Opening Doors
Nov 4, 2012 | 3:10 am
#16
Join Date: Aug 2000
Location: Exile
Posts: 16,064
This is the kind of thing that really annoys me. The rules are there for a reason. There are far too many "discretionary gestures" made and as a consequence those of us who play by the rules are stuck with overflowing lounges.
Nov 4, 2012 | 3:28 am
#17
Join Date: Jan 2011
Posts: 545
AAAWWWW come on. So offer you a little extra your going to say no thank you its not allowed?
Nov 4, 2012 | 3:36 am
#18
Join Date: Aug 2000
Location: Exile
Posts: 16,064
I wouldn't go to the lounge with a guest in the first place knowing that the rules didn't permit it. I've skipped visiting the lounge on multiple occasions in the last year or so since the new guest rules came into effect.
Nov 4, 2012 | 3:47 am
#19
Join Date: Jan 2011
Posts: 545
At the end of the day we are talking about someone and their child and I really dont see how you could be so upset about it?
If EK did this for my family travelling alone they would end up getting more of my buisness.
Nov 4, 2012 | 4:57 am
#20
FlyerTalk Evangelist
Join Date: Jan 2010
Posts: 10,050
If you went to the lounge (as a fare paying or card carrying guest) and couldn't get a seat, but later found out that many seats were taken by freeloaders, you would be upset/annoyed/put out and quite rightly too.
Just because it's a kid you get to put an emotional slant on it, whereas it shouldn't make any difference.
Nov 4, 2012 | 5:09 am
#21
Join Date: Jan 2011
Posts: 545
The same situation but expressed differently:
If you went to the lounge (as a fare paying or card carrying guest) and couldn't get a seat, but later found out that many seats were taken by freeloaders, you would be upset/annoyed/put out and quite rightly too.
Just because it's a kid you get to put an emotional slant on it, whereas it shouldn't make any difference.
If you went to the lounge (as a fare paying or card carrying guest) and couldn't get a seat, but later found out that many seats were taken by freeloaders, you would be upset/annoyed/put out and quite rightly too.
Just because it's a kid you get to put an emotional slant on it, whereas it shouldn't make any difference.
OK some are going to upset but would they be upset if that judgement call was slanted in their favor.
Nov 4, 2012 | 6:21 am
#22
FlyerTalk Evangelist
Join Date: Jan 2010
Posts: 10,050
My point being that the judgement call could very easily adversely affect you, especially given how busy the lounges are at times.
Nov 4, 2012 | 6:30 am
#23
Join Date: Jan 2011
Posts: 545
The colour of your card, or the cabin you are travelling in, gives you certain privileges. If any of these are removed by an employee's judgement call then you would have every right to question it.
My point being that the judgement call could very easily adversely affect you, especially given how busy the lounges are at times.
My point being that the judgement call could very easily adversely affect you, especially given how busy the lounges are at times.
Nov 4, 2012 | 10:17 am
#24
Join Date: Sep 2010
Location: CDG
Programs: Emirates Gold, Delta Gold, Bonvoy Plat
Posts: 352
I will go just now to the nice restaurant in Al Manzil hotel (Courtyard) and will benefit from the 15% off deal of Opening Doors. But I've never used this in another place yet.
As a heavy Y flyer I am very happy with the gold status (lounge access, separate check-in, better service for sure and op-ups)!
As a heavy Y flyer I am very happy with the gold status (lounge access, separate check-in, better service for sure and op-ups)!
Nov 4, 2012 | 8:46 pm
#26
Join Date: Oct 2012
Location: Central Otago - NZ
Programs: EK Silver, CX Gold, SQ Silver, EY Gold
Posts: 55
Nov 4, 2012 | 8:56 pm
#27
Join Date: Jul 2009
Location: Denver, CO
Programs: UA GS-2MM, QF LTG, EK Gold, Marriott Amb, Hyatt Globalist
Posts: 4,006
It actually works. I pulled 2 upgrade seats last week for my wife and daughter (SIN-DXB-JFK) for mid December. No availability via EF or the Skywards site when I initially checked, but after speaking to the best agent I have probably encountered anywhere, she went off and spoke to a supervisor, who then released 2 J upgrade awards. Took all of maybe 20 mins on the phone (she handled the purchase of the Y seats, the upgrades, organised preferred seating and arranged chauffeur drive for both SIN and JFK).
Nov 4, 2012 | 11:32 pm
#28
Join Date: Aug 2004
Location: Sydney & London
Programs: UA Lifetime Exec Plat (2MM)
Posts: 744
It actually works. I pulled 2 upgrade seats last week for my wife and daughter (SIN-DXB-JFK) for mid December. No availability via EF or the Skywards site when I initially checked, but after speaking to the best agent I have probably encountered anywhere, she went off and spoke to a supervisor, who then released 2 J upgrade awards. Took all of maybe 20 mins on the phone (she handled the purchase of the Y seats, the upgrades, organised preferred seating and arranged chauffeur drive for both SIN and JFK).
However, for this ordinary Gold (me), the Indian call centre staff were totally inflexible and useless.
It's not what you know but who you know, I think. Isn't it Simon?
Nov 5, 2012 | 1:36 am
#29
Join Date: Jul 2009
Location: Denver, CO
Programs: UA GS-2MM, QF LTG, EK Gold, Marriott Amb, Hyatt Globalist
Posts: 4,006
Nov 5, 2012 | 3:25 am
#30
Original Poster
Join Date: Aug 2012
Location: hongkong
Programs: skywards gold
Posts: 62
I will go just now to the nice restaurant in Al Manzil hotel (Courtyard) and will benefit from the 15% off deal of Opening Doors. But I've never used this in another place yet.
As a heavy Y flyer I am very happy with the gold status (lounge access, separate check-in, better service for sure and op-ups)!
As a heavy Y flyer I am very happy with the gold status (lounge access, separate check-in, better service for sure and op-ups)!