Matmid changes as of October 1, 2018

Old Jan 17, 18, 8:39 am
  #1  
Original Poster
 
Join Date: Feb 2007
Location: TLV, NYC, PAR
Programs: LY Plat, AF Gold, Cathay Emerald, Hertz Pres, Avis Pres, Sixt Plat, *wood Gold, Hilton Diamond, ...
Posts: 208
Matmid changes as of October 1, 2018

What a shame... Elal is really moving toward being a low cost company.
Some really bad changes for GL, PL or even TP...
When you buy cheapest economy fares (lite) :
No bag allowance (not even flycard premium 50% off on first luggage),
No free advanced seat selection,
No economy plus seating (except PL and TPL), not even economy plus for Classic fares if GL !
What is the point of these cards if you only get advantages when flying full fare or business class?! (when you already get all benefits because you paid for it !!)
Ruben5b is offline  
Old Jan 17, 18, 8:47 am
  #2  
 
Join Date: Sep 2011
Programs: IHG Platinum Ambassador, Marriott Gold, HHonors Diamond, Orbitz Platinum
Posts: 715
Changes to Matmid (major devaluation)

https://www.elal.com/he/FrequentFlye...s/default.aspx

Just got an e-mail about changes to Matmid and it ain't pretty. They've lost their minds. I think I'll pretty much be abandoning the program, my Fly Card Premium, and loyalty to the airline altogether after this.

An award flight to Larnaca in economy for 150 points + $60 cash + taxes? No thanks.. I'll stick with the 10 euro Ryan Air flights, or one of the 6 other carriers that service that destination at bargain basement rates.

And UP flights will still be departing from T1, so no King David Lounge for elites or paying business class passengers. But wait a minute... El Al in all its kind generosity has afforded these top elites the right to pay their way into lounges abroad on the return leg! See below:
  • בהמשך העברת פעילות מותג UP לאל על ​, הטיסות ליעדים: ברלין, בודפשט, פראג, קייב ולרנקה, ימשיכו לפעול במסלול נוסע מלא, דרך טרמינל 1. על כן, לא יתאפשר אירוח בטרקלין המלך דוד. ​
  • חברי מועדון הנוסע המתמיד במעמד טופ פלטינה, פלטינה, זהב ונלווים יוכלו להתארח בטרקליני חו"ל ביעדי: ברלין, בודפשט, קייב, פראג ולרנקה, בתוספת תשלום, כפי שנהוג כיום ביעדים אלו​.​​
Golds now have to pay for preferred/econ. plus seats to Europe, although still free for long-hauls.

Last edited by moe8555; Jan 17, 18 at 8:47 am Reason: forgot
moe8555 is offline  
Old Jan 17, 18, 9:05 am
  #3  
 
Join Date: Sep 2011
Programs: IHG Platinum Ambassador, Marriott Gold, HHonors Diamond, Orbitz Platinum
Posts: 715
Originally Posted by Ruben5b View Post
What a shame... Elal is really moving toward being a low cost company.
Some really bad changes for GL, PL or even TP...
When you buy cheapest economy fares (lite) :
No bag allowance (not even flycard premium 50% off on first luggage),
No free advanced seat selection,
No economy plus seating (except PL and TPL), not even economy plus for Classic fares if GL !
What is the point of these cards if you only get advantages when flying full fare or business class?! (when you already get all benefits because you paid for it !!)
But yes, this is a true shame and I'd even go so far as to call it a slap in the face... unless they really surprise us with slashed fares.

Last edited by yosithezet; Jan 17, 18 at 5:55 pm Reason: Post merger cleanup
moe8555 is offline  
Old Jan 17, 18, 9:32 am
  #4  
 
Join Date: Mar 2008
Location: Israel/United States
Posts: 934
I just read it too. Right now it is only for European flights. I wonder how long it will take until it also affects flights to the US. I see it is the beginning of a slippery continuum. Someone then will need to remind me, why I shouldn't be flying Delta. JFK-TLV.
awayIgo is offline  
Old Jan 17, 18, 9:42 am
  #5  
FlyerTalk Evangelist
 
Join Date: May 2005
Location: TLV/LHR
Programs: BA GGL, IHG Spire Amb, HH Diamond, Avis PC, Hertz PC
Posts: 12,685
In true ElAl style, they haven't bothered to proof read before publishing the new redemption information online.

Different rates on the Hebrew page to the English one, and some rates on showing more expensive on the FlyCard rates than the regular rates.

Total mess!!!!

Hebrew:
http://www.flyup.com/he/FrequentFlye...oint-0118.aspx

English
http://www.flyup.com/en/FrequentFlye...oint-0118.aspx
clubman is offline  
Old Jan 17, 18, 9:51 am
  #6  
FlyerTalk Evangelist
 
Join Date: May 2005
Location: TLV/LHR
Programs: BA GGL, IHG Spire Amb, HH Diamond, Avis PC, Hertz PC
Posts: 12,685
I don't understand why the flights will still be operating out of T1 if they are meant to be fully LY operated flights? And then I'm guessing no Biz class either?

