Community
Wiki Posts
Search

Website issues

Thread Tools
 
Search this Thread
 
Old Mar 29, 2018 | 9:04 am
  #1  
Original Poster
15 Years on Site
 
Join Date: Mar 2010
Location: CPT SA
Programs: EK Plat
Posts: 196
Website issues

anyone else experiencing issues with the website? Trying to book CD. Once I enter MMB, I encounter “sorry there is a technical issue”.
gillyd22 is offline  
Old Mar 29, 2018 | 9:19 am
  #2  
10 Countries Visited20 Countries Visited30 Countries Visited5 Years on Site
 
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,791
Tried the app?

weve had many threads like this before
skywardhunter is offline  
Old Mar 29, 2018 | 9:23 am
  #3  
Original Poster
15 Years on Site
 
Join Date: Mar 2010
Location: CPT SA
Programs: EK Plat
Posts: 196
App is worse. It’s not even showing the trip!
gillyd22 is offline  
Old Mar 29, 2018 | 9:24 am
  #4  
Ambassador, Emirates
10 Countries Visited
20 Countries Visited
30 Countries Visited
20 Years on Site
 
Join Date: Mar 2006
Location: LGW / AMS / CPT
Programs: SA KL BA EK
Posts: 4,847
Originally Posted by gillyd22
anyone else experiencing issues with the website? Trying to book CD. Once I enter MMB, I encounter “sorry there is a technical issue”.
Yes, same thing here. Cant get into MMB. Error on the 'phone app as well. Can see the trip, but when I try 'book CD drive' it fails (not that I need to book this, done already!)

Strangely for the past few days I have not been asked for a CAPTCHA (or whatever that stuff is called). Just username and password.
thijsseh is online now  
Old Mar 29, 2018 | 9:25 am
  #5  
50 Countries Visited5 Years on Site
 
Join Date: Oct 2017
Location: In transit
Programs: AF/KL BA GF EK EY LH QR
Posts: 588
Originally Posted by gillyd22
App is worse. It’s not even showing the trip!
Tried 'manually' retrieving the trip in the app by entering surname and PNR?
XXTSGR is offline  
Old Mar 29, 2018 | 9:27 am
  #6  
Original Poster
15 Years on Site
 
Join Date: Mar 2010
Location: CPT SA
Programs: EK Plat
Posts: 196
Originally Posted by thijsseh
Yes, same thing here. Cant get into MMB. Error on the 'phone app as well.

Strangely for the past few days I have not been asked for a CAPTCHA (or whatever that stuff is called). Just username and password.
glad it’s not just me!
gillyd22 is offline  
Old Mar 29, 2018 | 9:28 am
  #7  
Original Poster
15 Years on Site
 
Join Date: Mar 2010
Location: CPT SA
Programs: EK Plat
Posts: 196
Originally Posted by XXTSGR


Tried 'manually' retrieving the trip in the app by entering surname and PNR?
will give that a go. Thanks.
gillyd22 is offline  
Old Mar 29, 2018 | 9:33 am
  #8  
Original Poster
15 Years on Site
 
Join Date: Mar 2010
Location: CPT SA
Programs: EK Plat
Posts: 196
Originally Posted by gillyd22

will give that a go. Thanks.
nope. Didn’t work! Starting to get a tad worried! Will try again tomorrow.
gillyd22 is offline  
Old Mar 29, 2018 | 9:38 am
  #9  
Ambassador, Emirates
10 Countries Visited
20 Countries Visited
30 Countries Visited
20 Years on Site
 
Join Date: Mar 2006
Location: LGW / AMS / CPT
Programs: SA KL BA EK
Posts: 4,847
Originally Posted by gillyd22

nope. Didn’t work! Starting to get a tad worried! Will try again tomorrow.
I can imagine that. The public transport from where you live is not all that exemplary. And a taxi might cost a bob or two. Unless its a minibus taxi of course....
thijsseh is online now  
Old Mar 29, 2018 | 9:42 am
  #10  
Original Poster
15 Years on Site
 
Join Date: Mar 2010
Location: CPT SA
Programs: EK Plat
Posts: 196
Originally Posted by thijsseh
I can imagine that. The public transport from where you live is not all that exemplary. And a taxi might cost a bob or two. Unless its a minibus taxi of course....
you hit the nail on the head. In fact, no amount of money can buy you either a hire car or a cab here! Does not exist! Luckily I am ahead of the game in the planning so not totally stressed. Have a few weeks to go!
gillyd22 is offline  
Old Mar 29, 2018 | 10:12 am
  #11  
50 Countries Visited5 Years on Site
 
Join Date: Oct 2017
Location: In transit
Programs: AF/KL BA GF EK EY LH QR
Posts: 588
Originally Posted by gillyd22

nope. Didn’t work! Starting to get a tad worried! Will try again tomorrow.
Weird. Call EK?
XXTSGR is offline  
Old Mar 30, 2018 | 12:08 am
  #12  
Original Poster
15 Years on Site
 
Join Date: Mar 2010
Location: CPT SA
Programs: EK Plat
Posts: 196
All ok this morning.
thijsseh and XXTSGR like this.
gillyd22 is offline  
Old Mar 30, 2018 | 9:43 am
  #13  
5 Years on Site
 
Join Date: Aug 2017
Posts: 845
EK app now 3-days not working properly to make reservations.
Smart gate problems at DXB T3 both arriving and departing.
ElJudioErrante is offline  
Old Mar 31, 2018 | 1:31 am
  #14  
10 Countries Visited
20 Countries Visited
30 Countries Visited
10 Years on Site
 
Join Date: Nov 2013
Posts: 5,482
Problems behind the scenes with dispatch and airport control systems too.

Someone's messed up an update somewhere!
eternaltransit is offline  
Old Mar 31, 2018 | 1:36 am
  #15  
5 Years on Site
 
Join Date: Aug 2017
Posts: 845
Originally Posted by eternaltransit
Problems behind the scenes with dispatch and airport control systems too.

Someone's messed up an update somewhere!
I think too many people in IT depts took Easter hols.
It took me 3 days of hard work with EK app and website for me to make a reservation.
And I noticed that there was resignation as to the smart gates all not working on arrival in T3 and very slow on departure .
ElJudioErrante is offline  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.