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Old Oct 3, 2012 | 6:49 am
  #1  
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Join Date: Aug 2012
Location: hongkong
Programs: skywards gold
Posts: 62
Contacting Emirates

Which email address is it best to use for contacting emirates?
Skywards website has a form to fill in for enquiries
Main emirates site also has a form to fill in.
[email protected] is my local office email address.

do they have a general Dubai customer service email address?

In particular, I am wanting to contact them about my silver/gold status, and wanted to email someone further up the chain than the general Skywards contact point.
Anyone can help?
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Old Oct 3, 2012 | 6:54 am
  #2  
Zol
Moderator: Emirates Skywards and Qatar Airways Privilege Club
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[email protected] is a good place to start. They are quite responsive.
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Old Oct 3, 2012 | 7:24 am
  #3  
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Originally Posted by Zol
[email protected] is a good place to start. They are quite responsive.
Thankyou. I will try that email address.

Also an email address if I have compliments/complaints about service on a particular flight?
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Old Oct 3, 2012 | 10:28 am
  #4  
Zol
Moderator: Emirates Skywards and Qatar Airways Privilege Club
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15 Years on Site
 
Join Date: Mar 2010
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Posts: 2,850
Originally Posted by hongkongtom
Thankyou. I will try that email address.

Also an email address if I have compliments/complaints about service on a particular flight?
[email protected]
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Old Oct 3, 2012 | 10:39 pm
  #5  
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Join Date: Aug 2012
Location: hongkong
Programs: skywards gold
Posts: 62
Originally Posted by Zol
[email protected] is a good place to start. They are quite responsive.
Just emailed this address, but returned saying it was no longer a valid address. Is the only way to contact them now through the Skywards site?
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