Auto upgrade
Jan 1, 2019 | 12:41 am
#166
Ambassador, Emirates
Join Date: Mar 2006
Location: LGW / AMS / CPT
Programs: SA KL BA EK
Posts: 4,847
I’m hoping to upgrade a flight in March, DXB to DUB from business to first with miles. There are 2 of us travelling on the same ref. If we enable auto upgrade through the app is there a possibility that only one pax would get upgraded or would it be either both or neither?
Therefore, without wanting to suggest this is a definitive response, my take is that it is an 'all or no-one' situation.
Jan 3, 2019 | 12:50 pm
#167
Join Date: Mar 2012
Location: Ireland
Programs: Skywards
Posts: 313
It appears to me that mileage upgrades through MMB are always done for all passengers on the booking. There is even a 'warning' on the upgrade page to this effect. So I would expect that auto upgrade (which after all is initiated through MMB) would be treated the same way.
Therefore, without wanting to suggest this is a definitive response, my take is that it is an 'all or no-one' situation.
Therefore, without wanting to suggest this is a definitive response, my take is that it is an 'all or no-one' situation.
1.The app and the web page state that an auto upgrade will only be processed between 30 days and 72 hours before a flight. Does this mean that if upgrades become available prior to the 30 days you could miss out to someone who hadn’t enabled auto upgrade?
2. It also states, as you said, that all passengers on the booking will be upgraded and miles will be deducted from your account. In my case my wife and I both have enough miles for an individual upgrade but neither of us have enough miles for the 2 upgrades. What might happen in this case? Is the system smart enough to deduct the miles from each passengers account rather than trying to deduct them all from one account?
Jan 10, 2019 | 8:38 pm
#169
Join Date: Oct 2018
Programs: *G / OW sapphire
Posts: 36
Who has been succesfull with auto upgrade?q
I'm flying DXB-MEL in a week or so and I have enough miles to upgrade my flex+ ticket to Biz. i've selected the auto upgrade function but I haven't used this before. I've heard that sometimes reward seats become available before Emirates publishes them so I wonder if it's a good plan to just contact the chat help desk every day to check seats? -anyone have any experience with this?
thanks in advance.
thanks in advance.
Jan 10, 2019 | 10:46 pm
#172
Join Date: Dec 2014
Programs: OZ Diamond, QR Gold, HH Gold, IHG Plat, Accor Plat
Posts: 714
It has worked for me.
But everytime I have used it I have wanted to upgrade two sectors. It has only upgraded one sector and then the second at a later date. It then does not then discount the savings as two sectors combined are normally less miles than two sectors individually.
A call to EK has always sorted it out and they have put it through as a combined sector upgrade .
I find EK staff in the US are more helpful than EK in DXB when calling to do this.
But everytime I have used it I have wanted to upgrade two sectors. It has only upgraded one sector and then the second at a later date. It then does not then discount the savings as two sectors combined are normally less miles than two sectors individually.
A call to EK has always sorted it out and they have put it through as a combined sector upgrade .
I find EK staff in the US are more helpful than EK in DXB when calling to do this.
Jan 10, 2019 | 11:49 pm
#174
Ambassador, Emirates
Join Date: Mar 2006
Location: LGW / AMS / CPT
Programs: SA KL BA EK
Posts: 4,847
.......
But everytime I have used it I have wanted to upgrade two sectors. It has only upgraded one sector and then the second at a later date. It then does not then discount the savings as two sectors combined are normally less miles than two sectors individually.
A call to EK has always sorted it out and they have put it through as a combined sector upgrade .
I find EK staff in the US are more helpful than EK in DXB when calling to do this.
But everytime I have used it I have wanted to upgrade two sectors. It has only upgraded one sector and then the second at a later date. It then does not then discount the savings as two sectors combined are normally less miles than two sectors individually.
A call to EK has always sorted it out and they have put it through as a combined sector upgrade .
I find EK staff in the US are more helpful than EK in DXB when calling to do this.
Jan 11, 2019 | 3:43 pm
#176
Join Date: Sep 2009
Location: Somewhere
Programs: Bottom of the barrel, have to pay for bags.
Posts: 954
One thing you can do is to use ExpertFlyer - they have an excellent Award & Upgrade search. Simply search your route for the right class (Z for First upgrades, D for Business) and create an alert, it can e-mail you when things become available. Free for 7 days and USD 10 per month after, and you can turn it on and off subscription as you wish.
Jan 11, 2019 | 9:25 pm
#177
Join Date: Oct 2018
Programs: *G / OW sapphire
Posts: 36
One thing you can do is to use ExpertFlyer - they have an excellent Award & Upgrade search. Simply search your route for the right class (Z for First upgrades, D for Business) and create an alert, it can e-mail you when things become available. Free for 7 days and USD 10 per month after, and you can turn it on and off subscription as you wish.
Jan 12, 2019 | 3:21 pm
#178
Join Date: Jan 2017
Programs: Skywards
Posts: 5
Jan 12, 2019 | 5:18 pm
#179
Join Date: Jun 2017
Programs: Skywards
Posts: 8
DXB-DUB flights in F are usually pretty empty since they put both flights to 3 tiers & mileage upgrades are often shown very early. I would be surprised if you couldn’t upgrade both of you.
I’m hoping to upgrade a flight in March, DXB to DUB from business to first with miles. There are 2 of us travelling on the same ref. If we enable auto upgrade through the app is there a possibility that only one pax would get upgraded or would it be either both or neither?
(edit: apologies for posting in the wrong place. The result of searching for ‘automatic upgrade’ rather than ‘auto upgrade’!)
(edit: apologies for posting in the wrong place. The result of searching for ‘automatic upgrade’ rather than ‘auto upgrade’!)