Purchasing an Upgrade from Website
Jan 30, 2013 | 7:11 pm
#1
Original Poster
Join Date: Nov 2010
Location: UK
Programs: BA; QF; EK; SQ; GA
Posts: 63
Purchasing an Upgrade from Website
I tried to buy an upgrade online from the emirates website for a booking I have. I get as far as entering my cc details and all fine until an error message to contact the emirates office. 
I know everything is ok with my cc so I call Dubai. The agent quotes me a higher rate to the online one I tried to purchase. Same flights, dates and there are seats available (I'm buying not using miles to upgrade). 
I know everything is ok with my cc so I call Dubai. The agent quotes me a higher rate to the online one I tried to purchase. Same flights, dates and there are seats available (I'm buying not using miles to upgrade).
Jan 30, 2013 | 8:41 pm
#2
Join Date: Aug 2012
Location: MAN DXB ✈️
Programs: Skywards Gold
Posts: 6,930
I tried to buy an upgrade online from the emirates website for a booking I have. I get as far as entering my cc details and all fine until an error message to contact the emirates office. I know everything is ok with my cc so I call Dubai. The agent quotes me a higher rate to the online one I tried to purchase. Same flights, dates and there are seats available (I'm buying not using miles to upgrade).
I know everything is ok with my cc so I call Dubai. The agent quotes me a higher rate to the online one I tried to purchase. Same flights, dates and there are seats available (I'm buying not using miles to upgrade).
Jan 30, 2013 | 9:35 pm
#3
Original Poster
Join Date: Nov 2010
Location: UK
Programs: BA; QF; EK; SQ; GA
Posts: 63
Tried again same error. Called the call centre again who told me it's a technical issue and the website is not quoting the correct price. I want the upgrade and have to pay the increase.