The whole thing is a joke.
entropy likes this.

Last edited by clubman; Jan 17, 18 at 9:01 pm
clubman is offline  
Old Jan 17, 18, 10:09 am
  #7  
FlyerTalk Evangelist
 
Join Date: Feb 2002
Location: San Francisco/Tel Aviv/YYZ
Programs: CO 1K-MM
Posts: 10,365
wait are they actually planning on refitting the planes ?

I'm impressed with how complicated an airline w/38 aircraft can be: 3 brands, one of which has 2 spellings, different award amounts for virtually any destination.
entropy is offline  
Old Jan 17, 18, 9:02 pm
  #8  
FlyerTalk Evangelist
 
Join Date: May 2005
Location: TLV/LHR
Programs: BA GGL, IHG Spire Amb, HH Diamond, Avis PC, Hertz PC
Posts: 12,685
Originally Posted by entropy View Post
wait are they actually planning on refitting the planes?
I wouldn't be surprised if not.
clubman is offline  
Old Jan 18, 18, 12:32 am
  #9  
FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: HaMerkaz/Exit 145
Programs: UA, LY, BA, AA
Posts: 13,031
I'm so lost - if they still fly out of T1, there's no lounge access, there's only paid lounge access on return, and it still operates as an LCC, how is this not UP?

And how exactly does LY think a TPL will respond to being forced to pay for checked luggage?
joshwex90 is offline  
Old Jan 18, 18, 1:29 am
  #10  
 
Join Date: Oct 2006
Location: Israel
Programs: BA Gold, LY PL, PC Platinum, RCCL Diamond
Posts: 259
I still think the real problem is the insane pricing.
I tried to price them recently on a few selected dates ->
TLV->HKG-on biz - CX around 3k LY 6K!!!!! this is insanity
TLV->X->LAS on biz - BA around 3.2K (with AA TATL with their amazing C product) LY.... 6K!!!!!

I did not try the new C on LY but even if it as good as the new C on CX or AA the price difference is a joke.
ysmisc is offline  
Old Jan 18, 18, 3:23 am
  #11  
 
Join Date: Nov 2009
Programs: LY-PL, A3-*G
Posts: 1,429
As a GL my two real benefits were lounge and preferred seats. This is bad.
hnussbacher likes this.
Houminer is offline  
Old Jan 18, 18, 3:28 am
  #12  
FlyerTalk Evangelist
 
Join Date: May 2005
Location: TLV/LHR
Programs: BA GGL, IHG Spire Amb, HH Diamond, Avis PC, Hertz PC
Posts: 12,685
Originally Posted by entropy View Post
wait are they actually planning on refitting the planes ?
Apparently they are but very slowly. At first the planes will operate in the same configuration as they did with UP, offering rows 21-27 as preferred seats.
Later on seats will be replaced with space saver ones, and business class will be added, but not before 2020...
clubman is offline  
Old Jan 23, 18, 8:31 pm
  #13  
FlyerTalk Evangelist
 
Join Date: Nov 2005
Location: Phoenix, AZ
Programs: American Airlines AAdvantage, Rapids Reward
Posts: 33,927
This is very bad. I don't like it at all. Should we sign a petitions? Can you make one for me?
N830MH is offline  
Old Jan 23, 18, 11:07 pm
  #14  
Original Poster
 
Join Date: Feb 2007
Location: TLV, NYC, PAR
Programs: LY Plat, AF Gold, Cathay Emerald, Hertz Pres, Avis Pres, Sixt Plat, *wood Gold, Hilton Diamond, ...
Posts: 208
...

Originally Posted by N830MH View Post
This is very bad. I don't like it at all. Should we sign a petitions? Can you make one for me?
we should try even if I believe there will be nothing to do.

But having plat and tpl pay for FIRST luggage in lite fares and no seat selection for gold is a crazy move ! No explanation at all. They want to squeeze last dollars to their top flyers when they sometimes buy lite fares.

anyone who could create a petition and bring it to Elal?

These change will bring them a few dollars but will certainly send some top flyers to other companies
Ruben5b is offline  
Old Jan 24, 18, 12:31 am
  #15  
 
Join Date: Nov 2009
Programs: LY-PL, A3-*G
Posts: 1,429
I sent an angry mail to "customer retention" שימור לקוחות [email protected]
On the next day someone very nice called me and tried to explain that the changes are not so bad. We agreed to disagree.
Maybe everyone should email and tell them how bad this is.
Houminer is offline  

Thread Tools
Search this Thread