Service Changes in J
#1
Original Poster
Join Date: Nov 2004
Location: UAE
Programs: SPG Gold, Marriott Silver, Continental OnePass, BA Executive Club, Tesco ;)
Posts: 490
Service Changes in J
Flew back from MAN yesterday (New Years' Day) and the crew mentioned that the 380 lounge was closed, and there was no pre-departure beverage due to Covid. I presume this is related the uptick in cases in the UK/UAE, but am curious to know whether these changes have been applied across the network, or whether they are just for the UK.
#7
Join Date: Nov 2009
Location: Montréal
Programs: Air Canada, Hyatt
Posts: 1,376
Ek-8 | lhr-dxb | 26/12/21
These services level reductions must be very recent, because on EK-8 on December 26th everything was open and operating, crew were highly enthusiastic and even encouraged people to check out the bar / lounge area if they desired.
#8
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 18,613
#9
Join Date: Jun 2015
Location: Jakarta
Programs: Flying Blue, Marco Polo, Skywards, Etihad Guest, IHG, Aeroplan
Posts: 269
i flew F on EK76 from Paris to Dubai on Jan 1. Bar was open and pre-departure beverage was flowing. However, the purser did mention that they are not allowed to serve food in the bar. then I continued with EK358 in J to Jakarta (January 2) and again pre-departure drinks were served. it must be something very very recent and of sudden effect in nature, that explains the inconsistency.
Last edited by rienhart87; Jan 5, 2022 at 4:32 am Reason: adding data point
#10
Join Date: Mar 2007
Location: NYC
Programs: Marriot LT Titanium/Hertz PC/UA 1MM 1K
Posts: 131
So EK has come out and addressed that this is due to Omicron a few days ago. All pre-departure and bar/lounge service has been temporarily halted on the A380's.
Sigh.. I am supposed to be going JFK-DXB-MRU-DXB-MXP-JFK in mid-February in J. I really hope this lifts before then. My hopes are not high tho given the state of this wave in many countries EK serves.
Sigh.. I am supposed to be going JFK-DXB-MRU-DXB-MXP-JFK in mid-February in J. I really hope this lifts before then. My hopes are not high tho given the state of this wave in many countries EK serves.
#11
Join Date: Jan 2022
Posts: 9
So EK has come out and addressed that this is due to Omicron a few days ago. All pre-departure and bar/lounge service has been temporarily halted on the A380's.
Sigh.. I am supposed to be going JFK-DXB-MRU-DXB-MXP-JFK in mid-February in J. I really hope this lifts before then. My hopes are not high tho given the state of this wave in many countries EK serves.
Sigh.. I am supposed to be going JFK-DXB-MRU-DXB-MXP-JFK in mid-February in J. I really hope this lifts before then. My hopes are not high tho given the state of this wave in many countries EK serves.
Where was this addressed, I can't see anything in my inbox or on the what's on board pages?
I had a pretty crappy experience BKK to DXB and DXB to MAN. No pre departure drink, not even asked if I would like a drink after take off. First time I was offered a drink was 1 hour into the flight as part of the continental breakfast service although by the time the drinks trolley had arrived I have already finished the crappy breakfast with the squashed croissant.
#13
Join Date: Jan 2022
Posts: 9
Yeah I see, I would have thought changes to in flight service like that would have been announced on the website and via email to customers with booking, not solely in industry press.
#14
Join Date: Mar 2007
Location: NYC
Programs: Marriot LT Titanium/Hertz PC/UA 1MM 1K
Posts: 131
#15
Join Date: Sep 2009
Location: Somewhere
Programs: AS MVP, EK Silver, Bonvoy Plat
Posts: 921
Was on DXB-LAX a couple days ago on the new bar design (with tables). Basically they allow one table to be occupied by a group of max 2ish people while they have beverages or meals there... I had to wait quite a while for a table to open up - was pretty much only the last 2 hours of flight. The bar itself is closed but they keep your wines, etc nearby for refills and you can order anything that's on offer for your cabin.