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-   -   Seat select query (https://www.flyertalk.com/forum/emirates-skywards/1933493-seat-select-query.html)

rathin100 Oct 2, 2018 7:39 am

Seat select query
 
I have a confirmed and paid for first class ticket DEL-DXB-NBO-DXB-DEL When I go to manage my booking on the Emirates app and try I select my seat for the last leg (DXB-DEL) it says all seats are booked. Any idea why this is happening and advice on what I should do? I’m EK gold Thanks.

rathin100 Oct 2, 2018 7:39 am

All the other legs are fine FYI in case this is useful

thijsseh Oct 2, 2018 7:42 am


Originally Posted by rathin100 (Post 30269847)
I have a confirmed and paid for first class ticket DEL-DXB-NBO-DXB-DEL When I go to manage my booking on the Emirates app and try I select my seat for the last leg (DXB-DEL) it says all seats are booked. Any idea why this is happening and advice on what I should do? I’m EK gold Thanks.

I would 'phone the call centre. They'll sort you out, they are pretty good!

rathin100 Oct 2, 2018 9:55 am

Thanks Will do. It’s peculiar It’s showing me the first class cabin but showing all seats full.. but I have a fully confirmed ticket .. do you think Ek, contrary to standard procedure even overlooks first?

rathin100 Oct 2, 2018 9:56 am

Overbooks not overlooks :-)

skywardhunter Oct 2, 2018 10:15 am


Originally Posted by rathin100 (Post 30270372)
Overbooks not overlooks :-)

Some seats are probably blocked but not chosen by any other pax. A downgauge from an A380 to 77W could also cause this (14 v 8 F seats)

Zol Oct 2, 2018 6:28 pm


Originally Posted by skywardhunter (Post 30270436)
Some seats are probably blocked but not chosen by any other pax. A downgauge from an A380 to 77W could also cause this (14 v 8 F seats)

Not to DEL or NBO

skywardhunter Oct 3, 2018 1:54 am


Originally Posted by Zol (Post 30272178)
Not to DEL or NBO

Doesn't DEL have an A380 flight? Thought it did, BOM does

ukdoctor Oct 3, 2018 10:59 am


Originally Posted by skywardhunter (Post 30273273)
Doesn't DEL have an A380 flight? Thought it did, BOM does

Sadly . no.

Flew in on an ancient 777 with old ICE this morning on EK510:-(

rathin100 Oct 4, 2018 3:43 am

Still no luck :-(((

thijsseh Oct 4, 2018 4:31 am


Originally Posted by rathin100 (Post 30277387)
Still no luck :-(((

Did you phone the call centre as suggested? And if you can give me the flight number and date I can check on Expert Flyer if there are blocked seats (which is a distinct possibility). Come to think of it, you can also do this yourself as the seat map feature in EF is free of charge (up to a certain number of searches). But I'm quite happy to do it for you too.

rathin100 Oct 4, 2018 4:38 am

Many thanks. —- following your post I called them and they did allocate a seat The reason the gave for the block was that all the window seats were taken and the aisle seats in First were kept blocked.. for infants! Thats 4/8 seats in First on a 777. Bizarre but that’s contemporary emirates for you... great service and good profuct but an inept capricious management.

Cedar Jet May 4, 2019 3:06 am

I cant select row 6 in J on the 777. Looks like the prehistoric 2-3-2 old layout. Is row 6 kept blocked for EK elites only which not even Qantas Elites can book? Currently in 7A and trying to get 6A as Im told 7A has a misaligned window.

skywardhunter May 4, 2019 3:14 am


Originally Posted by Cedar Jet (Post 31065709)
I cant select row 6 in J on the 777. Looks like the prehistoric 2-3-2 old layout. Is row 6 kept blocked for EK elites only which not even Qantas Elites can book? Currently in 7A and trying to get 6A as Im told 7A has a misaligned window.

Row 6 is bulkhead, they are only available at the airport. 7A has a misaligned window, but beyond that is my favourite seat on the 77W. 6A is also nice but some may dislike the bulkhead and the screen being mounted against the wall

modularmayhem May 4, 2019 3:50 am


Originally Posted by skywardhunter (Post 31065727)
Row 6 is bulkhead, they are only available at the airport. 7A has a misaligned window, but beyond that is my favourite seat on the 77W. 6A is also nice but some may dislike the bulkhead and the screen being mounted against the wall

seconded everything in this post... 7a or 7k are my favourite business seats on 77W. Row 6 becomes available at the airport and is usually a good backup in the mini forward cabin


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