EK not selling F on 3-class 777 DXB-CGK
Aug 24, 2019, 5:01 pm
#1
Original Poster
Join Date: Aug 2019
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EK not selling F on 3-class 777 DXB-CGK
Hi all
Long time lurker, first time poster.
I am booked on EK358 (DXB-CGK) in J as part of a larger itinerary flying 11th October. When booking, the aircraft was a 2-class 777 with no F available, however there has been an equipment swap on this route, and from 26th September it's operated by a 3 class 777. I called EK CS to see what the cost would be of upgrading to F, and was told although there were F seats on the aircraft, they had not been released for sale.
I could maybe understand this if it was 1 day only for operational reasons, but seeing as it seems to be a longer term thing, it seems odd to me. Anyone have any experience/thoughts of why this might be?
Long time lurker, first time poster.
I am booked on EK358 (DXB-CGK) in J as part of a larger itinerary flying 11th October. When booking, the aircraft was a 2-class 777 with no F available, however there has been an equipment swap on this route, and from 26th September it's operated by a 3 class 777. I called EK CS to see what the cost would be of upgrading to F, and was told although there were F seats on the aircraft, they had not been released for sale.
I could maybe understand this if it was 1 day only for operational reasons, but seeing as it seems to be a longer term thing, it seems odd to me. Anyone have any experience/thoughts of why this might be?
Aug 24, 2019, 11:32 pm
#2
Moderator, Emirates
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Hi EdLondon
Welcome to Flyertalk and the EK Forum.
Can you tell us where you were informed that a 3 Class airframe would be operating EK358 from 26th September?
A check on the Emirates website to try and book F tickets for your travel date and random dates from 26/09 does not offer F so EK are not selling F. Checking on Expertflyer (the free version), the seat map only indicates a 2 Class 77W, again for a random date from 26/10 and your travel date.
Welcome to Flyertalk and the EK Forum.
Can you tell us where you were informed that a 3 Class airframe would be operating EK358 from 26th September?
A check on the Emirates website to try and book F tickets for your travel date and random dates from 26/09 does not offer F so EK are not selling F. Checking on Expertflyer (the free version), the seat map only indicates a 2 Class 77W, again for a random date from 26/10 and your travel date.
Aug 25, 2019, 4:47 am
#3
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Join Date: Aug 2019
Programs: EK Gold, VS Gold, BA Gold, DAL Platinum
Posts: 4
Hi Saltire74
Thanks for the reply. It was an EK phone agent that informed me it was a 3-class airframe operating the flight.
Looking further today, it looks to be for a random set of dates rather than every day. My flight is actually 12th October (leave elsewhere the day before) and that date shows the 3-class seat map on ExpertFlyer (J starting from row 6), but without any actual F seats in the map?! Would add a screenshot but I don't have enough posts yet to do so.
Checked some random other dates too (e.g. 26/9 itself) and it does look to be operating some days in this configuration but not all... Agree with you that I can't get an F fare to price on the EK website, it just seems odd to me that it looks like they have swapped equipment to a 3-class (even if it's not every day) but don't look to be offering the seats for sale.
Thanks for the reply. It was an EK phone agent that informed me it was a 3-class airframe operating the flight.
Looking further today, it looks to be for a random set of dates rather than every day. My flight is actually 12th October (leave elsewhere the day before) and that date shows the 3-class seat map on ExpertFlyer (J starting from row 6), but without any actual F seats in the map?! Would add a screenshot but I don't have enough posts yet to do so.
Checked some random other dates too (e.g. 26/9 itself) and it does look to be operating some days in this configuration but not all... Agree with you that I can't get an F fare to price on the EK website, it just seems odd to me that it looks like they have swapped equipment to a 3-class (even if it's not every day) but don't look to be offering the seats for sale.
Aug 25, 2019, 5:35 am
#4
Join Date: Oct 2005
Location: DUB / DXB
Programs: EK Gold, BA Gold
Posts: 2,471
EK regularly fly a 3 class plane on this route, but do not sell F. The cabin is left empty. I travel this route a lot and have been told by the EK station manager in CGK that they cannot offer the level of service that EK wants for F class so that is why its not sold. I asked him to explain what he meant by level of service, and he didnt want to elaborate.
Aug 25, 2019, 6:16 am
#5
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Join Date: Aug 2019
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Thanks modularmayhe
That's interesting.. I wonder what the reason is. It's quite a revenue opportunity to pass up given they have the seats on the aircraft & obviously EK operate F to cities where sourcing premium services must be a lot tougher than Jakarta. Hopefully it's something they can sort out at some point.
It must be a nice perk for the crew on the flight though, presumably they use the F cabin as their rest area if they can get away with it...
That's interesting.. I wonder what the reason is. It's quite a revenue opportunity to pass up given they have the seats on the aircraft & obviously EK operate F to cities where sourcing premium services must be a lot tougher than Jakarta. Hopefully it's something they can sort out at some point.
It must be a nice perk for the crew on the flight though, presumably they use the F cabin as their rest area if they can get away with it...
Aug 25, 2019, 6:51 am
#6
Join Date: Oct 2015
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Thanks modularmayhe
That's interesting.. I wonder what the reason is. It's quite a revenue opportunity to pass up given they have the seats on the aircraft & obviously EK operate F to cities where sourcing premium services must be a lot tougher than Jakarta. Hopefully it's something they can sort out at some point.
It must be a nice perk for the crew on the flight though, presumably they use the F cabin as their rest area if they can get away with it...
That's interesting.. I wonder what the reason is. It's quite a revenue opportunity to pass up given they have the seats on the aircraft & obviously EK operate F to cities where sourcing premium services must be a lot tougher than Jakarta. Hopefully it's something they can sort out at some point.
It must be a nice perk for the crew on the flight though, presumably they use the F cabin as their rest area if they can get away with it...