flight changes to an F ticket - really expensive!!
#1
Original Poster
Join Date: Nov 2011
Location: Cairns, Queensland, Australia
Posts: 57
flight changes to an F ticket - really expensive!!
hi I purchased an F ticket out of Italy (Venice -> Sydney -> Venice) for ~5200 euro. (skywards flex fare) ... (I know the equivalent Sydney - Venice - Sydney is something like $12,000 AUD in F!)
I've done the Venice to Sydney in January and am doing the Sydney to Venice in May.
I called up Emirates and also tried doing it online, to move my flight (EK413 on A380) to a day earlier in May....and the option was to pay something like 15,000 euro and that was to Business (no available first class)!
Has anyone else found changing dates on a paid F class ticket quite difficult and quite a lot different to original fare paid? (I would have thought a full fare F ticket (admittedly it's almost half price when purchased originating in Europe VS purchased originating in Australia) would offer some degree of flexibility in terms of changing flights)
I've done the Venice to Sydney in January and am doing the Sydney to Venice in May.
I called up Emirates and also tried doing it online, to move my flight (EK413 on A380) to a day earlier in May....and the option was to pay something like 15,000 euro and that was to Business (no available first class)!
Has anyone else found changing dates on a paid F class ticket quite difficult and quite a lot different to original fare paid? (I would have thought a full fare F ticket (admittedly it's almost half price when purchased originating in Europe VS purchased originating in Australia) would offer some degree of flexibility in terms of changing flights)
#2



Join Date: Feb 2011
Location: LON
Programs: BA, TK, EK
Posts: 949
Generally they are relatively flexible... the highest reissue fee I have ever seen, on a very discounted ex-Europe F ticket was 250 EUR. An F ticket bought today VCE-SYD-VCE would cost ~5k EUR if A inventory was available, and has no reissue fee.
It sounds like there is no A inventory (the lower of the two F buckets) available and you are being charged for some kind of re-fare... if you tell us the dates you wish to fly on we can look at the availability and perhaps provide you with options.
It sounds like there is no A inventory (the lower of the two F buckets) available and you are being charged for some kind of re-fare... if you tell us the dates you wish to fly on we can look at the availability and perhaps provide you with options.
#3
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Join Date: Jan 2002
Posts: 46,141
That fare is a 1st class fare, but it is not a full fare 1st class ticket
I would suggest phoning again. Looking at the current fares from Venice to Sydney , there are 2 fares in 1st class at EUR5030 and 6210 exc taxes, the lower being A class and the higher being F. There are also more expensive fares of business at EUR10800 in J and 17,800 in F r/t
The cheaper A class fare does allow changes for no charge
Even if A class was not available , I would expect only to pay around EUR590 ( around $775 ) to upgrade the fare if they can just upgrade the inbound to F or around EUR1180 if the whole journey needs to be repriced
It sounds like they are charging you the difference to the most expensive fares
If you are in the Sydney CBD, I would pop into the EK office at 1 York Street ( level 10 iirrc ) and sit with them and they can print out fare rules and check what is going wrong in reissuing. I have found the Sydney office v helpful
Otherwise try phoning and say that you want to make a change and ask them to check the change penalties and check availability in the class you booked.
If it is available, in class you booked then they should be able to do it for no charge. If A class is unavailable, that would explain a fare difference, but get them to check why they cannout just upgrade to the cleap F fare
There is a rule in the cheaper fares that says
so am not sure if perhaps that means that when upgrading from A to F, that you cannot upgrade to the cheap F fare. I haven't seen that provision normally on my ex-EU fares, but would explain the huge difference in fare that they are quoting
I would suggest phoning again. Looking at the current fares from Venice to Sydney , there are 2 fares in 1st class at EUR5030 and 6210 exc taxes, the lower being A class and the higher being F. There are also more expensive fares of business at EUR10800 in J and 17,800 in F r/t
The cheaper A class fare does allow changes for no charge
Even if A class was not available , I would expect only to pay around EUR590 ( around $775 ) to upgrade the fare if they can just upgrade the inbound to F or around EUR1180 if the whole journey needs to be repriced
It sounds like they are charging you the difference to the most expensive fares
If you are in the Sydney CBD, I would pop into the EK office at 1 York Street ( level 10 iirrc ) and sit with them and they can print out fare rules and check what is going wrong in reissuing. I have found the Sydney office v helpful
Otherwise try phoning and say that you want to make a change and ask them to check the change penalties and check availability in the class you booked.
If it is available, in class you booked then they should be able to do it for no charge. If A class is unavailable, that would explain a fare difference, but get them to check why they cannout just upgrade to the cleap F fare
There is a rule in the cheaper fares that says
Originally Posted by EF
MISCELLANEOUS PROVISIONS
THIS FARE MUST NOT BE USED TO CALCULATE A
DIFFERENTIAL.
THIS FARE MUST NOT BE USED TO CALCULATE A
DIFFERENTIAL.
Last edited by Dave Noble; Feb 1, 2013 at 12:46 pm
#5
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Join Date: Jan 2002
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That is quite feasible depending on the fare class originally booked. From MAN-BLR, EK offers O,I,C and J fares and there is a big difference between the lowest and highest. e.g. the O class fare has a GBP200 change fee and around a GBP900 fare difference would be about right if C is the lowest available
#6




