Emirates website in US
Mar 25, 2013 | 12:15 pm
#1
Original Poster
Join Date: Jan 2008
Location: Tricoastal - London, New York, Silicon Valley
Programs: DL DM/2.5MM, 20 Years Top Tier on DL, UA 1K, AC E75k, MR/SPG Lifetime Platinum
Posts: 1,309
Emirates website in US
Anyone else seeing this problem? I found out three hours ago that I need to fly to India for a one day meeting... Trying to buy some miles to upgrade and no joy. Online checkin is also broken and Skywards logon works about 1 in 10 times.
TFD
TFD
Mar 25, 2013 | 12:48 pm
#2
Join Date: Dec 2001
Location: DXB
Programs: Skywards Platinum, AMEX Centurion
Posts: 23
They're whole online reservations and payment system is down. You'll have to call them to get anything done...but they cannot take any credit card payments at the moment. You may be able to get them to book your flights and have you purchase them at the airport.
Mar 26, 2013 | 9:49 am
#3
Original Poster
Join Date: Jan 2008
Location: Tricoastal - London, New York, Silicon Valley
Programs: DL DM/2.5MM, 20 Years Top Tier on DL, UA 1K, AC E75k, MR/SPG Lifetime Platinum
Posts: 1,309
You can't even buy miles over the phone...
...checked in in YYZ - Upgrade available C-->F. I was 8k miles short. They called Skywards and Skywards said "miles purchases over the phone are not possible for the next 7-10 days, please try the website". The website bombs saying "please call Manchester or Dubai". No one could help me, hence, no upgrade. Good times here with EK IT.
TFD
TFD
Mar 26, 2013 | 11:54 pm
#4
Join Date: Jun 2011
Location: United Kingdom
Programs: Skywards silver :-(, HHonors Gold, IHG Diamond
Posts: 2,572
Managed to upgrade to J for my trip in May. Took 3 phone calls to EK ..Their payment system is also down which means that I have not been able to pay the extra APD yet. Will probably pay it at the airport in May 
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