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-   Emirates | Skywards (https://www.flyertalk.com/forum/emirates-skywards-490/)
-   -   Joined Skywards program (https://www.flyertalk.com/forum/emirates-skywards/1432360-joined-skywards-program.html)

avicov Jan 27, 2013 9:55 am

Joined Skywards program
 
So I set up me and the wife on the skywards program and got the membership numbers and fake card etc until I do my first flight... however I haven't received any email from them to confirm the membership plus I signed up to the mileage accelerator for Jan and it says they send a confirmation email but neither me or my wife have received an email to confirm.

Does anyone think that they don't bother emailing anymore and it's taken has a given now that I have been set-up online?

Not a big issue but normally you would get emails to confirm a new membership?

Emirates202 Jan 27, 2013 4:02 pm

By any chance, is your email a hotmail? I think I remember there being a problem with emirates/skywards emails not reaching the recipient. I don't remember if I got an email when i first signed up for skywards bc of how long ago it was, but usually most airlines do send a confirmation when you sign up for their FF program. If you don't have a hotmail, just give skywards a call to make sure it went through all fine.

-ek202

avicov Jan 27, 2013 5:34 pm

Hi ek202

That's interesting. I set both accounts up with our respective hotmail accounts.

Should I be worried about it, as does that mean I will never receive emails from Emirates?

The online logging in on skyward is fine and works.

daisymay2 Jan 27, 2013 5:59 pm

Hi avicov,
I cant remember either what happened when I first joined - my account is yahoo but DH has a hotmail account and never had a problem receiving emails from EK - they all come through OK.
No harm ringing Skywards
Daisy

ukdoctor Jan 28, 2013 12:11 am

Check the spam folder as well.

avicov Jan 28, 2013 12:01 pm

Well it seems it's working now guys! The email confirming my membership came at midnight instead of about 3pm earlier in the day when i signed up! lol

Cheers for the help


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