Potential fraud
Jan 26, 2025 | 3:36 am
#1
Original Poster
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Hong Kong, France
Programs: FB , BA Gold/OW emerald, QR
Posts: 17,049
Potential fraud
Early July 2024 I got an EDI-NCE that unexpectedly got delayed by 4 hours due to a technical problem. I immediately filed a claim that it should qualify under UK/EC261 as it was over 3h and over 1,500km.
I got an initial response with a 100 voucher from "[email protected]". I replied and filled an EC261 form on 3 days later that was acknowledged promising a response on 28 days. I got none until yesterday (6 months later) from "[email protected]" asking my bank details to settle the compensation.
I am an occasional Easyjet flyer and wonder whether this might be a scam.
Any suggestion?
I got an initial response with a 100 voucher from "[email protected]". I replied and filled an EC261 form on 3 days later that was acknowledged promising a response on 28 days. I got none until yesterday (6 months later) from "[email protected]" asking my bank details to settle the compensation.
I am an occasional Easyjet flyer and wonder whether this might be a scam.
Any suggestion?
Jan 29, 2025 | 7:08 am
#2
Join Date: Apr 2016
Location: Isle of Man
Programs: BA Blue, IHG Gold, Radisson Premium, Clan Loganair, Starbucks Gold
Posts: 957
If the email ends @easyjet.com (and open the full email to make sure it does) it should be genuine but if you are in any doubt ring them to confirm.