Me too, more than once.

Yet more evidence (not that any more is really needed) that the only consistent thing about Emirates policy is ......er ........its total inconsistency ......

Amen to that

I wish I had your luck! I tried 3 different reps on the phone at 3 different times, plus at the lounge but no luck getting on that waitlist.

I've mostly had success with getting both myself and my wife wait listed for upgrades, though I do recall a couple of occasions as a Gold, when they couldn't put me on waitlist even though there were seats available on J. My guess is that if the flight looks like its getting sold out, then they might not allow waitlisting...

I've only been successful in the lounge at dxb not on the phone. Didn't work anyway.

I did it on the phone (to DXB) twice, for several sectors. The one time I did it in the lounge was more a case of "Not available now. Come back in an hour to see if we can process your upgrade then. I'll make a note to hold it for you if it becomes available."

The ones I did on the phone all showed in MMB for weeks, but none of them ever came through. Although I did get a cash upgrade email and then an opup on one.

I have a question related to upgrades with points. Before my question, this is what is posted on EK's website:

Upgrades

My question is: if we are traveling in J on an award (D space), can we upgrade to F using points, and if so, does Z space need to be available? This assumes we are doing this at T24 or less.

There are four of us traveling, 2 in F and 2 in J and Z space hasn't been opening up in the last few days leading up to flights (researching via ExpertFlyer), so wondering if this is a viable alternative.

Any advice or thoughts appreciated!

You can't upgrade a d classs ticket to F.

For F rewards "Z" bucket they need to be available as a paid J either saver or flex or a total reward ticket plus a load of taxes.

If seats are available in F after boarding, an on-board upgrade may be possible but never tried that.

I doubt it unless the purser does it in error...that would be a double upgrade.

So, this is true despite the website saying upgrades were possible on any ticket type?

you can't "buy" a d class ticket, I think ek mean any ticket you purchase although this is changing from May where certain tickets can't be upgraded.

I think it's fair otherwise you'll have people buying flex y and going to f.

This is my first year at Platinum. I am trying to book a first class flight using my miles as payment from AKL to DXB in June and have a wait listed flight since 1st March. I have been given a barrage of excuses as to the reasons why and been assured as a platinum skywards member it is on a priority wait list???. I called the EK call centre again this week and asked the agent for what availability there was on this routing. I was told that the first available seat was in October only. I checked again the loads on the 3 daily flights leaving AKL on the day I want to travel and on all flights the aircraft was less than half full and that the Z fare seat on all 3 flights had not yet been allocated. The agent also let it slip that it was more than likely that EK were only going to open this seat up at the last minute.
Does anyone have any advise as to what my next course of action could be, I have called customer affairs but told it has nothing to do with them and I have to wait. I seriously think the skywards program has gone downhill massively, as has the lack of loyalty pay back towards its premium passengers.

Kiwi, I fully agree. A few years ago, I could upgrade any flight any time. Now it's a massive hassle of being waitlisted for weeks, having to check online and/or call several times, and then not getting the upgrade anyway. Or getting it last minute, in the case of Y-J upgrades without the limo.

I'm relocating to South America this year, so no more EK for me. I was going to miss it, but the way it's going, I mind less and less.