Originally Posted by
redeternet7
Can someone help me with the possible scenario here?
I have purchased an eco flex ticket, multi city one way, upgrading the 2nd leg with points to business in Dec 2022.
Say for example I had to change dates, can they pick new dates based on my existing class of travel OR will they 'return' the points?
The spanner here is that the points were expiring by the end of June 2022 - so does that mean I will my points which I used to upgrade (as if they 'return' the points it will have attributed the same expiry date right?)
It's a bit of a process, but what you should do is find a travel date which has award availability for the leg that you have the existing upgrade for. You should then be able to change the date (subject to your fare conditions and any Covid relaxations which depend on when you bought the ticket). And I THINK (but do not know) that they might 'transfer' the upgrade to the new flight without first returning the points to your account.
If they return the points, you loose them as they will have the old expiration date (as you also say).
If this all works, I simply do not know, its a complicated issue.
Good luck.