On 27th October, 2021 my party of 6 flew from Manchester Airport to Hurghada. Aboard the flight prior to arrival, paasenger where given Passenger locator forms to fill in, if not already done so. Not a problem. On 3rd November, 2021, arrived at Hurghada airport, only to be refused return flight, by Easyjet's agents at check in desks, due to passengef forms not filled in prior to departure for return. We all then proceeded to fill in our forms, to get access to QR codes. In the mean time, could not get any help, none whatsoever, from any easyjet representative, as the bag drop was closing, then the gate closed. We, amongst others, were left stranded in the main departure terminal, not even through to deparure lounges, and still could not get a representative. Could not speak to anyone about getting another flight, if spare seats were available. As a result, we had to book different flights back to UK following day, with different airljnes. As we were all fully vaccinated, filled in plf form flying to Egypt, why could easyjet, just not cater for the same on return flight. The UK government clearly states oassengers returning to UK must fill in a passenger locator form 48 hours prior to return entry, up to 2 hours, return entry to UK, AND must prove on arrival INTO UK if asked to do so.. I personally blame easyjet for this. 1. They can hand out plf's on flights outbound, but not inbound flights. 2. No easyjet customer services, to enquire additional information.

You did not complete the UK PLF online as required by the UK Government. You weren't property documented. You were therefore correctly refused travel

obviously you didn't read fully. 48 up to 2 hours before departure. And point was more to fact, no reps from easyjet at airport, as plf's were filled in at airport, but bag drop subsequently closed.. wasn't just us, was quite a few passengers that day and previoys days.

yeah you know best as you were there!

John Wall welcome to FlyerTalk and to the easyJet branch in particular.

How long before departure did you arrive at the checkin desk? How long before departure did the checkin desks close?