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-   -   Purchasing an Upgrade from Website (https://www.flyertalk.com/forum/emirates-skywards/1433592-purchasing-upgrade-website.html)

Buttercup38 Jan 30, 2013 7:11 pm
Purchasing an Upgrade from Website
 
I tried to buy an upgrade online from the emirates website for a booking I have. I get as far as entering my cc details and all fine until an error message to contact the emirates office. :confused: I know everything is ok with my cc so I call Dubai. The agent quotes me a higher rate to the online one I tried to purchase. Same flights, dates and there are seats available (I'm buying not using miles to upgrade). :mad:

m3red Jan 30, 2013 8:41 pm
Originally Posted by Buttercup38 (Post 20156450)
I tried to buy an upgrade online from the emirates website for a booking I have. I get as far as entering my cc details and all fine until an error message to contact the emirates office. :confused: I know everything is ok with my cc so I call Dubai. The agent quotes me a higher rate to the online one I tried to purchase. Same flights, dates and there are seats available (I'm buying not using miles to upgrade). :mad:
Put then phone down and try again. I was looking at j to f for man jnb and the prices did vary but it was the 400 pound change fee that put me off...

Buttercup38 Jan 30, 2013 9:35 pm
Tried again same error. Called the call centre again who told me it's a technical issue and the website is not quoting the correct price. I want the upgrade and have to pay the increase.


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