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-   -   Contacting Emirates (https://www.flyertalk.com/forum/emirates-skywards/1393802-contacting-emirates.html)

hongkongtom Oct 3, 2012 6:49 am
Contacting Emirates
 
Which email address is it best to use for contacting emirates?
Skywards website has a form to fill in for enquiries
Main emirates site also has a form to fill in.
[email protected] is my local office email address.

do they have a general Dubai customer service email address?

In particular, I am wanting to contact them about my silver/gold status, and wanted to email someone further up the chain than the general Skywards contact point.
Anyone can help?

Zol Oct 3, 2012 6:54 am
[email protected] is a good place to start. They are quite responsive.

hongkongtom Oct 3, 2012 7:24 am
Originally Posted by Zol (Post 19428791)
[email protected] is a good place to start. They are quite responsive.
Thankyou. I will try that email address.

Also an email address if I have compliments/complaints about service on a particular flight?

Zol Oct 3, 2012 10:28 am
Originally Posted by hongkongtom (Post 19428980)
Thankyou. I will try that email address.

Also an email address if I have compliments/complaints about service on a particular flight?
[email protected]

hongkongtom Oct 3, 2012 10:39 pm
Originally Posted by Zol (Post 19428791)
[email protected] is a good place to start. They are quite responsive.
Just emailed this address, but returned saying it was no longer a valid address. Is the only way to contact them now through the Skywards site?


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