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Old Jan 27, 2013 | 9:55 am
  #1  
Original Poster
 
Join Date: Aug 2011
Location: London, UK
Programs: Executive Club, Skywards
Posts: 191
Joined Skywards program

So I set up me and the wife on the skywards program and got the membership numbers and fake card etc until I do my first flight... however I haven't received any email from them to confirm the membership plus I signed up to the mileage accelerator for Jan and it says they send a confirmation email but neither me or my wife have received an email to confirm.

Does anyone think that they don't bother emailing anymore and it's taken has a given now that I have been set-up online?

Not a big issue but normally you would get emails to confirm a new membership?
avicov is offline  
Old Jan 27, 2013 | 4:02 pm
  #2  
Suspended
 
Join Date: Aug 2012
Location: New York
Programs: EK Plat, UA GS, Hyatt Diamond, SPG Platinum, Marriott Platinum, Amex Centurion
Posts: 514
By any chance, is your email a hotmail? I think I remember there being a problem with emirates/skywards emails not reaching the recipient. I don't remember if I got an email when i first signed up for skywards bc of how long ago it was, but usually most airlines do send a confirmation when you sign up for their FF program. If you don't have a hotmail, just give skywards a call to make sure it went through all fine.

-ek202
Emirates202 is offline  
Old Jan 27, 2013 | 5:34 pm
  #3  
Original Poster
 
Join Date: Aug 2011
Location: London, UK
Programs: Executive Club, Skywards
Posts: 191
Hi ek202

That's interesting. I set both accounts up with our respective hotmail accounts.

Should I be worried about it, as does that mean I will never receive emails from Emirates?

The online logging in on skyward is fine and works.
avicov is offline  
Old Jan 27, 2013 | 5:59 pm
  #4  
15 Years on Site
 
Join Date: Oct 2007
Location: UK/Mauritius
Programs: EK Skywards silver Miles and Smiles Hilton Honours Hyatt Priority Club Kestrel A
Posts: 682
Hi avicov,
I cant remember either what happened when I first joined - my account is yahoo but DH has a hotmail account and never had a problem receiving emails from EK - they all come through OK.
No harm ringing Skywards
Daisy
daisymay2 is offline  
Old Jan 28, 2013 | 12:11 am
  #5  
All eyes on you!
10 Years on Site
 
Join Date: Jun 2011
Location: United Kingdom
Programs: Skywards silver :-(, HHonors Gold, IHG Diamond
Posts: 2,572
Check the spam folder as well.
ukdoctor is offline  
Old Jan 28, 2013 | 12:01 pm
  #6  
Original Poster
 
Join Date: Aug 2011
Location: London, UK
Programs: Executive Club, Skywards
Posts: 191
Well it seems it's working now guys! The email confirming my membership came at midnight instead of about 3pm earlier in the day when i signed up! lol

Cheers for the help
avicov is offline  


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