Upgrade to higher fare class
Mar 6, 2010 | 9:20 am
#1
Original Poster
Join Date: Oct 2009
Location: OSL
Programs: QR Plat | SK Diamond | A3 Gold
Posts: 4,612
Upgrade to higher fare class
Just booked a ticket where the fare conditions said it can be upgraded to a higher fare class provided the conditions of the higher fare have been met. Then called EK to change to a different flight, on which the same fare class is not available. The EK agent said that the fare difference would still be payable. I thought tickets ex-DXB had free changes to any flight. This is a flex fare, and the conditions are the same. So this doesn't make any sense. Anyone care to explain?
Mar 6, 2010 | 3:24 pm
#2
Join Date: Nov 2007
Location: KYE
Posts: 4,153
upgraded to a higher fare class provided the conditions of the higher fare have been met.
Mar 6, 2010 | 10:49 pm
#3
Original Poster
Join Date: Oct 2009
Location: OSL
Programs: QR Plat | SK Diamond | A3 Gold
Posts: 4,612
VOLUNTARY REVALIDATION BEFORE DEPARTURE OF THE FIRST TICKETED FLIGHT SEGMENT WILL BE SUBJECT TO ANY FARE DIFFERENCE APPLICABLE TO THE NEW DATE OF TRAVEL.
ANYTIME CHANGES PERMITTED FREE OF CHARGE. ------- REBOOKING / REISSUES ARE TO BE DONE BY THE THE ORIGINIAL ISSUING AGENT OR EK OFFICES ONLY. ---------- FARE CAN BE UPGRADED TO A HIGHER FARE TYPE FROM THE POINT OF ORIGIN PROVIDED THE CONDITIONS OF THE HIGHER FARE HAVE BEEN MET.
Mar 6, 2010 | 11:38 pm
#4
Join Date: Jul 2009
Location: Melbourne, Australia
Programs: Skywards, Velocity Rewards
Posts: 365
Just booked a ticket where the fare conditions said it can be upgraded to a higher fare class provided the conditions of the higher fare have been met. Then called EK to change to a different flight, on which the same fare class is not available. The EK agent said that the fare difference would still be payable. I thought tickets ex-DXB had free changes to any flight. This is a flex fare, and the conditions are the same. So this doesn't make any sense. Anyone care to explain?
Mar 6, 2010 | 11:58 pm
#5
Original Poster
Join Date: Oct 2009
Location: OSL
Programs: QR Plat | SK Diamond | A3 Gold
Posts: 4,612
Mar 8, 2010 | 3:57 am
#6
Join Date: Jul 2009
Location: Melbourne, Australia
Programs: Skywards, Velocity Rewards
Posts: 365
I don't know anything about the ins and outs of the T&C, but sounds fair enough to me that if you're changing to a flight where you're travelling in a higher class you pay the difference. You could theoretically always choose another flight where you'd stay in the same class.