Date change on an upgrade
Jun 8, 2022 | 1:12 am
#1
Original Poster
Join Date: Oct 2018
Programs: Skywards
Posts: 238
Date change on an upgrade
Can someone help me with the possible scenario here?
I have purchased an eco flex ticket, multi city one way, upgrading the 2nd leg with points to business in Dec 2022.
Say for example I had to change dates, can they pick new dates based on my existing class of travel OR will they 'return' the points?
The spanner here is that the points were expiring by the end of June 2022 - so does that mean I will my points which I used to upgrade (as if they 'return' the points it will have attributed the same expiry date right?)
I have purchased an eco flex ticket, multi city one way, upgrading the 2nd leg with points to business in Dec 2022.
Say for example I had to change dates, can they pick new dates based on my existing class of travel OR will they 'return' the points?
The spanner here is that the points were expiring by the end of June 2022 - so does that mean I will my points which I used to upgrade (as if they 'return' the points it will have attributed the same expiry date right?)
Jun 8, 2022 | 1:43 am
#2
Ambassador, Emirates
Join Date: Mar 2006
Location: LGW / AMS / CPT
Programs: SA KL BA EK
Posts: 4,836
Can someone help me with the possible scenario here?
I have purchased an eco flex ticket, multi city one way, upgrading the 2nd leg with points to business in Dec 2022.
Say for example I had to change dates, can they pick new dates based on my existing class of travel OR will they 'return' the points?
The spanner here is that the points were expiring by the end of June 2022 - so does that mean I will my points which I used to upgrade (as if they 'return' the points it will have attributed the same expiry date right?)
I have purchased an eco flex ticket, multi city one way, upgrading the 2nd leg with points to business in Dec 2022.
Say for example I had to change dates, can they pick new dates based on my existing class of travel OR will they 'return' the points?
The spanner here is that the points were expiring by the end of June 2022 - so does that mean I will my points which I used to upgrade (as if they 'return' the points it will have attributed the same expiry date right?)
If they return the points, you loose them as they will have the old expiration date (as you also say).
If this all works, I simply do not know, its a complicated issue.
Good luck.
Jun 8, 2022 | 1:58 am
#3
Original Poster
Join Date: Oct 2018
Programs: Skywards
Posts: 238
Thanks, yes I am hoping to find an alternative date but wont know if I need to until closer to the time.
If the availability is there I am hoping the customer service agent can switch dates as its a flex ticket there shouldn't be any admin fees applicable
If the availability is there I am hoping the customer service agent can switch dates as its a flex ticket there shouldn't be any admin fees applicable
Jun 12, 2022 | 3:52 am
#4
Join Date: Apr 2021
Programs: EK
Posts: 53
They just swapped my ticket over to another business class flight (obviously there was a award upgrade available the date i chose)
I booked a flex ticket too - they still wanted to charge $100 per person though .......
Jun 17, 2022 | 4:55 am
#5
Join Date: Aug 2021
Programs: A3 Gold, EK Silver, EY Silver, Mariott Bonvoy Gold Elite, IHG Gold Elite
Posts: 6
Ive done this a couple of times, they basically must do the following:
best thing to do is contact their call centre and see what they tell you.
best of luck!
- return the miles first (downgrade you)
- rebook you to your new flight on your original booked class
- Use the miles from your account (upgrade you) again
best thing to do is contact their call centre and see what they tell you.
best of luck!
Jun 17, 2022 | 7:02 am
#6
Original Poster
Join Date: Oct 2018
Programs: Skywards
Posts: 238
Ive done this a couple of times, they basically must do the following:
best thing to do is contact their call centre and see what they tell you.
best of luck!
- return the miles first (downgrade you)
- rebook you to your new flight on your original booked class
- Use the miles from your account (upgrade you) again
best thing to do is contact their call centre and see what they tell you.
best of luck!
In the worst case scenario I can rebook my ticket to another date without admin fees - however the already upgraded seats might be at risk (if they 'refund; the points and equally the points expiry date do not get 'refreshed/renewed')
hopefully on the telephone they can understand the request and just re-allocate (will pick a date with seats as I am flexible) however not put in this scenario yet. its good to get a second opinion. I will assume the worst case (would be a shame to lose those points) and the bonus would be for simple re-allocation of award seat to another date