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Cancellation Refund-very quick result

Cancellation Refund-very quick result

Old Jan 22, 20, 4:52 pm
  #1  
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Join Date: Dec 2007
Location: Warks.England
Programs: Thai Silver,Skywards Silver,Gulf Silver, Interconti Prority Platinum, FR Priority Q!
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Thumbs up Cancellation Refund-very quick result

Due to Mrs SS having to go into hospital for a operation, I submitted the cancellation refund request for our two J tickets BHX/RGN/BKK/DXB/BHX for February ,last Thursday 16th Jan
Received confirmation today,22nd Jan, that the refund had been processed, less 400 each cancellation fee.
We would rather be flying, but health comes first and our Travel Insurance will cover most of our costs (hotels/internal flights/river cruise etc), but I was most impressed with the speed and efficiency of the process.
SS
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Old Jan 22, 20, 4:56 pm
  #2  
 
Join Date: Nov 2011
Programs: Skywards
Posts: 528
Nice one, wishing Mrs SS a quick and healthy recovery - and of course back in the air sooner that later.

^
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Old Jan 22, 20, 9:10 pm
  #3  
 
Join Date: Dec 2019
Location: EK1 ML5A ;-)
Programs: EK iO
Posts: 681
If the ticket number is correct, refunds are processed instantaneously. I've been at the wrong end of things!

Best wishes.
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