| John Wall |
Nov 7, 2021 2:38 am |
PLF
On 27th October, 2021 my party of 6 flew from Manchester Airport to Hurghada. Aboard the flight prior to arrival, paasenger where given Passenger locator forms to fill in, if not already done so. Not a problem. On 3rd November, 2021, arrived at Hurghada airport, only to be refused return flight, by Easyjet's agents at check in desks, due to passengef forms not filled in prior to departure for return. We all then proceeded to fill in our forms, to get access to QR codes. In the mean time, could not get any help, none whatsoever, from any easyjet representative, as the bag drop was closing, then the gate closed. We, amongst others, were left stranded in the main departure terminal, not even through to deparure lounges, and still could not get a representative. Could not speak to anyone about getting another flight, if spare seats were available. As a result, we had to book different flights back to UK following day, with different airljnes. As we were all fully vaccinated, filled in plf form flying to Egypt, why could easyjet, just not cater for the same on return flight. The UK government clearly states oassengers returning to UK must fill in a passenger locator form 48 hours prior to return entry, up to 2 hours, return entry to UK, AND must prove on arrival INTO UK if asked to do so.. I personally blame easyjet for this. 1. They can hand out plf's on flights outbound, but not inbound flights. 2. No easyjet customer services, to enquire additional information.
|
