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Old Oct 8, 2013 | 4:34 am
  #1  
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Join Date: Aug 2008
Location: Luton, UK
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EK435 query

I appreciate it's a while ahead, but I checked the flight status (I do it once a month or so) for my homebound flight AKL-DXB on 2 Feb next year.

Same flight no, same seat allocation, same departure time, only difference is the arrival time is 5 mins later. However the chauffeur booking from Auckland city to the airport has disappeared.

Should I be concerned, or will this right itself closer to my departure from the UK on 31 Dec?

Jewels
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Old Oct 8, 2013 | 4:58 am
  #2  
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Any change like this has to be "acknowledged" by the passenger. Best to call them and acknowledge it and any hiccups like this should clear.
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Old Oct 8, 2013 | 8:22 am
  #3  
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+1 for calling them. One of my upcoming flights had changed timing and as a result seat assignments etc were all unconfirmed on that sector. I called EK and was told that i would have been sent an e-mail at some point but since I'd asked everything was reconfirmed and a new e-ticket issued - all for a 20 min schedule change.
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Old Oct 10, 2013 | 4:11 am
  #4  
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Thank you both!

Excellent advice, I called the customer service number this morning and the guy I spoke to couldn't have been nicer or more helpful.

All sorted!:-:
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