Seat select query
#1
Original Poster
Join Date: Oct 2006
Location: Delhi
Programs: Emirates gold *alliance silver jet airways platinum tridentprivilege gold.
Posts: 1,817
Seat select query
I have a confirmed and paid for first class ticket DEL-DXB-NBO-DXB-DEL When I go to manage my booking on the Emirates app and try I select my seat for the last leg (DXB-DEL) it says all seats are booked. Any idea why this is happening and advice on what I should do? I’m EK gold Thanks.
#3
Ambassador, Emirates
Join Date: Mar 2006
Location: LGW / AMS / CPT
Programs: SA KL BA EK
Posts: 4,267
I have a confirmed and paid for first class ticket DEL-DXB-NBO-DXB-DEL When I go to manage my booking on the Emirates app and try I select my seat for the last leg (DXB-DEL) it says all seats are booked. Any idea why this is happening and advice on what I should do? I’m EK gold Thanks.
#4
Original Poster
Join Date: Oct 2006
Location: Delhi
Programs: Emirates gold *alliance silver jet airways platinum tridentprivilege gold.
Posts: 1,817
Thanks Will do. It’s peculiar It’s showing me the first class cabin but showing all seats full.. but I have a fully confirmed ticket .. do you think Ek, contrary to standard procedure even overlooks first?
#6
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
#7
Moderator: Emirates Skywards and Qatar Airways Privilege Club
Join Date: Mar 2010
Location: 12R/30L
Programs: EK Gold|EY Gold|Bonvoy Ambassador| IHG Plat|HHonors Diamond
Posts: 2,818
#9
Join Date: Jun 2011
Location: United Kingdom
Programs: Skywards Blue :-(, HHonors Gold, SPG Gold, GHA Platinum
Posts: 2,531
#11
Ambassador, Emirates
Join Date: Mar 2006
Location: LGW / AMS / CPT
Programs: SA KL BA EK
Posts: 4,267
Did you phone the call centre as suggested? And if you can give me the flight number and date I can check on Expert Flyer if there are blocked seats (which is a distinct possibility). Come to think of it, you can also do this yourself as the seat map feature in EF is free of charge (up to a certain number of searches). But I'm quite happy to do it for you too.
#12
Original Poster
Join Date: Oct 2006
Location: Delhi
Programs: Emirates gold *alliance silver jet airways platinum tridentprivilege gold.
Posts: 1,817
Many thanks. —- following your post I called them and they did allocate a seat The reason the gave for the block was that all the window seats were taken and the aisle seats in First were kept blocked.. for infants! Thats 4/8 seats in First on a 777. Bizarre but that’s contemporary emirates for you... great service and good profuct but an inept capricious management.
#13
Join Date: Dec 2005
Location: SYD
Programs: QF Platinum (LTG), OW Emerald, Accor Platinum; Hyatt Explorist.
Posts: 2,165
I cant select row 6 in J on the 777. Looks like the prehistoric 2-3-2 old layout. Is row 6 kept blocked for EK elites only which not even Qantas Elites can book? Currently in 7A and trying to get 6A as Im told 7A has a misaligned window.
#14
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
Row 6 is bulkhead, they are only available at the airport. 7A has a misaligned window, but beyond that is my favourite seat on the 77W. 6A is also nice but some may dislike the bulkhead and the screen being mounted against the wall
#15
Join Date: Oct 2005
Location: DUB / DXB
Programs: EK Gold, BA Gold
Posts: 2,471
seconded everything in this post... 7a or 7k are my favourite business seats on 77W. Row 6 becomes available at the airport and is usually a good backup in the mini forward cabin