www.flyertalk.com/forum/emirates-skywards/2150190-complaining.html)

ukblue Feb 3, 2024 1:22 am
Complaining
 
I recently flew F from STN-SYD and felt badly let down by several aspects of the ground services at STN. I’ve tried from the web site and in the EK app to lodge a complaint but it will not send. I’ve used Safari, Firefly and Edge but same result.
any suggestions as to why it will not send?

thijsseh Feb 3, 2024 3:06 am
Originally Posted by ukblue (Post 35965982)
I recently flew F from STN-SYD and felt badly let down by several aspects of the ground services at STN. I’ve tried from the web site and in the EK app to lodge a complaint but it will not send. I’ve used Safari, Firefly and Edge but same result.
any suggestions as to why it will not send?
I am almost sure that this is what you would have tried, but just in case I am mistaken, this is the link to use: https://www.emirates.com/uk/english/...rms/complaint/

m3red Feb 4, 2024 12:51 am
Originally Posted by ukblue (Post 35965982)
I recently flew F from STN-SYD and felt badly let down by several aspects of the ground services at STN. I’ve tried from the web site and in the EK app to lodge a complaint but it will not send. I’ve used Safari, Firefly and Edge but same result.
any suggestions as to why it will not send?
nothing premium about flying fromSTN although there will be an ek lounge soon

gbeb Feb 4, 2024 5:03 am
You can email the Skywards (emiratesskywards) or Customer Affairs (customer.affairs) mailboxes directly.

If you're looking for anything other than some text saying they're disappointed to hear of your experience and we are committed to being amazing, save yourself the time and just not email.


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