Emirates Business Class In Decline
Aug 11, 2019, 3:17 pm
#31
Original Poster
Join Date: Aug 2019
Posts: 40
Emirates business class in decline
Well my dear is that it us Not one bad experience but the Trend going forward!
In any case the point that you and others posting on this thread fail to Address (merely ignore) is that the service is no longer compatible with the price one pays for the ticket in that cabin. Particularly buying the ticket in Dubai.
In any case the point that you and others posting on this thread fail to Address (merely ignore) is that the service is no longer compatible with the price one pays for the ticket in that cabin. Particularly buying the ticket in Dubai.
Aug 11, 2019, 3:32 pm
#32
Join Date: Aug 2017
Location: Manchester/London
Programs: Skywards Plat, Bonvoy Titanium
Posts: 1,226
Well my dear is that it us Not one bad experience but the Trend going forward!
In any case the point that you and others posting on this thread fail to Address (merely ignore) is that the service is no longer compatible with the price one pays for the ticket in that cabin. Particularly buying the ticket in Dubai.
In any case the point that you and others posting on this thread fail to Address (merely ignore) is that the service is no longer compatible with the price one pays for the ticket in that cabin. Particularly buying the ticket in Dubai.
Aug 11, 2019, 7:03 pm
#33
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,600
Well my dear is that it us Not one bad experience but the Trend going forward!
In any case the point that you and others posting on this thread fail to Address (merely ignore) is that the service is no longer compatible with the price one pays for the ticket in that cabin. Particularly buying the ticket in Dubai.
In any case the point that you and others posting on this thread fail to Address (merely ignore) is that the service is no longer compatible with the price one pays for the ticket in that cabin. Particularly buying the ticket in Dubai.
Aug 12, 2019, 1:28 am
#34
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 18,613
Nobody is ignoring it. It just doesn't tally with what other people experience. Your one bad experience doesn't equal a 'trend'.
Aug 17, 2019, 12:02 am
#35
Join Date: Jun 2005
Location: London
Posts: 610
I flew the new business class on EK509 just a few days ago. I couldn't see any difference in service from my previous experiences. In fact, I got my choice of meal as I was one of the first to be asked what I wanted (due to Gold, perhaps?).
Aug 17, 2019, 5:04 am
#36
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
I've never not had my first choice
Aug 17, 2019, 7:29 am
#38
Ambassador, Emirates
Join Date: Mar 2006
Location: LGW / AMS / CPT
Programs: SA KL BA EK
Posts: 4,273
Aug 17, 2019, 11:06 am
#39
Join Date: Sep 2017
Location: BLR
Programs: EK-Gold, SPG, Amex
Posts: 58
I tend to agree with OP. I was flying ZAG-DXB last week, with a pre-ordered AVML meal on my reservation. During meal service, the purser comes around and says they "gave away" my meal to someone else and offered me a pasta and some salads instead. The guy was very apologetic, and tried to make amends but the whole situation was totally unlike Emirates, and annoying because I am a vegetarian and this is one thing I am very particular about when I fly. Luckily it was a 5-6 hour flight, unlike a longer 12-14 hour long haul that I frequently do. It is definitely going down the scales.
Last edited by mannimagus; Aug 17, 2019 at 11:19 am Reason: Grammar fix
Aug 17, 2019, 12:00 pm
#40
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
I tend to agree with OP. I was flying ZAG-DXB last week, with a pre-ordered AVML meal on my reservation. During meal service, the purser comes around and says they "gave away" my meal to someone else and offered me a pasta and some salads instead. The guy was very apologetic, and tried to make amends but the whole situation was totally unlike Emirates, and annoying because I am a vegetarian and this is one thing I am very particular about when I fly. Luckily it was a 5-6 hour flight, unlike a longer 12-14 hour long haul that I frequently do. It is definitely going down the scales.
Aug 17, 2019, 12:14 pm
#41
Join Date: Feb 2017
Location: London
Programs: BAEC Gold, Marriott LT Platinum
Posts: 2,334
I agree with OP that EK should offer the same service levels on all flights - at least technically especially if advertised so.
On the other hand, I fairly understand that a hop DXB to DMM won’t/ can’t have the same service level like a DXB to LHR/ LAX.
Out if my curiosity, is there anywhere a disclaimer about a potentially limited service to KWT/ DMM etc?
In any case I was never negatively surprised as the flight time is simply to short to visit the bar or so.
On the other hand, I fairly understand that a hop DXB to DMM won’t/ can’t have the same service level like a DXB to LHR/ LAX.
Out if my curiosity, is there anywhere a disclaimer about a potentially limited service to KWT/ DMM etc?
In any case I was never negatively surprised as the flight time is simply to short to visit the bar or so.
Aug 17, 2019, 12:21 pm
#42
Join Date: Oct 2015
Location: NT Australia
Programs: QF WP
Posts: 4,160
Aug 17, 2019, 2:10 pm
#43
Join Date: Aug 2017
Location: Manchester/London
Programs: Skywards Plat, Bonvoy Titanium
Posts: 1,226
I would say there is not enough consistency in service to determine whether or not it is in decline. You get good flights and bad flights, even different sectors can vary dramatically. Generally, if there is a good purser odds are the crew are going to be pretty good. You get some flights where the crew act like their job is an inconvenience and are still hungover from the night before. On the other hand you get exceptional crews who go out of their way to ensure your comfort.
Having flown nearly every three weeks for the past ten months I have grown to be more sympathetic with the crews. I get bored for them having to endure the same endless conversations.
Having flown nearly every three weeks for the past ten months I have grown to be more sympathetic with the crews. I get bored for them having to endure the same endless conversations.
Aug 17, 2019, 2:36 pm
#44
Join Date: Feb 2018
Programs: Bonvoy :Ambassador , ALL :Diamond, Skywards :Silver, Krisflyer :Silver
Posts: 2,808
If Emirates continue with their dreaded 2-3-2 J class layout then it is declining especially for those poor souls on window and middle seats 
But IIRC Emidates did say that they will be returning to 1-2-1 layout for 777x and new a380
But IIRC Emidates did say that they will be returning to 1-2-1 layout for 777x and new a380
Aug 18, 2019, 12:08 am
#45
Join Date: Aug 2013
Location: DXB
Programs: EK, AA, DL, UA, SPG, HGP, Amex
Posts: 1,208
I tend to agree with OP. I was flying ZAG-DXB last week, with a pre-ordered AVML meal on my reservation. During meal service, the purser comes around and says they "gave away" my meal to someone else and offered me a pasta and some salads instead. The guy was very apologetic, and tried to make amends but the whole situation was totally unlike Emirates, and annoying because I am a vegetarian and this is one thing I am very particular about when I fly. Luckily it was a 5-6 hour flight, unlike a longer 12-14 hour long haul that I frequently do. It is definitely going down the scales.