Join Date: Jan 2013
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That is quite feasible depending on the fare class originally booked. From MAN-BLR, EK offers O,I,C and J fares and there is a big difference between the lowest and highest. e.g. the O class fare has a GBP200 change fee and around a GBP900 fare difference would be about right if C is the lowest available
#7
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If you prefer EY or QR , then switching to them makes sense, but the same would apply on those airlines too
#9




Join Date: Jan 2013
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If all that is being charged is the appropriate fare difference, I cannot see how it is unreasonable. If the original booking class is unavailable on the new flight , then whether it is 1st, business or economy would need ( assuming fare allows it ) to upgrade to a fare in available booking class
If you prefer EY or QR , then switching to them makes sense, but the same would apply on those airlines too
If you prefer EY or QR , then switching to them makes sense, but the same would apply on those airlines too
Dave, take whatever airline hat you have on at present off for a moment and look at this from a consumers point of view,we are the people who pay everyone in the industry's wages. I paid 2050 for a return J class ticket from MAN to BLR. Upon arrival something happens that makes it desirable for me to push back my return flight by 24 hours, do you think it is reasonable for EK to ask for an additional 1100? I have no problem paying the published amendment fee (which was 150 FTR) but 1100? Jokers.
#10
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Join Date: Jan 2002
Posts: 46,141
Dave, take whatever airline hat you have on at present off for a moment and look at this from a consumers point of view,we are the people who pay everyone in the industry's wages. I paid 2050 for a return J class ticket from MAN to BLR. Upon arrival something happens that makes it desirable for me to push back my return flight by 24 hours, do you think it is reasonable for EK to ask for an additional 1100? I have no problem paying the published amendment fee (which was 150 FTR) but 1100? Jokers.
It ios no different to someone booking a cheap economy class ticket and then wanting to change to a flight where Y was the only economy base available. Would need to pay change fee plus the fare difference
In the situations you reference, it suggests that you booked a discounted business class ticket and then there was no availability in that booking class and so was charged. This is the same on pretty much any airline and nothing special to Emirates
EY and QR will have exactly the same policy.
If this is happening a lot, you may be better off buying a flexible ticket up front which has no change fees plus will have less chance of having to pay a fare difference. Buying the cheap restricted tickets is great if know that not going to want to make changes or that the chance of having to pay a fare difference is low, but not in all cases
I buy A class tickets and know that if I want to be able to change for free that I need to change to a flight where A class is available. If A is not available then I know that I will need to pay the fare difference to F if I want to travel on that flight. Depending on route the difference between A and F can be quite a bit.
Last edited by Dave Noble; Feb 1, 2013 at 2:13 pm
#11



