Unoffical - EK Website Glitches Thread.
#1
Original Poster

Join Date: May 2001
Location: TYO
Posts: 1,498
Unoffical - EK Website Glitches Thread.
I seem to have a knack coming across every glitch on the EK website... in the past it has been "incomplete bookigns".
Today's episode brings me the "bait and switch"... tried pricing out a flight via the best price option. I select the fare I want in the matrix, review the itinerary and instead of being given the Ticketing Option screen I get a review of the fare again with a "Sorry, the flight has been closed for booking" message.
Right. Flight is next month, not a few hours from now.
But wait, if I go book "By Schedule" I can pick the flights and get it to the payment screen... but the fare is $80.00 more. So it's not really closed for booking.
Go back and try By Price... same price as the first time, but still will not let me purchase it!
Today's episode brings me the "bait and switch"... tried pricing out a flight via the best price option. I select the fare I want in the matrix, review the itinerary and instead of being given the Ticketing Option screen I get a review of the fare again with a "Sorry, the flight has been closed for booking" message.
Right. Flight is next month, not a few hours from now.
But wait, if I go book "By Schedule" I can pick the flights and get it to the payment screen... but the fare is $80.00 more. So it's not really closed for booking.
Go back and try By Price... same price as the first time, but still will not let me purchase it!
#4
Join Date: Aug 2010
Location: BHX, UK
Programs: Skywards Gold, Hilton gold, BA
Posts: 50
I am also experiencing problames with MMB. I logged on to check if anyone else was having issues! In my case, MMB will not allow me to re-select seating on a particular segment of my trip...strange!
#6
FlyerTalk Evangelist


Join Date: Jan 2010
Posts: 10,063
#7




Join Date: Nov 2010
Location: KSA
Programs: Marriott AMB, Skywards Gold
Posts: 3,941
Actually that's not the issue, I got another booking which is fine, The booking I got changed when I called Emirates to request an upgrade to business using miles, So what they did is that they had me put in the waitlist for business class on the same flight, so now I got a flight which is confirmed and the same flight on the waiting list but on business, They told me that this would prioritize your upgrade, 1st time this is happening to me.
#8
Join Date: Aug 2010
Location: BHX, UK
Programs: Skywards Gold, Hilton gold, BA
Posts: 50
Thanks FT101, will give emirates a call in the morning to see what is going on.:-:
#10

Join Date: Jul 2008
Location: ABZ & half way up Mekong
Programs: Qatar Gold. Skywards Silver, Etihad, China Airlines, Thai, Flying Blue, BA.
Posts: 173
I too am having problems with their website for the last few days.
Trying to book some trips for March, April, May and June, I always book by Schedule, once I have my picked my outbound flights and selected my inbound flights, I keep getting a message that the seat availability has changed and to reselect my inbound flights and book by schedule, which I'm already doing.
Tried to change my inbound flights to the same destination. Also tried various UK departure points but always the same result.
Anybody else having the same problems. Also tried their mobile site today from my I-phone same results.
Best Regards
Flying Fireman
Trying to book some trips for March, April, May and June, I always book by Schedule, once I have my picked my outbound flights and selected my inbound flights, I keep getting a message that the seat availability has changed and to reselect my inbound flights and book by schedule, which I'm already doing.
Tried to change my inbound flights to the same destination. Also tried various UK departure points but always the same result.
Anybody else having the same problems. Also tried their mobile site today from my I-phone same results.
Best Regards
Flying Fireman
#11


Join Date: Dec 2008
Location: Thailand, Phuket
Programs: Emirates, Thai, TK
Posts: 454
When is emirates bringing out a iphone timetable application. ( same as the desktop timetable software ).
I know that the emirates website iphone compatible is but Im waiting for a stand alone iphone application.
I know that the emirates website iphone compatible is but Im waiting for a stand alone iphone application.
#14
FlyerTalk Evangelist


Join Date: Jan 2010
Posts: 10,063
#15
Join Date: Oct 2009
Posts: 281
Had a problem completing the booking part. Not so much emirates problem but more of a mastercard issue at the last stage with their secure code program. Had to refresh several times as the page kept on timing out. Hope i havent been charged each time i refreshed it.


