Easyjet Dumped us in Lyon
Nov 23, 2015 | 8:37 am
#1
Original Poster
Join Date: Dec 2007
Programs: Just a lowly Blue ;(
Posts: 1,782
Easyjet Dumped us in Lyon
Thought I would share our EZY experience at the weekend.
7 of us on a gentleman's weekend to Monte-Carlo.
Caught the 13:55 flight from STN to NCE. 20 Minutes into the flight the captain announces that NCE is closed due to high winds and we will be diverting to MRS. Oh well. not too much of a problem.
An hour later he says the weather has improved and the plane infront of ours has landed ok and that he will attempt the landing..... He aborts at about 100 feet (must admit I've had worse landings)
Then informs us that he's diverting to Lyon! That's over 300 miles away.
Upon arrival we are all told to get off and that coaches will be waiting and that an easyjet representitive will be in the terminal to help.
Low and behold. No easyjet rep and no coaches. Waited an hour. No one showed up so had to hire a car and then drive 5 hours to our hotel.
To make things worse. Not long after they had dumped us all. The plane was back in the air and on the ground in NCE to make it's return trip to STN
This really has pee'd me off!!!!
7 of us on a gentleman's weekend to Monte-Carlo.
Caught the 13:55 flight from STN to NCE. 20 Minutes into the flight the captain announces that NCE is closed due to high winds and we will be diverting to MRS. Oh well. not too much of a problem.
An hour later he says the weather has improved and the plane infront of ours has landed ok and that he will attempt the landing..... He aborts at about 100 feet (must admit I've had worse landings)
Then informs us that he's diverting to Lyon! That's over 300 miles away.
Upon arrival we are all told to get off and that coaches will be waiting and that an easyjet representitive will be in the terminal to help.
Low and behold. No easyjet rep and no coaches. Waited an hour. No one showed up so had to hire a car and then drive 5 hours to our hotel.
To make things worse. Not long after they had dumped us all. The plane was back in the air and on the ground in NCE to make it's return trip to STN
This really has pee'd me off!!!!
Nov 23, 2015 | 8:49 am
#2
FlyerTalk Posting Legend and Ambassador: The British Airways Club
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, HH Diamond
Posts: 48,504
This is the board for discussion of BAEC related matters. I think you want this board for U2 matters: https://www.flyertalk.com/forum/othe...-airlines-469/
Whilst you may be annoyed there may be lots of reasons for diverting to Lyon rather than MRS.
Whilst you may be annoyed there may be lots of reasons for diverting to Lyon rather than MRS.
Last edited by KARFA; Nov 23, 2015 at 9:27 am Reason: Spelling
Nov 23, 2015 | 9:14 am
#3
Join Date: Jun 2003
Programs: BA, IHG, 5C
Posts: 4,416
The grass make seem greener but...
LHR-GIB flight diverted to AGP with poor service from BA
LHR-GIB flight diverted to AGP with poor service from BA
Nov 23, 2015 | 9:30 am
#5
Suspended
Join Date: Jul 2014
Location: MAN,TLV
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Posts: 1,965
Thought I would share our EZY experience at the weekend.
7 of us on a gentleman's weekend to Monte-Carlo.
Caught the 13:55 flight from STN to NCE. 20 Minutes into the flight the captain announces that NCE is closed due to high winds and we will be diverting to MRS. Oh well. not too much of a problem.
An hour later he says the weather has improved and the plane infront of ours has landed ok and that he will attempt the landing..... He aborts at about 100 feet (must admit I've had worse landings)
Then informs us that he's diverting to Lyon! That's over 300 miles away.
Upon arrival we are all told to get off and that coaches will be waiting and that an easyjet representitive will be in the terminal to help.
Low and behold. No easyjet rep and no coaches. Waited an hour. No one showed up so had to hire a car and then drive 5 hours to our hotel.
To make things worse. Not long after they had dumped us all. The plane was back in the air and on the ground in NCE to make it's return trip to STN
This really has pee'd me off!!!!
7 of us on a gentleman's weekend to Monte-Carlo.
Caught the 13:55 flight from STN to NCE. 20 Minutes into the flight the captain announces that NCE is closed due to high winds and we will be diverting to MRS. Oh well. not too much of a problem.
An hour later he says the weather has improved and the plane infront of ours has landed ok and that he will attempt the landing..... He aborts at about 100 feet (must admit I've had worse landings)
Then informs us that he's diverting to Lyon! That's over 300 miles away.
Upon arrival we are all told to get off and that coaches will be waiting and that an easyjet representitive will be in the terminal to help.
Low and behold. No easyjet rep and no coaches. Waited an hour. No one showed up so had to hire a car and then drive 5 hours to our hotel.
To make things worse. Not long after they had dumped us all. The plane was back in the air and on the ground in NCE to make it's return trip to STN
This really has pee'd me off!!!!
Nov 23, 2015 | 9:49 am
#6
Join Date: Jan 2006
Programs: MUCCI
Posts: 5,706
Can't speak of Lyon, but I've been in similar circumstances with quite a number of airlines, the reps do hide sometimes when they have not been authorized to deliver a solution. Sometimes they are not even there - as they were not expecting the flight.