Join Date: Jan 2005
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Dave, take whatever airline hat you have on at present off for a moment and look at this from a consumers point of view,we are the people who pay everyone in the industry's wages. I paid 2050 for a return J class ticket from MAN to BLR. Upon arrival something happens that makes it desirable for me to push back my return flight by 24 hours, do you think it is reasonable for EK to ask for an additional 1100? I have no problem paying the published amendment fee (which was 150 FTR) but 1100? Jokers.
Imagine if you wanted to fly MAN-BLR on Mar 1 and BLR-MAN on Apr 1 but BLR-MAN on 1 Apr was busy and the fare was 3000 GBP vs returning on 2 Apr which was 1500 GBP. If the fare had a 150GBP change fee and they didn't charge a fare difference, then anyone could just book 2 Apr return and then change it to 1 Apr.
If you change to a busier flight with more expensive seats it is only fair to pay the difference whatever it may be and this is true on any airline.
#12
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Location: Manchester, UK
Posts: 19,810
Dave, take whatever airline hat you have on at present off for a moment and look at this from a consumers point of view,we are the people who pay everyone in the industry's wages. I paid 2050 for a return J class ticket from MAN to BLR. Upon arrival something happens that makes it desirable for me to push back my return flight by 24 hours, do you think it is reasonable for EK to ask for an additional 1100? I have no problem paying the published amendment fee (which was 150 FTR) but 1100? Jokers.
#13
Original Poster
Join Date: Nov 2011
Location: Cairns, Queensland, Australia
Posts: 57
Thanks.
I'm traveling 24th May (A380), and was hoping to change it to 23rd May (A380)
The cheapest option is the 777 on 23rd May, though that departs at 0600. The next option is 20,000 Euro, which is business class
Given those options, I think I'll just leave it at the 24th May, and stay in the F suite!
See the screen capture
I'm traveling 24th May (A380), and was hoping to change it to 23rd May (A380)
The cheapest option is the 777 on 23rd May, though that departs at 0600. The next option is 20,000 Euro, which is business class
Given those options, I think I'll just leave it at the 24th May, and stay in the F suite!
See the screen capture
#14

Join Date: Nov 2007
Location: KYE
Posts: 4,153
Thanks.
I'm traveling 24th May (A380), and was hoping to change it to 23rd May (A380)
The cheapest option is the 777 on 23rd May, though that departs at 0600. The next option is 20,000 Euro, which is business class
Given those options, I think I'll just leave it at the 24th May, and stay in the F suite!
I'm traveling 24th May (A380), and was hoping to change it to 23rd May (A380)
The cheapest option is the 777 on 23rd May, though that departs at 0600. The next option is 20,000 Euro, which is business class
Given those options, I think I'll just leave it at the 24th May, and stay in the F suite!
So EF shows EK5001 (QF operated) as sold out in F. This is probably why you're getting quoted outrageous fares (most likely a combination of 2 one way fares, or the full YY fare?!).
For the record EK413 is currently showing wide open P4 A4 J7 C7 I7 O1 Y9 E9 R9 W9 M9 B9 U9 K9 H0 Q9 L9 T9 V4 X9, so is the connecting EK135 F4 A4 J7 C7 I7 O7 Y9 E9 R9 W9 M9 B9 U9 K9 H0 Q9 L9 T9 V9 X9.
You should be able to shift EK413 on May 23 or even 22 (instead of catching the annoyingly timed 415), no sweat.
Last edited by edy4eva; Feb 2, 2013 at 2:40 pm Reason: Realised it was already in F
#15
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hi I purchased an F ticket out of Italy (Venice -> Sydney -> Venice) for ~5200 euro. (skywards flex fare) ... (I know the equivalent Sydney - Venice - Sydney is something like $12,000 AUD in F!)
I've done the Venice to Sydney in January and am doing the Sydney to Venice in May.
I called up Emirates and also tried doing it online, to move my flight (EK413 on A380) to a day earlier in May....and the option was to pay something like 15,000 euro and that was to Business (no available first class)!
Has anyone else found changing dates on a paid F class ticket quite difficult and quite a lot different to original fare paid? (I would have thought a full fare F ticket (admittedly it's almost half price when purchased originating in Europe VS purchased originating in Australia) would offer some degree of flexibility in terms of changing flights)
I've done the Venice to Sydney in January and am doing the Sydney to Venice in May.
I called up Emirates and also tried doing it online, to move my flight (EK413 on A380) to a day earlier in May....and the option was to pay something like 15,000 euro and that was to Business (no available first class)!
Has anyone else found changing dates on a paid F class ticket quite difficult and quite a lot different to original fare paid? (I would have thought a full fare F ticket (admittedly it's almost half price when purchased originating in Europe VS purchased originating in Australia) would offer some degree of flexibility in terms of changing flights)
Option 1 is almost the same price as the original ticket and totally in FC. Option 2 is half in FC while Option 3 has business class only on the short connecting SYD-MEL flight. The most expensive Option 3 is still significantly less than 15,000 Euro per adult.
Last edited by MSPeconomist; Feb 2, 2013 at 7:46 am

