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-   -   Emirates changes Operational Upgrade procedure (https://www.flyertalk.com/forum/emirates-skywards/1785254-emirates-changes-operational-upgrade-procedure.html)

steveben53 Aug 20, 2016 4:29 am

to me it is simply a no brainer. The £1400 that i save by purchasing a Business Saver seat instead of the Business Flex seat pays for my hotel bill and a lot more besides.

DYKWIA Aug 20, 2016 8:47 am


Originally Posted by steveben53 (Post 27092178)
to me it is simply a no brainer. The £1400 that i save by purchasing a Business Saver seat instead of the Business Flex seat pays for my hotel bill and a lot more besides.

But if you needed to change the ticket, it would cost you.

m3red Aug 20, 2016 8:54 am


Originally Posted by DYKWIA (Post 27092747)
But if you needed to change the ticket, it would cost you.

Yeah about £300. Still I rarely if ever move my main trips, GCC or flights from here are a lot cheaper to change than ex uk j savers.

pokeable Aug 20, 2016 9:51 am


Originally Posted by DYKWIA (Post 27087057)

Confused as to why Etihad would cover an A330 in shite.

m3red Aug 20, 2016 9:55 am


Originally Posted by pokeable (Post 27092962)
Confused as to why Etihad would cover an A330 in shite.

:D:D:D:D

ft101 Aug 21, 2016 4:14 am


Originally Posted by skywardhunter (Post 27087178)
Well Gold on EY is like tww return J flights with all the tier bonus miles they throw at you. I got Silver from a single $1000 J return on EY, which is ridiculous. Completely devalues the program to me. It's like with dating, you want to have to work for the other's affection, someone who's "easy" isn't attractive (either gender, trying very hard to stay politically correct here).

Also enjoy EY ground service :D It's laughable

Sure, I wasn't overly impressed with my recent EY experience, but this retrograde step by EK can only help even things up.

skywardhunter Aug 21, 2016 4:30 am


Originally Posted by ft101 (Post 27095979)
Sure, I wasn't overly impressed with my recent EY experience, but this retrograde step by EK can only help even things up.

I don't think an internal policy change that is not publically acknowledged or confirmed and affects a small fraction of customers in a way that is impossible to quantify, brings EK close to the level of EY's failures at everything but in-flight service.

ft101 Aug 21, 2016 4:35 am

You're putting words in my mouth. :)

It affects me and I know about it. I didn't say it made the services equal, just that it was a downward step by EK, and thus brought them closer together.

How many other small steps in the wrong direction will they take?

gorbatzjov Aug 21, 2016 4:39 am

EK follows the trend of LH and others on revenue based op ups... However, my 2 cents...

Trend: Companies in the UAE follow more and more EU/NA standards obliging travel in the cheapest way (Y class, restricted tickets, stopovers, LCC, no last minute trips). Gone are the days for those not in the highest levels of a company fly in J, even for flights longer than 4, 6, 8, 10 hours... I'm one of them: I fly 2-3 return longhaul flights a month, usualy in Y saver. I get to Gold in this way year after year, partially because I "bend" the system, saying that I have to be somewhere at a specific time knowing that only EK has a flight that arrives at that time, and by booking my flights on time so the difference with EK competitors isn't too noticeable.

I can defend flying EK but I can't convince my company to pay Y flex or Y flex+ if those are available, even if they're 50 AED more expensive. Company policy. How does anyone convince to pay flexible tickets? 1) The cancellation/change fees in UAE aren't that high... 2) I can only book flights when a meeting cannot be held by phone or VC... So before a trip is approved, you have "guarantee" it's necessary to fly. Cancelling or changing flight is much frowned upon, so no need for flex, flex+ in my fortune 100 company...

I fight for EK every trip. The op ups I sometimes get are a big part of my motivation. (Yes I know, to fly J buy J... which I do on personal account, but cannot do for company account). I know I don't contribute a lot to EK's profit, but I certainly contribute to their turnover! And they're making it damn difficult to keep me loyal...

DYKWIA Aug 21, 2016 4:51 am


Originally Posted by ft101 (Post 27096008)
It affects me and I know about it. I didn't say it made the services equal, just that it was a downward step by EK, and thus brought them closer together.

To put this into perspective, roughly what percentage of your flights do you receive op-ups currently?

If it's > 50%, then I can understand your frustration.

If it's 10%, then it's not that much of an issue IMO.

ft101 Aug 21, 2016 4:55 am


Originally Posted by DYKWIA (Post 27096031)
If it's 10%, then it's not that much of an issue IMO.

This is flyertalk - since when can't we make a mountainout of a molehill?

skywardhunter Aug 21, 2016 5:04 am

I get op-ups on ~35% of flights. Maybe I don't care so much because I'm typicall already on Y flex (no Savers from South Africa) so I feel a bit safer. Time will tell what difference it really makes. My reasoning is that while I might be in the top 3 for op-ups generally currently (on India flights in Y, not unreasonable to presume this) in future I might be at number 7 or 8 (again, can't imagine many Flex Plus tix on these routes), and flights often see 15+ op-ups.

DYKWIA Aug 21, 2016 5:05 am


Originally Posted by ft101 (Post 27096041)
This is flyertalk - since when can't we make a mountainout of a molehill?

:D

Internaut Aug 21, 2016 6:52 am


Originally Posted by DYKWIA (Post 27092747)
But if you needed to change the ticket, it would cost you.

This is the problem with the option I've selected. Fine if I travel out and back to plan, but beloved employer's eyes will surely pop out when they discover the cost of changing the ticket is £200 short of an economy class return.

ioto1902 Aug 21, 2016 1:19 pm


Originally Posted by skywardhunter (Post 27096055)
I get op-ups on ~35% of flights. Maybe I don't care so much because I'm typicall already on Y flex (no Savers from South Africa) so I feel a bit safer. Time will tell what difference it really makes. My reasoning is that while I might be in the top 3 for op-ups generally currently (on India flights in Y, not unreasonable to presume this) in future I might be at number 7 or 8 (again, can't imagine many Flex Plus tix on these routes), and flights often see 15+ op-ups.

I fully understand that people will 'fight for' a better chance of upgrade from Y to J. You arrive fresh or broken ...


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