BANNED - Note 7
#16
Ambassador: Air New Zealand




Join Date: Dec 2006
Location: Wellington NZ
Programs: NZ Koru Black, QF Gold, Amex Plat, Accor Plat
Posts: 1,744
In AKL today there was an announcement every 15 minutes regarding anyone with a Note 7 that it was "not welcome" on the aircraft.
I was flying AKL to WLG and received a text, an email & notification on NZ app that the Note 7 was banned from 05:00 NZDT 16 October 2016..
I was flying AKL to WLG and received a text, an email & notification on NZ app that the Note 7 was banned from 05:00 NZDT 16 October 2016..
#18




Join Date: Nov 2013
Posts: 5,482
I seriously don't see there being any major consequences to carrying the device in a 7hr flight to DXB to return it there.
Given this new rule however perhaps DDF would be open to refunding without returning the device or you can return it elsewhere to a Samsung service centre?
Given this new rule however perhaps DDF would be open to refunding without returning the device or you can return it elsewhere to a Samsung service centre?
https://www.transportation.gov/brief...ones-airplanes
#19




Join Date: Nov 2013
Posts: 5,482
#20
FlyerTalk Evangelist




Join Date: Apr 2009
Location: Democratic People's Republic of the UK
Programs: Lifetime Gold, Global Entry, Hertz PC, and my wallet
Posts: 21,925
You and I might think that a turned off Note 7 is fine, but we aren't the experts - the FAA disagree and I'm not going to second guess them about safety classifications!
https://www.transportation.gov/brief...ones-airplanes
https://www.transportation.gov/brief...ones-airplanes
#21




Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,791
You and I might think that a turned off Note 7 is fine, but we aren't the experts - the FAA disagree and I'm not going to second guess them about safety classifications!
https://www.transportation.gov/brief...ones-airplanes
https://www.transportation.gov/brief...ones-airplanes
Passengers currently traveling with Samsung Galaxy Note7 phones should contact Samsung or their wireless carrier immediately to obtain information about how to return their phones and arrange for a refund or a replacement phone. Samsung has provided guidance for customers about refund and replacement options, as well as how to contact wireless carriers, at http://www.samsung.com/us/note7recall/ [external link]. Samsung is also answering customers questions at 1-844-365-6197.
#22
Join Date: May 2016
Programs: EK Gold, TK Elite, Marriott Rewards, Global Entry, MileagePlus
Posts: 257
You and I might think that a turned off Note 7 is fine, but we aren't the experts - the FAA disagree and I'm not going to second guess them about safety classifications!
https://www.transportation.gov/brief...ones-airplanes
https://www.transportation.gov/brief...ones-airplanes
I guess based on those statements in the link you can judge what poses the greatest risk to the airplane. I wonder what Samsung's policy is if you're traveling overseas and call to say you can't bring the device home to return it...? I would hope that they would advise how to dispose of the device and process the refund anyways. That would certainly keep me from trying to sneak the device on board!
#24




Join Date: Nov 2013
Posts: 5,482
Great link! Interesting how they establish a complete ban, but then make it clear that hiding it in checked luggage is the worst scenario and should certainly not be attempted. I also find the recommendation, that upon discovery the device should be kept on the persons so that should something happen it is discovered immediately, very interesting.
I guess based on those statements in the link you can judge what poses the greatest risk to the airplane. I wonder what Samsung's policy is if you're traveling overseas and call to say you can't bring the device home to return it...? I would hope that they would advise how to dispose of the device and process the refund anyways. That would certainly keep me from trying to sneak the device on board!
I guess based on those statements in the link you can judge what poses the greatest risk to the airplane. I wonder what Samsung's policy is if you're traveling overseas and call to say you can't bring the device home to return it...? I would hope that they would advise how to dispose of the device and process the refund anyways. That would certainly keep me from trying to sneak the device on board!
If the batteries get crushed or otherwise damaged there is potentially an internal short circuit (the batteries don't need to be connected and power flowing), which causes fire and thermal runaway - if that happens in the cargo hold then it becomes that much more difficult to extinguish.
#25




Join Date: Nov 2013
Posts: 5,482
Well, that's the issue - if it was fine on the balance of probabilities, then would the FAA go to such a step to ban them on board, not just in cabin?
I'm not sure pax are qualified to make those judgements and to disregard policy (and law in the US) just because you can get away with it and you think it won't cause any problems, doesn't make it acceptable, imho. You're not just saying you know better than the experts, but are also willing to put everyone else on the plane at risk because of your own judgement.
I'm not sure pax are qualified to make those judgements and to disregard policy (and law in the US) just because you can get away with it and you think it won't cause any problems, doesn't make it acceptable, imho. You're not just saying you know better than the experts, but are also willing to put everyone else on the plane at risk because of your own judgement.
#26




Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,791
Well, that's the issue - if it was fine on the balance of probabilities, then would the FAA go to such a step to ban them on board, not just in cabin?
I'm not sure pax are qualified to make those judgements and to disregard policy (and law in the US) just because you can get away with it and you think it won't cause any problems, doesn't make it acceptable, imho. You're not just saying you know better than the experts, but are also willing to put everyone else on the plane at risk because of your own judgement.
I'm not sure pax are qualified to make those judgements and to disregard policy (and law in the US) just because you can get away with it and you think it won't cause any problems, doesn't make it acceptable, imho. You're not just saying you know better than the experts, but are also willing to put everyone else on the plane at risk because of your own judgement.
Do Samsung devices not have removable batteries these days? If so discard the battery and return the device without it. Problem solved.
#27




Join Date: Nov 2013
Posts: 5,482
I don't think it's reasonable to advise someone to do something (which you did in post 2) which is clearly against the wishes of the carrier (EK) just because you think it's all right?

In the same way, I'm sure I could smuggle liquids above 100ml on board planes and have items not in sealed transit bags going through some airports, against the rules, but I would never recommend anyone do so on a public forum!
Re: removable batteries - the issue is that Samsung don't know why it keeps happening and so there is a danger it's a fault with the battery's construction itself. Merely having it on board in carry-on presents a risk because if there's damage (e.g. bumped about in turbulence) and the battery has an internal short circuit, that can cause a fire and thermal runaway.
Last edited by eternaltransit; Oct 16, 2016 at 11:45 am
#28




Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,791
Of course, it's definitely a cover move - but where the US regulators go, all major airlines swiftly follow suit. EY and EK have a total ban.
I don't think it's reasonable to advise someone to do something (which you did in post 2) which is clearly against the wishes of the carrier (EK) just because you think it's all right?
In the same way, I'm sure I could smuggle liquids above 100ml on board planes and have items not in sealed transit bags going through some airports, against the rules, but I would never recommend anyone do so on a public forum!
I don't think it's reasonable to advise someone to do something (which you did in post 2) which is clearly against the wishes of the carrier (EK) just because you think it's all right?

In the same way, I'm sure I could smuggle liquids above 100ml on board planes and have items not in sealed transit bags going through some airports, against the rules, but I would never recommend anyone do so on a public forum!
. It's a phone, not a bomb after all. Either way I'd be interested to hear back from the OP how it is resolved.
#30
Join Date: Jul 2013
Location: BKK
Programs: EK Pleb
Posts: 246
No doubt it will be possible to force open the phone and remove the battery, but not sure if the shop will accept a broken/incomplete Note 7 back. Also in light of EK's latest advisory notice on their website regarding Note 7, I wonder if they would allow a dismantled device on the plane.

